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"I loved my experience at this hotel. The on-site parking was spacious and easy. The staff were wonderful, and the rooms were clean and comfortable."

"I stayed here for one night with my family after our flight was cancelled leaving out of Ponta Delgada. It was a last minute choice and this property was beautiful. I believe it’s new , everything was spotless, food at the restaurant was delicious, would definitely stay again. "

" C"

"I was initially unsure about the hotel location (in front of the marina, with a casino adjacent to it) based on pictures alone. However, I must say that the hotel was great, location was excellent, it has an amazing rooftop bar and houses one of the best restaurant in the entire island. Truly great. "

"I thoroughly enjoyed my stay. The staff were so friendly and kind. As a solo traveler they looked out for me. The room was spacious and great Bay view. I would definitely come back. "

"Very friendly and attentive staff. One of the biggest and tastiest breakfast buffets I’ve seen *anywhere*. Only a five minute walk from the caldeiras. This is an excellent place to base yourself for explore the eastern half of the island."

"Great Costumer service!"

"The only issue was with the lack of a wake up call on my first day when I had a morning tour planned. Neither of the two I requested went through. However, I am in a Portuguese speaking country and was not equipped to request a wake-up call in that language. The one staff member was not able to understand me, so I noted the next time I asked for a call, she wrote an hour later down- when I noted it, and wrote the correct time, she had another staff member aid me and we were able to communicate effectively and she addressed my concerns and called the tour company to assure I would be picked up. Breakfast was filling and worth it!"

"We loved the access to the pools and garden at night. The food and drinks at the garden restaurant were amazing too. "