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Reviews of Rome Times Hotel

4 out of 5
Rome Times Hotel
Via Milano 42, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1003 reviews" "
Rating 8 - Good. 319 out of 1003 reviews" "
Rating 6 - Okay. 83 out of 1003 reviews" "
Rating 4 - Poor. 29 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

John Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated and clean. Superb location - in the middle of all major attractions - everything is walkable.
Stayed 4 nights in Feb 2024

4/10 Poor

Lisbel

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel had no AC, we couldn’t sleep as the room was so hot, we had to open the window to get some air in but it was so noisy, you can hear the cars and people being so loud, it was terrible! room was not so clean either, not what the Rome time hotel use to be. Very disappointing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

William

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room needs renovation!! Initially they wanted us to stay in a side building with construction ongoing. No AC
Stayed 3 nights in Mar 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room - very clean, modern, upscale. Staff very friendly and hospitable. Main tourist attractions are within walking distance. Excellent food choices nearby.
Stayed 2 nights in Feb 2024

6/10 Okay

Silvia Rodriguez

Stayed 4 nights in Feb 2024
Response from Front Office Manager on 25 Feb 2024
Dear Silvia Rodriguez,Thank you for sharing your feedback regarding your recent stay at Rome Times Hotel.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the heart of Rome
Stayed 4 nights in Feb 2024
Response from Rome Times Hotel on 18 Feb 2024
Dear Kevin,Thank you so much for your nice review!Best Regards

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment un bel hôtel et très propre. Personnel accueillant et poli. Bon petit déjeuner.
Stayed 2 nights in Jan 2024
Response from Rome Times Hotel on 8 Feb 2024
Gentil Chantal,Merci beaucoup pour votre commentaire de la part de tout le personnel!Cordialement

10/10 Excellent

Tina

Stayed 2 nights in Jan 2024
Response from Rome Times Hotel on 20 Jan 2024
Dear Tina,Thank you for the wonderful evaluation you gave us!Best Regards,

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Rome Times Hotel on 21 Jan 2024
Dear Feneg,We are more than happy to receive a rate like yours!Best Regards

10/10 Excellent

Ishaq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to all the major attractions in Rome. I would stay at this location again.
Response from Rome Times Hotel on 18 Feb 2024
Dear Ishaq,We are glad to see a nice review like yours!Best Regards

8/10 Good

yessy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating! Room small for a fam of 4, but overall that is European standards. Walkable to all main places, near shops and restaurants! Great breakfast. Would stay here again
Stayed 3 nights in Dec 2023
Response from FOM on 7 Jan 2024
Dear Guest,Thank you for your positive feedback regarding your recent stay at Rome Times Hotel.Kind regards

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from FOM on 7 Jan 2024
Dear Stephen,Thank you for your great feedback!We look forward to welcoming you back soon.Kind regards

10/10 Excellent

Stu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice room, good restaurant. Nice little convenience store right next door was handy
Stayed 3 nights in Nov 2023
Response from Rome Times Hotel on 10 Dec 2023
Dear Stu,what great words of yours! We are more than happy to say Thank you one more time for your stay here, at the Rome Times Hotel.Our location is of inestimable value for Our Customers!Best Regards

8/10 Good

Angel

Travelled with family
Liked: Staff & service, property conditions & facilities
Really foul smell in the room. We suspect it was coming from the toilet? Floors were dirty. Staff was very friendly and helpful. Hotel is located in a central location and can get to main attractions easily by foot.
Stayed 1 night in Nov 2023
Response from Rome Times Hotel on 10 Dec 2023
Dear Angel,Thank you for you feedback!We are sorry if you felt some complications during your experience.Our Staff is happy to hear your kind words.Best Regards

10/10 Excellent

Andrew, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel in a very accesible location.
Stayed 2 nights in Nov 2023
Response from Rome Times Hotel on 10 Dec 2023
Dear Andrew,We are grateful to see a comment like yours.We hope to have you here again with us!Best Regards

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We loved our stay! The location was perfect. Close to all the top attractions in Rome. Hotel room was very nice. Enjoyed our stay. Definitely will stay again when visiting Rome.
Stayed 2 nights in Nov 2023
Response from Rome Times Hotel on 10 Dec 2023
Dear KimberlyWe are happy to receive positive feedback like yours and happy to know that you already plan to come back to us!Best Regards

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 4 nights in Nov 2023
Response from Rome Times Hotel on 10 Dec 2023
Dear Gabriel,Thank you so much for your nice comment.Best Regards

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vocation
Smooth stay. Nothing out of the ordinary. Very clean and very well located. Few minutes walk to piaza d'Espagna.
Stayed 5 nights in Oct 2023
Response from Rome Times Hotel on 10 Dec 2023
Dear Jason,We are pleased to receive a nice feedback like yours.Best Regards

8/10 Good

Karl, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Rome Times Hotel on 10 Dec 2023
Dear Karl,Thank you for your positive feedback.Best Regards

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Rome Times Hotel on 10 Dec 2023
Dear Kim,We are more than glad to receive a feedback like yours!Best Regards

4/10 Poor

Anisah

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Rome Times Hotel on 10 Dec 2023
Dear Anisah,We are deeply sorry to know that your recent stay didn't encountered your expectations.We hope to have you here again to show our improves.Best Regards

