Dear Nancy,Thank you for your feedback. I'm sorry you had a negative experience. We always strive to provide the best possible service.Regarding the carpet, your comment has been passed on to the relevant department so that we can take the necessary action.Regarding the temperature, you have a box in your room to control it. Reception can also do this remotely.Reception is available 24 hours a day to intervene to adjust the temperature or for any other request.Thank you for mentioning our location opposite the train station and a 15-minute walk from the city centre.We hope to be able to welcome you again soon to offer you a better experience.Best regards

Hello, We are delighted to hear that you enjoyed your stay with us and that you were delighted with our breakfast. Offering a variety of fresh, quality products is a priority for us, and we are pleased that this lived up to your expectations.Your satisfaction with the location of our restaurant, the tranquillity despite its proximity to the station and the city centre, and your experience with our staff, is extremely gratifying to us. We continually strive to offer a warm and professional service to all our guests, and it is encouraging to know that we have achieved this with you.We look forward to welcoming you back very soon for another perfect stay with us. Thank you for taking the time to share your experience!

Good afternoon,Thank you for taking the time to share your experience.We are delighted to read your warm compliments.We are delighted to hear that you enjoyed your stay.We had upgraded you and we hope you enjoyed it.We look forward to welcoming you back to Rouen.Yours sincerely

Good morning sir,Thank you for taking the time to share your experience. We thank you for your warm compliments about the charm of our house and our location.The whole team would also like to thank you for your excellent rating.We would be delighted to welcome you on your next visit to Rouen.Yours sincerely

Good afternoon sir,Thank you for your comment and your compliments.We are indeed located opposite the station, which is very convenient for travellers, especially those travelling by train.From our house, we are a 15-minute walk from the historic city centre.We understand your concern about the crowds at the station, there has never been an incident with our customers, rest assured.Regarding the car park, we will send you an email explaining the address and we are available at all times to answer your questions.We also have a luggage room for your luggage if you need it.We hope to see you soon when you come to Rouen.Yours sincerely

Good afternoon sir,Thank you for taking the time to share your experience.We are delighted to read your warm compliments.Thank you to our teams for highlighting the quality of our services.We look forward to welcoming you and your loved ones back to Rouen.Yours sincerely

Bonjour,Nous vous remercions d'avoir pris le temps de partager votre expérience.Merci pour cette excellente notation.Nous serions ravis de vous accueillir de nouveau dans notre maison.Bien chaleureusement.

Good afternoon Chantal,Thank you for taking the time to share your experience.We're glad you enjoyed your stay.Thank you for the excellent rating and the nice compliments, 10/10 is great!We would be delighted to welcome you back on your next visit to Rouen.

Good morning sir,Thank you to share your experience.WWe are happy to know you like our service and our Brasserie.Thank you for this compliments.We are sorry to do not to have satisfied you about the light, we take a note about your comments.With pleasure to welcome you again.Best regards

Bonjour monsieur Nemanja,Nous vous remercions d'avoir pris le temps de partager votre expérience.Vous avez séjourné dans notre maison 1 nuit, vous avez profité de nos services tels que le parking et notre restauration, nous espérons que ces prestations vous ont satisfait.Merci pour cette excellente note : 10/10, c'est génial ! Nous serions ravis de vous accueillir lors de votre prochaine venue à Rouen.Bien chaleureusement

Hello, many thanks for your very kind comment! it was a real pleasure to welcome you and we are happy that this pleasure was shared. We look forward to seeing you again on your next visit,

Bonjour madmae Horsburgh,Merci d'avoir pris le temps de partager votre expérience.Nous vous remercions pour cette bonne note.Nous avons été ravis de vous accueillir dans notre maison.Au plaisir de vous revoir lors de votre prochaine venue à Rouen.

