"The hotel itself was fine, and we had a very comfortable stay. The problem was finding our way from the airport to the hotel. I don't recall seeing any information on the listing for how to catch the shuttle. I had contacted the hotel earlier in the day of our arrival to ask about details about how to get to the hotel from the airport, but I received no reply. At the time of our arrival, after we finally found out where to wait for the shuttle, it dropped us off at the wrong stop. The announcement on the bus said next stop was the hotel, so ourselves and a few other people got off at the next stop, but it was not the hotel, and we had to wait another 15 minutes for the next shuttle to come by. So I would say what's needed is better communication about how to catch the shuttle, and better communication while on board the shuttle."