Richmond City Center Hotels, Richmond

"Convenient, luxurious and comfortable"

"I checked in around 8 PM to a corner room and the bathroom was very dirty - hair in shower, thick pink mold along slider door, and bottom of shower was super scraped. It almost looked like it hadn't been cleaned. Told hotel staff (3 folks there) and 2 of them seemed annoyed (which I assume was more toward the cleaning crew, but less than professional). They switched my room and again, it was not very clean (again hair on the floor and in sink, pink mold but far less, very scratched shower). I was too tired at this point to bother changing rooms, though in retrospect I should have asked. The hotel staff is hit and miss in terms of customer service and friendliness. Woman working at bar was super nice and friendly. Amenities are great too. Overall I would not stay here again for the cleanliness alone. "

"The hotel isn't clean, the food is horrible and the staff isn't very helpful. Never again!"

"Very comfortable, and clean "

"All of the staff were so friendly, especially the valets. We had a large, beautiful room that was perfect for our needs. Location is great!"

"Parking was very easy. Staff was friendly and helpful. Wawa, Sheetz and gas station are right across the street. Air conditioner worked very well. Bed was comfortable, and it was helpful to have a good refrigerator right in the room. "

"No problems. Cool unique hotel. "

"Roach and mice infested. Room was not clean. Elevator doesn’t work. Horrible "

"do not stay close to an elevator it has the loudest motor and kept us up all night. The walls are thin. I did not get an ounce of sleep at this hotel. Will never stay here again. "