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"The reviews online rave about the very nice rooms. The reviews and hotel info do not make clear that arriving with a car is very difficult logistically. The hotel boat is moored where there is only a pedestrian footpath. There is no where close by to drop the bags for easy access, many meters from where cars are allowed. There are no actual staff at the location, only virtual staff who cannot help with the luggage drop or movement. You get parking recommendations only after the cancel window...

"Exquisite hotel. Everything was perfect. Will stay here again "

"Great hotel for walking distance to the St Etienne football stadium. Basic but with excellent staff. Worth noting sauna/spa has an extra fee"

"The reception lady made this budget business traveler hotel special, she went out of her way to make my brief stay enjoyable, bravo !"

"We had a great stay in this property. Annabel is very helpful & the amenities are great for the kids : playground, animals… Good location if you want to visit the surroundings : tain l’hermitage (great chocolate & wine), hauterives (palais idéal du facteur cheval) & Peaugres’s Zoo. "

"Nice hotel with friendly staff, nice clean rooms and excellent bar and food options."

"What you would expect really. But very friendly and helpful staff."

"Very good for a nights rest. "

"Vienne is a nice local town with safe streets and many dining options. This hotel was well positioned and clean. "

"Lovely, welcoming and accommodating . Good value for money, quiet and clean. Thank you very much. "

"EXCELLENT"

"Very convenient and walking distance to dining area…Quite neighborhood and staff were very good"

"Hotel"

"Very basic hotel but did the job as we were only passing through. Staff were lovely and very helpful. "