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Reviews of Suite Artis Barberini

Suite Artis Barberini
Piazza Barberini, 2, Rome, RM

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 234 reviews" "
Rating 8 - Good. 92 out of 234 reviews" "
Rating 6 - Okay. 52 out of 234 reviews" "
Rating 4 - Poor. 12 out of 234 reviews" "
Rating 2 - Terrible. 13 out of 234 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lena

Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hot Hot Hot woke up sweating
It was in July when we came it was tremendously hot they advertised air conditioner, it was a more like a fan conditioner it didn’t get cool at all in our room. We came outside from the heat to a hot room the 3 days we stayed. They wouldn’t give us a refund so we suffered day & night, woke up sweating couldn’t sleep because it was so stuffy. I opened the doors no relief. They said they would check the air no better results,Stay at your own risk. They only good thing was the location and view.
Stayed 3 nights in Jul 2019

6/10 Okay

PanamaPapa, Panama City, Panama

Travelled with family
Liked: Cleanliness, property conditions & facilities
At the time of booking we didn't think that the lack of an elevator would be an issue, but those are more than 150 steps and it does affect when you only go down to the supermarket or to breakfast, or when you come back from buying with packages. Even though they claim to be suites and not apartments, there were times when there were no staff in the counter (especially at night). The wifi in our room simply DID NOT WORK and we had to go down to the counter to use the Internet/wifi. Annoying issue.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff are very friendly. Would stay here again.
Stayed 3 nights in Jun 2019

10/10 Excellent

AT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice. The only drawback is you have to walk up the stairs.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Mel, Los Angeles, CA

Travelled with group
Disliked: Amenities, property conditions & facilities
There were no elevators and we had to bring our heavy luggage up 4 flights of stairs. Our hotel room was constantly entered into without just having it be cleaned. There was once when we left for an hour for dinner and the air con was turned off when we had gotten back. The check in process is ridiculous, we had to pay extra to check in late because there isn't 24/7 concierge services.
Stayed 4 nights in May 2019

10/10 Excellent

Giulia, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & great views! Location is close to everything! We will definitely recommend and come back!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great and staff friendly.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work here are lovely and so completely kind and helpful! Excellent location, and the rooms are nicely maintained and cozy.
Stayed 4 nights in Mar 2019

8/10 Good

Paul, UK

Liked: Cleanliness, staff & service, room comfort
Great location, but as with all accommodation I've stayed in in the centre of Rome, the rooms are compact... And similarly, stairs to the accommodation, which start on the 4th floor, after a full day pounding the streets, can be tiring. Staff were very friendly and helpful, the accommodation was clean and tidy, and the bed very comfortable. Wifi signal was strong and stable.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a convenient location but difficult to find. It would be better if there were bigger signs.
Stayed 1 night in Aug 2018

8/10 Good

Irene, Indianapolis, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The old charm of the 15th century building plus the location is the best asset of this place. We had a veranda window over looking the Piazza Barberini. Which is very nice view at night & early morning. Surprisingly, even with busy location. We did not experience any noise disturbance. The building is secure & quiet, but well lid when you come “home” late from sight seeing. Your magnetic room key also opens the door from outside. It does not have a lobby. It does not the have “bells & whistles” like the newer hotel. But the room is clean, the bedding is comfortable, air condition is on auto settings which is convinient for us that likes our room cool after a day of walking under the heat of the sun- you comes in the room with same settings we had left. The staff are very helpful & accommodating kudos to Christina & Carol. Carol helped us with carrying our luggage upstairs. Yes there are 90 steps stairs to navigate. There are several landings like 6, that you can rest/sit on a bench. I would also suggest to the management since this building has “historic character” to put some wall pictures or conversational poster along the stair case to keep the people occupied instead of thinking how far long the stairs. I was a bit worried about the stairs due to some reviews. For a couple like me & hubby who are not very active- we were able to navigate it in our 5 days of stay. We planned our day in a way, that we did not have to go back & forth to our room.
Stayed 5 nights in Aug 2018

10/10 Excellent

Des, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its so vlose to the bus stop and walkable to Trevi gountain. There’s so many restaurant around the hotel. No elevators butvthe staff help us with our luggage. Excellent service. Thanks to Carol.
Stayed 2 nights in Aug 2018

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service
Rip off
93 steps to room,charged €30 extra for arriving afer22.00 even though the driver that they provided was 20 minutes late, no room to leave your suitcases when you have a late flight
Stayed 3 nights in Jun 2018