Good afternoon Sir Cheeseman,We was happy to welcome you.Thank you to share your experience.Thank you for your compliments about our team and those rooms.We are happy to know you stay a well moment at the hotel and our restaurant.We hope to see you again.Best regards

Bonsoir Monsieur Khazoom,Merci d'avoir pris le temps de noter votre séjour dans notre maison.Durant votre nuitée, vous avez profité de notre chambre supérieure ainsi que notre accord tarifaire avec le parking de la gare.Nous sommes heureux de savoir que votre expérience chez nous vous a plu.Nous vous remercions de l'avoir partagé.Nous espérons vous revoir parmi nous prochainement.Bien chaleureusement.

Good morning Madam,Thank you so much to share your experience.Thank you for these warm compliments.You were able to enjoy our hotel / restaurant, it was a pleasure to serve you and to be available for you.We thank you for these recommendations, we look forward to seeing you again among us.Best regards

Bonjour, Nous vous remercions chaleureusement pour cet excellent 10/10 ! C'est un réel plaisir de voir que votre séjour parmi nous ce soit si bien passé. Au plaisir de vous revoir lors d'une prochaine venue, Nolwenn

Dear Katherine,Thank you very much for your feedback. We are delighted to hear that you are so satisfied.We look forward to welcoming you back,Best regards

Bonjour Madame English,Ce fut un plaisir de vous accueillir parmi nous.Vous avez pu profiter de nos chambres confort et du petit déjeuner buffet, nous espérons que ces prestations vous ont plu.Un grand merci pour ce 10/10 !A très bientôt, nous l'espérons.Chaleureusement

Good morning sir Jenkins,Thank you for responding to our survey.We appreciate your comment about the comfort and cleanliness of our house.It is true, our housekeping takes great care in cleaning and are very qualified.Also, we have taken care of our equipment in order not to miss anything and many products are available on request.Thank you for your review and your compliments to our staff.We hope to see you soon.WarmlyMarie - receptionist

Hello, Thank's you for this 5/5 ! We're happy to see you enjoyed your stay in our hotelWe hope we can see you for an other trip in Rouen

Bonsoir Mr Letourneur,Merci pour cette bonne notation.Nous espérons que votre séjour vous ai plu.Nous serions ravis de vous réaccueillir prochainement.Bien cordialement

Good afternoon,Thank you so much for these compliements about the room, the localisation and our team and also to take the time to written this.We are happy when you are too.We like to serve you during all your stay.Thanks you very well for your wanderful comments.We hope to see you again soon.Kind regards

Good afternoon,Thank you so much for this compliement about the team and also to take the time to written this.We are happy when you are too.We like to serve you during all your stay.We hope to see you again soon.Kind regards

Bonsoir Madam Lindsay,Merci d'avoir pris le temps de répondre à notre enquête.Nous vous remercions pour cette excellente note.Nous sommes ravis de vous avoir accueilli parmi nous.Au plaisir de vous accueillir de nouveau.Bien Cordialement

Dear Malcolm, Thank's you for this 10/10 and for yours compliments about the staff and our hotel. It was a real pleasure to welcome you and we hope we can see you for an other trip in Rouen !

Good afternoon, Oh thank you so much for these compliments. We are happy when you are also. We like to serve you and to be helpful. We know Rouen so that why we recommand lot of think at our guest. Thank you again for this good note. Best regards

Good afternoon, Thank you for this good note. The parking are in front of the hotel, closed the train station, it's P2 at the adress 38 rue Verte in Rouen. Best regards

Dear Jennie, Thank you for your feedback. We look forward to welcoming you back Best regards

Dear Nicholas, Thank you very much for your excellent comment. We are very happy to hear that you enjoyed your stay and all the services offered. We look forward to welcoming you back soon. Sincerely

Dear Leon, Thank you very much for your great feedback. We are sorry that we could not enjoy the whirlpool bath. Our technical department will do the necessary as soon as possible. Please note that the reception is at your disposal 24 hours a day during your stay. We look forward to welcoming you again Sincerely

Dear Ulrich, Thank's you for this 8/10, we're happy you can enjoyed your stay in Rouen ! We hope we can see you for an other trip !

