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"The staff were very helpful snd friendly "

"Room and in fact whole hotel is spotless. Friendly staff and fabulous food. Great location too. Limited parking but we did get a space. "

"Just not boutique or luxury. Change description to ‘authentic’ and you may be close to what it is. Very worn out and tired b&b. "

"Friendly staff, good location"

"The room was absolutely filthy - even the kettle was dirty. The bathroom had black mould in it and there was mould / damp above the bed. The window didn't open so we couldn't even air the room. I dropped some clothing on the floor and when I picked it up it was covered in dust / dirt and small curly hairs... I know the room was cheap - the furniture was all very old and dated which is fine but the very least I expect from a hotel room is for it to be clean. The breakfast was the only redeeming feature - the breakfast was good and the breakfast chef was lovely. "

"The accommodation was lovely although a little tired in places. We stayed in a Geo Dome (D2) and although the weather was not ideal due to Storm Dave the room was warm and comfy. I slept well enough and toilet not far from the dome so no real issues. The thing that let the place down was the service in the pub/restaurant. We had a table booked for 8pm, turned up ten minutes early ordered just after 8 and at 9:10pm we had to ask if we had been forgotten about! We had but the chef reopened the kitchen and cooked for us and eventually got our meal at 9:30ish. A little too late for me but my husband said his food was delicious - Giant Yorkie and a leg of lamb he said was cooked to perfection. Breakfast again this morning was extremely slow and once again we had been forgotten about. All things which can be helped never mind how busy it was. It was heaving last night. Atmosphere made up for it. "

"Lovely big room, comfortable bed, friendly welcoming staff! Only downside the room was overlooking the market square which made it noisy after pubs closed! Overall pleasant stopover! Will hopefully spend more time exploring Richmond next visit!"

"The breakfast was very good my husband had a full English which the really enjoyed and I had continental but was all so offered a bacon sandwich . But I had quite a lot so did not take that offer up "

"Nice room, great food and friendly staff "