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"Room decor very tired"

"Generally a great location in Ealing, but this is a tatty low quality hotel. Scruffy rooms stains on carpets, and generally after the reception the bedrooms are not great."

"wasn't enough towels in room and cups for a 4 person room, 1 towel and 1 cup but the lady brought us the necessary amount of both, other than that it was a good stay."

"The hotel and room was very good until we went to eat at the restaurant. Food was really poor. Steak was as tough as it could be and not tasting too nice either with a token lettuce leaf which was comical . Chicken was over dry and like paper to be honest. Food was simply overpriced and poor in quality. "

"Staff was good"

"The bedroom floor hadn’t been hoovered and was very dirty, I checked in really late after a cancelled flight so just ignored it. The bathroom also had no moisturiser in the container which was annoying. Otherwise it’s a great hotel. The staff at check in and check out were friendly and attentive. The breakfast was fantastic. A great selection for vegans and also if you need gluten free. I’ve stayed before and would stay again. "

"The breakfast was fresh and replenished. The spa was wonderful.. "

"Ok nothing great"

"Parking was good. I didn't use any other facilities. Room was clean. "