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"The staffers are telling people that their system is not working properly and in order to stay had to book directly with them. Even after showing them confirmation on here"

"The best stay at a hotel we’ve had in years! I couldn’t give them enough praise. Every staff member we encountered was absolutely precious and so attentive. The breakfast is delicious and so many different options. The pool and hot tub were lovely. The nightly “kickback” was such a nice surprise! We went to see what snacks they had available and got so full there was no need to go out for dinner . The room was very clean and spacious and everything worked as it should. From check in to check out our stay was wonderful. We will absolutely be back when in the area again . "

"Just stayed to sleep. Room was clean. Beds and pillows were very comfortable. Price was right."

"This was the best stay by far in Kennett. The hotel surpassed my expectations of cleanliness and how helpful the staff was. This will be my go to hotel when I am in town."

"We did not use the AC. The room was a little worn down. The room was as clean as you can get while rehabbing. Staff was friendly. Looked like they were really trying to stay open to continue the upgrades room by room. Hopefully they continue the job and make it a beautiful place to stay. "

"Room had some black mold"

"Sheets had stains on either side I took photo Andre’s with desk Didn’t seem much interested "

"Breakfast was according to my husband " TERRIBLE", so plan on getting breakfast out and may we suggest "Big Bad Breakfast" in Rock City, Chattanooga. "

"The area is very dangerous and poor condition. Part of the hotel a huge portion is destroyed Hotel is extremely dirty, very rundown, and should not be open. This hotel would not accept credit cards they do not have a computer system or a reservation system Hotels.com should not be associating with hotels in such poor condition. I did not stay at this hotel because of its poor condition I found a different hotel and hotels.com had to refund my money! It was a 3-hour ordeal of the hotel not being able to find my reservation, and then an hour and 45 minutes on line with hotels.com."