10/10 Excellent

eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
great location, the hostess was very nice and the hotel is very clean
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
I will start with the pros, the staff is extremely nice, there were lots of clean towels and the room was clean. The negatives, if we didn't have the hotel book a driver to pick us up from the airport we would never have found the place. It is a residential door and has an itty bitty sign about 7 feet up and 8" x 8" with small writing that is on the block of the door jam. Once getting there, you have to walk up 5 flights of stairs to get to the lobby desk. Unless you pack really really light, this is nearly impossible. There are benches at 2 stops that you can sit and rest though. Then after checking in it was up another narrow hall of stairs and into our 2 story room. I know what your thinking, a 2 story room, that must've been nice but nope, the bathroom is on the 2nd floor, so more stairs. My poor kids had to sleep downstairs and every time they had to use the bathroom, walk upstairs. During the night this is challenging, my daughter almost missed a step in the dark and it would've been a long way down. Also make sure if there are a few of you that you turn off the water in the shower between soaping up and rinsing off or you will use all the hot water and end up with ice water to shower with like my husband did. Also make sure that when you turn on the shower head to hold it or you will flood that bathroom like again my husband did and my daughter did. Overall, it was a great location but not worth all those steps without an elevator.
Stayed 1 night in Jun 2018

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome front desk , she helped us a lot . Great location close to everything
Stayed 1 night in May 2018

10/10 Excellent

Stacey, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location @ Piazza Barberini
My fiancé and I highly recommend travelers to stay at Suite Artis Barberini for the wonderful staff and amazing location. The hotel is on the third floor of a historical building. So if you have small child or a lot of bags, walking up the steps might not be for you. We didn't mind it cause that allowed for the culture of the European hotel to flourish. When we arrived Carol was there with a smile on her face to check us in and walk us to our room. She upgraded us to the room with the view of the piazza and the waterfall. It was breathtaking and being about to open our window every night was great. We highly recommend this hotel to anyone who wants to immerse themselves into the Italian/European way of living. Our room was freshly cleaned everyday and new toiletries were added. Carol also gave his expresso shots each morning before we went out for the day. The hotel was very safe and our room key got us in and out of the front doors down stairs as well as into our room. Also we can't forget that this hotel has several cafes within a 2-3 minute walking distance and the most high-end shops for all shoppers. It's only about 10 minute walk from the Spanish Steps, 5 minute walk to The Trevi Foundation, and about 30 minute walk to all the sites of Rome, including the Colosseum and The Vatican. I want to send a special thank you to Carol for making our first European trip one to remember for a lifetime!
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, we had to do the stairs every time we wanted to go to our room, but it was worth it. Our room was very spacious, internet was good Very good location. We had a great time in Rome and the hotel helped having a great time.
Stayed 3 nights in Mar 2018

10/10 Excellent

Anthony, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience in a fine world city
This hotel is more of a bed and breakfast and it is ideal for an experienced traveler who doesn’t need the interference of over priced services. This room was perfect and the location of Barberini 2 could not be better. I read earlier reviews of the hotel and the writers often missed the mark. This is Roma and not the Hamptons and a 150 square foot room is all you need if you plan on hitting the loca area for sightseeing, shopping, dinner out and similar fun. The suites are rooms in an apartment building and although there is no elevator or similar franchise hotel accompaniments, the service level of the staff, their friendliness and authenticness outweighs the excess you don’t really need if you know what you are doing. The building has an electronic front door lock and with card access you’re in and out of the place with ease. The building is accross the plaza from one of the stops of all off the sightseeing buses. This feature is priceless when added to the amazingly nearby metro. You can walk to everything from this location. The area is robus, dinning and shopping everywhere. All of the major attractions are near and for experienced travelers this is the kind of accommodation that allows you to have the trip of your dreams. I met either walkingmon the streets or across from me at a restaurant and spent time with people from California, Brazila and Switzerland while on my visit. This is a very suitable place to stay if you know how to get around are adventurous.
Stayed 3 nights in Dec 2017

8/10 Good

Kate, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location was great - only a few minutes to the Trevi. The hotel receptionist was lovely and very helpful. The only thing was the room was quite noisy at night due to being right on a main road so we were woken up a few times through the night. Overall a good stay!
Stayed 2 nights in Oct 2017

4/10 Poor

Rite

hotel
we came for a late check in, have been standing outside the hotel for at least half an hour, no one let us in, but they knew we are coming late. some guests are opened the doors and we got in, just then we found an emergency phone number and someone came ... terrible even though, we had to pay an extra 20e ..
Stayed 2 nights in Oct 2017

