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"Everything was excellent "

"Had a wonderful one night stay for a special occasion. Our primary reason for visiting was the spa and it did not disappoint. We used it the afternoon of arrival and the following morning before breakfast. It was lovely in the cold and we hope to experience it in warmer weather too. We ate dinner in the hotel and it was very pleasant. Breakfast selection and quality was excellent. Only some minor feedback: I had a cocktail in the State Room and it was fantastic, and when ordering the same drink in Bar 1745, it was very average. We were also charged for the wrong whisky (at a higher price) but this was changed at checkout without hassle. I’d really like it if the pizzas in Charlie’s were available year round!"

"Great stay as always "

"Easy check-in, staff were friendly and informative on arrival and our beautiful room was ready at 3pm. "

"We had a lovely stay in a comfortable room. We had a nice dinner in the bar which was warm and welcoming. Breakfast was tasty and plentiful and served with a smile. And the beer’s not bad either!"

"Lovely character property with excellent food"

"Great welcome, lovely cosy place"

"I booked a superior room which was very comfortable and clean. We overlooked the river and had a double aspect room (317). Staff were all very friendly and went out of their way to see that we were happy."

"The entire experience was superb, room, staff, amenities, food and staff all absolutely, a real 5 star stay "