I booked this bed and breakfast relying on the reviews of the various booking websites, to find out that you can not always rely on reviews.
Let me tell you why:
- the level of cleanliness is below anything you can imagine (hairs on the floor, dust all over the place, walls dirty and in poor condition, dirty towels, jacuzzi head rest yellowish/dirty)
-poor condition of the fixtures (toilet seat broken, the shower flooring is destroyed, intermittent hot water, door handle broken, bedsheets perforated)
-no lift, you ll have to carry your luggage through two floors.
- rooms located on the street side are extremely noisy.
However all this does not compare to the experience I had with the owner/manager "luca".
I informed him that I was not satisfied with his B&B and that my wife can not acces the stairs and I asked him for a refund to go somewhere else.
I considered that a professional would favor customer satisfaction over additional revenues, but NO.
His answer to me was "I have your money so do whatever you want I don't care".
It is important to note that I had pay EUR 180 /night for a stay that was the most unpleasant I had as a traveller.
For more or less the same price I would recommend the 504 corso suite which is located on the next Street where I stayed one night prior to my stay at ripetta relais.