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"The rooms are nice and clean but the air conditioning is too high and the rooms are freeze and this kind of cold doesn’t help for sleeping! There was no way to lower the temperature! The breakfast was not available for early flights, there was no option for doggy bags, so unfair for the clients, considering the price paid! The staff was very nice and helpful !"

"My stay at Embassy Suites by Hilton was absolutely amazing! I stayed on the top floor with a beautiful view overlooking the pool. The suite was very nice, clean, peaceful, and quiet — exactly what I needed for a relaxing stay. The staff was incredibly accommodating from the moment I arrived. I checked in early and they not only gave me access to the pool while I waited, but also allowed me early access to my suite which I truly appreciated. The complimentary breakfast was excellent with plenty of great options. The location was perfect — conveniently close to both the airport and the beach. Every staff member I encountered was friendly, professional, and extremely knowledgeable. Overall, this was a 10/10 experience and I would definitely stay here again!"

"El servicio fue super malo, nunca habían toallas para el área de la piscina, la actitud del personal fue 0"

"Everything about the property exceeded my expectations! I really enjoyed having a kids pool my two year had an amazing time in there. I love the location of the hotel right in the middle of everything. The room was clean and had an amazing view; I enjoyed waking up being able to see the ocean! I will definitely book again when we visit Puerto Rico!"

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"Todo increíble, desde el SPA, restaurantes y empleados del hotel en todas las áreas!! La pasé maravillosamente bien! Recomendado 100% y no es mi primera vez…"

"Nicest hotel you’ll go to. Rooms are amazing. There’s a $800 hold which is the most I’ve ever had to put for a hotel. And also no microwave in the room. So no left overs for you "

"I think you should add microwaves to the rooms and have the irons cleaned."

"Clean room, excellent customer service, amazing staff, pool and beach view are incredible! "