"Greeted professionally. Room was ready upon arrival. Room was clean and comfortable. Dinner and breakfast were excellent served by courteous , attentive staff. Provided shuttle service to and from the airport every 15 minutes made for smooth travel transition. I highly recommend Hilton Garden Inn at Rome airport!"
"The hotel was great and the air conditioning was better than all of the other places we stayed—it seems to be a thing in Italy that they restrict the air conditioning at night and this seemed to occur at our hotel (we had it at 19 Celsius around 65 Fahrenheit and it definitely felt warmer than 70 Fahrenheit) however I am still rating it a 5 because it seems to be a country wide thing and it was the least restricted here of all the hotels we stayed at on our trip, however I do wish hotels would disclose this to their guests especially when they are tourist oriented."
"We had a room on the lower level and heard a horrible noise the first night. The Staff changed our room to an upper level and for the next two nights we had no noise. The staff was extremely accommodating to our needs.
The hotel breakfast was immense. Many choices to choose from including fruits, cheese, meats, eggs, Capuchino, Teas, and much more. Quite the spread!"
"Everything was great except the restaurant staff other than the amazing cook who kept checking on us the other staff made us feel like we were a burden on them if we had questions they were rude and rushing us to leave. We were still eating when they were taking plates from in front of us. We never ate at the sit down restaurant again. Make sure you have cash for washing because even though sign states go to office to get a wash card they will not help you and turn you away I was very disappointed in that. We followed what the signs said to do and were treated poorly for it. So make sure you are fully prepared and do not ask for help."
"The couple different items they had in the chafing dishes were cold. Toaster took forever to heat up a piece of bread. Lots of little different choices to choose from when it came to dolce’s. But of poor quality.
The coffee machine was broken so the extra one they had was very busy. Alexander the bartender was great. He can make an excellent cocktail. I feel bad for him as he was the bartender and the cook if someone ordered food.
Great location but definitely not worth what they charge.
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