10/10 Excellent

Yici, Guadalajara, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place
Love the place, the location is pretty good 'cause it's next to the metro station and on the barberini square, pretty near to pantheon and the fontana di trevi. The room was really clean, love my view, the bathroom was really clean and spacious, It doesn't have elevator, but it only can bother you in the first day that you have to carry your luggages, but the others days you will not noticed. The staff was super nice, very helpful, I will definitely stay there again.
Stayed 2 nights in Sep 2017

8/10 Good

ana, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, good staff
pros- this hotel is literally walking distance to most tourist location, fountain of trevi, Spanish steps, even the coliseum. it is very clean and you feel comfortable in the room, shower were also very clean. Christina the lady in the reception is a sweet heart, she was nice and kind from the moment I arrive into the hotel, she even helped me with my luggage when I got there. I had any question she answered them and even pointed around which were the best area to eat and shop. overall it was pleasant stay. I would recommend this hotel cons- the stairs, if you have heavy luggage like I did those stairs are going to kill you but if you don't mind a good work out then this wont bother you.
Stayed 2 nights in Sep 2017

6/10 Okay

Douglas, Costa Rica

Liked: Staff & service
Nice place
It was really nice time in the hotel and it is really close to the majority of the attractions
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quirky hotel
The hotel is quirky - comfortable for a similarly priced hotels in the centre of Rome. It seems the hotel is just several converted apartments on a 4th floor of an old house. There are no elevators, and if you have heavy suitcases, book elsewhere. The ridiculous thing is that the receptionist at the front desk, who seem to be the only employee, is there until 5:30 pm, and if you want to check in after this time, you have to pay 20 Euro, and God forbid you want to check in after 22:00, the charge is 30 Euro extra.
Stayed 1 night in Sep 2017

4/10 Poor

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely Rome, but hot and uncomfortable apartment.
To begin the location is awesome. Right in the middle of the city and within minutes of the Spanish Steps and the Trevi Fountain. A little further to the other key spots in the city by Metro. The apartment was fairly updated, but very clean. The biggest failures for this space was the fact that I was not communicated that one would have to walk up four flights of stairs with a family full of luggage. Next, we arrived on in early August 2017. Rome had very hot temperatures, 40C - 104F. The apartment had woefully inadequate air conditioning for the space. It was a relatively spacious apartment, split level the master bed was at the end of another flight of stairs. The heat was unacceptable for me and my family and we decided to find another lodging spot and lost the two additional night lodging we had already paid. We found another space on Hotels.com that worked out wonderfully. I would say if you traveled to Rome in another cooler season and rented this space, AND you were hanging out with friends or two young couples this is the place for you. The stairs are a hump, but the benefits are great - Location!
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staff.
Pros. Location which is walkable distance to many tourist sites. Staff and cleanliness. Cons. No lift. Need to use stairs and the size of the room.
Stayed 2 nights in Jun 2017

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7/10
I had a pretty good experience here. Great service, nice room, good location with a great view. The bed was a little firm for me, but not just uncomfortable. Stairs are an inconvenience, but I would recommend this hotel.
Stayed 4 nights in Jun 2017

10/10 Excellent

Alexis, Iowa City, IA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to main sights
The lady working behind the desk was so nice and helpful. We even got upgrade to the suite because there was some sort of mix up. The only complaint I have is that the air conditioner in the room didn't work very well.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is close toma in attractions
Good overall experience in the hotel is close to the main Rome attractions.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
our room was wonderful and the staff was AMAZING !!!! , the only bad thing was their was no elevator that was a work out 106 stairs going up and 106 coming down!!!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Carme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located, we walked to so many places.
The staff were very friendly upon arrival. The apartment was so lovely, it's fantastic to get exactly what the website shows. The staff also allowed us to leave our luggage in our rooms after checkout, this was a really lovely gesture and much appreciated as I realize this isn't always possible !! All the apartment was clean, spacious bathroom. We walked to so many tourist attractions from the apartment. Also the hop on hop off bus pick up was only across the road. I'd definitely stay here again, it's not always possible to get a comfortable room for a family of four, this was perfect. Thank you.

