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Moxy Richmond Downtown

2.5 star property
Family-friendly hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Moxy Richmond Downtown

Lobby
Lobby
Exterior
Lobby
Bar (on property)
Located in Downtown Richmond's heart, Moxy Richmond Downtown welcomes travelers with a lobby fireplace and nearby coffee and tea service. The hotel features a bar for unwinding and a 24-hour gym for workouts, while the staff consistently earns praise for their helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Parking available
  • Pet-friendly
  • 24/7 front desk
The current price is AU$240
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room

Desk, laptop workspace, blackout curtains, free WiFi

Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 14 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Desk, laptop workspace, blackout curtains, free WiFi

Loft

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

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About the area

Map
501 EAST FRANKLIN STREET, Richmond, VA, 23219

What's nearby

  • Broad Street - 2 min walk - 0.2 km
  • The National - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 6 min walk - 0.6 km
  • Virginia Commonwealth University - 8 min walk - 0.7 km
  • Altria Theater - 16 min walk - 1.3 km

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 14 min drive

Restaurants

  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Secret Sandwich Society - ‬1 min walk
  • ‪1885 Restaurant - ‬3 min walk
  • ‪Pop's Market on Grace - ‬2 min walk

About this property

Moxy Richmond Downtown

Family-friendly hotel near Broad Street
Located close to The National and Greater Richmond Convention Center, Moxy Richmond Downtown provides a fireplace in reception, a bar and a 24-hour gym. Guests can connect to free in-room WiFi.
Other perks include:
  • Valet parking (surcharge), express check-out and express check-in
  • A TV in reception, smoke-free property and a 24-hour front desk
  • Coffee/tea in reception, a lift and games
  • Guest reviews give top marks for the helpful staff and location
Room features
All 100 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch LCD TVs with Netflix, Hulu and streaming services
  • Premium channels, heating and daily housekeeping

Similar properties

Exterior

Omni Richmond Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,222 reviews
The price is AU$269
includes taxes & fees
23 Nov - 24 Nov
Omni Richmond Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

Is Moxy Richmond Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Moxy Richmond Downtown?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on 16 Nov 2025 start from AU$240.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Moxy Richmond Downtown?

Valet parking is available for USD 40 per day.

What time is check-in at Moxy Richmond Downtown?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Moxy Richmond Downtown?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Moxy Richmond Downtown located?

This family-friendly Richmond hotel is located near the airport, within a 10-minute walk of Broad Street, Greater Richmond Convention Center and The National. Virginia Commonwealth University and Allianz Amphitheater at Riverfront are also within 15 minutes. Richmond Main Street Station is 14 minutes by foot.

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Reviews

Moxy Richmond Downtown Reviews

8.8

Excellent

9.4

Cleanliness

8.4

Amenities

9.2

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 264 out of 399 reviews
Rating 8 - Good. 67 out of 399 reviews
Rating 6 - Okay. 28 out of 399 reviews
Rating 4 - Poor. 18 out of 399 reviews
Rating 2 - Terrible. 22 out of 399 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was great, area was convenient, couldn’t recommend this place more
Stayed 2 nights in Oct 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible at this location, I love the Moxy.
Stayed 2 nights in Oct 2025

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m pleasantly surprised by this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a concert at the National.
Stayed 1 night in Jul 2025

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though my room was small it was very well appointed and convenient. The decor of the Moxy is fun and interesting.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
I absolutely loved the Moxy and hope to stay here again. The bed was incredibly comfortable, great blackout curtains, wonderful air conditioning (that didn’t wake me up), great location. And the staff were so pleasant, especially Mella and Trinity at the front desk.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Tsion

Liked: Cleanliness, amenities
Amazing location
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The Moxie is a really fun and quirky place to stay. It’s nice to stay at a hotel that’s a bit different from the average experience. From the artwork that you can tear off and take home to the storage lockers at the end of the halls with grab and go items And just the overall decor and ambience of the place. The staff was really friendly and even gave me two free drink tickets when I arrived. If you had young children, the layout of the room with the lofted beds would be excellent. The artwork is a tad bit on the adult side, but hey… city parking, so if you’re lucky, you can find a place on the street or there is a parking garage next-door, but be sure to go on the monthly not the weekly side.
Stayed 1 night in Oct 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in a boutique hotel. I enjoyed the atmosphere and will stay there again.
Stayed 1 night in May 2025

8/10 Good

Haeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little loud around the restaurant but beautiful and safe. Good location.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel, super nice staff, all in all a nice stay. Would stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun property. The moment we walked in the staff was incredible (shout out to Mellow!!). They welcomed us with free drinks. The space has a games and different spaces to kick back and hang with your friends or find a quiet corner. We stayed in the double queen room and the bed set up was so fun and created so much space. We will be back. Traveled July 2025 with two dogs and toddler.
Connect Four
Hello?
Double Queen room was a hit
Stayed 1 night in Jun 2025

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant and if I were to stay in Richmond again, I would definitely book here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the coolest, most inclusive hotels I have ever stayed at. The staff was welcoming and accommodating, and I loved that I could get a room with no windows (to sleep in easily). We will definitely be using Moxy again for our Richmond trips!
Stayed 1 night in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Rooms very clean. Only downside was no microwave or mini fridge in the room
Stayed 2 nights in Mar 2025

8/10 Good

Tyree

Liked: Cleanliness, staff & service, property conditions & facilities
I hate the parking situation at the hotel. However the bartenders were great. The room was clean.
Stayed 2 nights in May 2025

10/10 Excellent

selena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great fun.

Great staff. Fun decor.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Amenities, property conditions & facilities
Staff were very nice, helpful, and cheerful.
Stayed 1 night in Aug 2024

10/10 Excellent

Ellena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had so much fun during our stay. The staff were amazing and made the stay so much fun! 100000 percent recommend!
Stayed 2 nights in Sep 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing, the vibe was amazing, the people were amazing. I would highly recommend that place again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Great
Stayed 1 night in Jan 2025

4/10 Poor

Damian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Check in and parking was horrific!
Stayed 3 nights in Jan 2025