Dear Monica, Thank you for your comments. We are pleased to hear that you enjoyed our location. Regarding room size, please note that our Superior and Deluxe rooms are larger. For your next stay, we invite you to contact us so that we can advise you on the most suitable room. We look forward to welcoming you back Sincerely

Good Afternoon Sir Wong, We are happy to ready your comments. That's right we have a great location. Thank you for the staff and to highlight the usefulness of the staff. We hope to see you again. Best regards.

Good afternoon Sir Watts, Thank you so much for your wonderful comments and note. Our hotel is close to many attractions and restaurants. In your description, what satisfaction. We was happy to will be at your service and offer a lot of comfort. Thanks you again your your time. We hope to welcome you again. Best regards Marie - receptionnist

Good morning Sir Tran, Thank you for your time to answer at our survey satisfaction. The location of our hotel are great for the travellers. You could discover Rouen with walking distance. Thank you for your good note and comments. We share it in the team. We was happy to welcome you for 5 nights in our etablissment. We hope to see you again. Best regards Marie - receptionnist

Good Evening, We are sorry that our new cabinet models in the form of copper protics were not to your liking. Thank you for taking the time to post your review regarding your stay with us. Wishing you a good evening, Cordially

Good afternoon sir Paul, Thank you for you best note and your great comment. We are happy to know it was a nice stay in our hotel. The team are so happy for you. Thank you again for your time about this satisfaction survey. He hope to see you next time. Best regards

Good morning Madam Rita, Thank you for your great comment. We are happy to know you like our hotel. The location are very practice because we are close the train station and the old city center. Thank you for your time to reply our satisfaction survey. We hope to see you again. Best regards

Good afternoon Sir Robert, Thank you so much for your time about our satisfaction survey. It's so kind to explain our arrangement with the parking of the train station. Your score are very good with your compliment about the cleaness, the staff and location. We are so hapy that your stay was well. We hope to see you again. Best regards Marie - receptionnist

Good evening Allison, Thank you very much for this excellent comment and this good rating. The team thanks you for these compliments both for the hotel and the restaurant. We are happy that you had a very good stay with us. We hope to see you again soon. Best regards Marie - réceptionnist

Dear Customer, Thank you for your feedback. We were happy to welcome you to our hotel and we wish you a happy holiday. Best regards

Dear Jon, Thank you for taking the time to write us a review. We are delighted that you liked your room and our establishment. We are sorry that our parking option didn't meet your expectations. We would be happy to welcome you again during a future stay in Rouen Cordially.

Dear David, First of all, thank you for taking the time to write us a review about your recent stay. We are very happy to read that our hotel and its location have met all of your expectations. We have taken note of your comments regarding our breakfast options. We look forward to seeing you back with us soon. Best regards

Good afternoon dear Adrian, Thank you for completing the survey regarding your recent stay at our hotel. Your advice are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your are right, we are located in front of the train station, it's an excellent location for travellers. Thank you so much for this compliment about the team and the housekeeping. Thank you again for taking the time to complete the survey. We hope you will come back and see us again soon. Sincerely, Marie Receptionnist Best Western Plus Hotel de Dieppe 1880

Dear Katia, Thank you very much for your very encouraging opinion and your recommendation. We were very happy to welcome you and we hope to see you again very soon. Best regards

good evening, Thank you very much for taking the time to share your experience. We are delighted to hear that the location of the hotel and the breakfast have met your expectations. We look forward to welcoming you again. Best regards

Cher Federick, Nous vous remercions pour votre retour d'expérience. Au plaisir de vous accueillir de nouveau. Cordialement

Bonjour, Je vous remercie de nous avoir laissé cette note. Nous sommes heureux d'apprendre que vous avez passé un agréable séjour parmi nous. Dans l'attente de vous accueillir une nouvelle fois lors de votre prochain séjour à Rouen, je vous souhaite une bonne journée. Cordialement

Hi Nigel, Thanks a lot. We hope see you a next time at Rouen. happy christsmas and best regards