8/10 Good

Michael

Stayed 3 nights in Oct 2023
Response from Rome Times Hotel on 10 Dec 2023
Dear Michael,Thank you for your nice review.Best Regards

8/10 Good

diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night as part of a layover but our room was clean and quiet, the staff were very nice and helpful, we liked the convenient dinner recommendation we received, enjoyed the area, had a great drink in the lobby bar. The breakfast is also comfortable and nice.
Stayed 1 night in Sep 2023
Response from Rome Times Hotel on 16 Dec 2023
Dear Diana,Thank you for your grateful words spent!Best Regards,Marco

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2023
Response from Rome Times Hotel on 13 Dec 2023
Dear Rebecca,Thank you for your amazing vote for your stay with us!Best Regards

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and convenient for walking around the beautiful city of Room. The bathroom was a little small but overall we were comfortable
Stayed 4 nights in Sep 2023

8/10 Good

Natalya

Good hotel…good location. Walls are very thin you can hear your neighbors in their rooms.
Stayed 2 nights in Sep 2023

8/10 Good

Charles

Stayed 3 nights in Sep 2023

10/10 Excellent

Judalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t be scared off by a couple of the iffy reviews. The Rome Times Hotel is an awesome find at a great price. We booked the executive double room which was by far the largest and most comfortable room of our two week tour of Italy. Amazing ac, modern amenities, a large comfortable bed, and enough space for us to unpack fully and still stash our large luggage out of view. The location was perfect for our first time in Rome - 10 minute walk from the train station, and central to the trevi fountain, colosseum and pantheon. There’s also both a pharmacy, mini market and atm right downstairs which made for added convenience. Would recommend!
Stayed 5 nights in Sep 2023

8/10 Good

Robert, Ballwin

Travelled with partner
Liked: Cleanliness, amenities
The room was nice. The location was great. Our biggest issue was the shower. It was absolutely tiny, all glass, and in the middle of the room. Zero privacy if traveling with children or a friend. The shower head was as large as the space. You could barely turn around, and it was really really hard to take a shower. Plus no matter what we did it would leak out the bottom. This was evident as an ongoing problem as the water leaks so much into the toilet room beside and the wood was rotten into this room. The shower is an issue that needs to be addressed. Other than this the property was fine.
Stayed 4 nights in Sep 2023

4/10 Poor

Joseph

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Expected more from a very pricy 4 star hotel in the heart of the Rome city center. Our room was actually down the block from the hotel reception area. The TV was broken, no hand wash cloths available and the shower didn’t drain. Breakfast was included for some rooms but not the one we stayed in. There wasn’t anyone available to help with our luggage before 7:00am when we had to check out to catch our flight home and there were no luggage racks to make it easier for us. Very disappointed and would not recommend or go back to the same place next time in Rome.
Stayed 2 nights in Sep 2023

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Ryan

Travelled with group
Rooms are smaller than they look. Make sure you have air conditioning in your room when you check in. We were with a group and they kept passing the room off that did not as people showed up and it was 90 deg F each day. The key card to our room was broken for all 5 days which meant, only was metal key for 3 people which was very annoying.
Stayed 4 nights in Sep 2023

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice although we did not have a shower door and water would get everywhere after a shower. Plus the toilet was square which was not too comfortable. That being said I would stay there again.
Stayed 3 nights in Sep 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Rome, within walking distance to attractions.
Stayed 2 nights in Sep 2023

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was cute and well-located, easy to get to everything.
Stayed 5 nights in Aug 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Vicki, Marrickville

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Liked that it was convenient. Didnt like: Shower ( too small) Lighting ( lack of ) Staff manner ( found them to be rude and arrogant not helpful ) Emailed the hotel and complained over 1 week ago and still have no response
Stayed 3 nights in Aug 2023
Response from FOM on 2 Sept 2023
Dear Vicki,Thank you for your feedback.I just replied to your email. I am so sorry for the late reply.Kind regards,FOM

4/10 Poor

Chris

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was "just the basics," but did those poorly. The room was loud, despite being only one of two on the floor (the elevator runs through the center of the building and your can hear it constantly). The shower was barely that, with the water fluctuating between scalding and cold. And the bedsheets had holes. Would not recommend.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay, super friendly staff
We really enjoyed our stay here. The staff were very friendly, both at the front desk and the restaurant. The breakfast had a good selection, and the waiters always remembered our coffee orders. Also great location for site seeing. Would stay there again.
Stayed 4 nights in Aug 2023

10/10 Excellent

Greiry, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were great!!
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie J, menifee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and our room had an great balcony. Perfect location to walk to great sights, restaurants and shops.
Stayed 4 nights in Aug 2023

8/10 Good

Tulay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Kinner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception and breakfast dining very welcoming and helpful. Was a perfect location for exploring rome. Special thanks to Marco, Michela at reception and Guilio in dining room
Stayed 2 nights in Aug 2023

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - close to everything
Stayed 2 nights in Aug 2023

10/10 Excellent

Swati

Stayed 3 nights in Jul 2023

10/10 Excellent

Kuljinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean spacious room in a walkable distance from most places of interest in Rome. Only issue is that there’s no wash basin in the toilet/shower instead it’s in the room.
Stayed 4 nights in Jul 2023

8/10 Good

Amanjit

Liked: Staff & service, property conditions & facilities
Very good overall
Stayed 1 night in Jul 2023