6/10 Okay

Jarvis, Italy, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad 1 day stay bit pricey
OK well this Hotel is love/hate for me, first off the hallways are well let and the staff (single girl) was very present and helpful. the Hotel is in a nice spot (Barberini Sq is a bit rough though). This is why I see some post of why people think it may feel unsafe. However the doors where adequately secured, but as stated in other posts, do NOT have a peep hole which does detract from safety a bit. OK YES there are a TON of steps leading up to the rooms, ALOT! so yes if you cannot traverse steps well then this is not the place for you. We stayed in the room that had 1 queen and 2 doubles. However it is two open rooms combined and there is no privacy; this would be good for company of 3-4 friends just stopping by or young guys/gals wanting a place to rest after a night of drinking but NOT 2 individual families or groups. The room we stayed had a Jacuzzi tub (didn't use it) and a decent bathroom. big tiled and clean. which is something I always look for and the ONLY reason this place received 3 stars instead of 2. cleanliness was good. Bed was very comfy and I heard from our other traveler that the single bed, (couch turned into a bed) was comfy. THIS ROOM had NO view what so ever and I felt a bit betrayed by the website. there is a skylight that is actually kind of nice in the morning however it faces a beautifull square and you can not see ANYTHING very disappointing. and lastly coffee and tea in room you have to pay for... these should be free like most locations.

8/10 Good

frankie, rome

Liked: Staff & service
nice apartment central location
good location, the stairs are disappointing especially after long day out, carol is very lovely lady and helpful, they should advertise the extra cost as did not mention extra money for late check in(after 5pm).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, clean and comfortable
Super convenient location - walking distance to sights and right next to Barberini metro station (two stops to main Termini train station). Great service. Wifi and air conditioning worked well. Note that reception is not available overnight and is the hotel three floors up, no elevator. Would stay again

2/10 Terrible

Kelvin , Connecticut

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Expedia.com really needs to check the rooms...
The rooms where not what they showed. The shower was a small box, you also have to go up 100 flight of stairs no elevator. I would not recommend this hotel suite.

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel, LOTS of steps
Great location to train, major sites. We walked everywhere. 90+ steps from front door to check-in desk.

8/10 Good

Erika, Watertown

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room, great location!
Great location, modern and comfortable room. Limited services available. Friendly and helpful staff. I wish they had an elevator. I would stay here again.

10/10 Excellent

Ian, Kidderminster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the centre of Rome.
Great location for a city visit , right in the centre of Rome, 5 minute walk from the Trevi fountain. Very friendly and helpful staff. A/C rooms with fantastic views of Barberini Plaza.The only down side is the 92 steps to the apartment you have to climb, which is no joke with heavy cases. But this is an historic building and there are no lifts in the block. Otherwise great accommodation, we would certainly stay here again when next in Rome. Thank-you for all your help Giorgia

10/10 Excellent

Emer, Edinburgh

Liked: Cleanliness, staff & service, room comfort
Reasonably priced, central location
Lovely hotel however situated at the top of a very steep staircase

8/10 Good

Cadolive

Liked: Cleanliness, staff & service
Disliked: Room comfort
Unfit need not apply!
The location of this hotel was excellent, just beside the Spanish Steps, easy walking distance to a lot of attractions and nearby metro to all others. The room was very clean and had everything you need for a week long stay, slightly on the small side. Breakfast was served in our room each morning and was really tasty! There were some lovely restaurants around the corner and the staff were very happy to recommend places to visit. What really let it down was the lack of lift, climbing 5+ flights of stairs after walking around all day was not easy or fun! Carry the bags up and down was a workout!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff
Incredibly rude and self-righteous staff.

8/10 Good

chris , Chelmsford, Essex, UK

Liked: Cleanliness, staff & service
Good position and affordable hotel.
Recently stayed for four nights at Residence AT. Pros: Day staff on reception were incredible. Really nice, polite and helpful. Spoke English very well. Very clean rooms, basic but practical for a city break. Fantastic view from our room, overlooking the Fontana del Tritone. Cons: Any other loud hotel guests... Sound travels very easily through the hotel. There are a lot of stairs, so wouldn't recommend if you are planning on taking a huge suitcase or if you don't cope well with stairs. Personally, I didn't find it a problem, others might. No 24 hour reception, so if you have a problem during the night, it is difficult to get resolved. Would recommend, but it does have its problems. Also, if your room has a mysteriously flushing toilet, then tighten the dial. It kept us awake for most of the night, but was a fairly easy fix the next day.

10/10 Excellent

Lindsay , USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location close to many popular attractions with amazing staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Had a pleasant stay in November. Staff are friendly and helpful. Room and bathroom were very clean. The room was serviced daily and towels changed. Breakfast not the best but adequate. A few stairs to climb but no trouble.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Residence AT enjoys an excellent location close to the Trevi Fountain & Spanish steps. The staff were very welcoming and helpful. The only downsides are that because of the location there is some traffic noise from the streets and there are 94 steps up to the 3rd floor where the rooms are located - no lift!