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"It is amazing hotel and the staff and breakfast were excellent. The shuttle service between the airport and the hotel was right on time and helped with all our luggage and needs. Only issues we had was the TV was grainy and not so many channels. Also the toilet is seperated from the shower, so its a little awkward for us. The gym equipment didnt work as well. They had two treadmills, one didnt work at all, and the other worked but stopped abruptly while was I walking."

"Not too great"

"I booked 3 rooms and 1 room is pretty small so I upgraded one. The door knobs are so hard to open, these are important to the tourists. There’s cockroaches in one room. The piano needs to be tuned up. The food selections are not that long but half of the list is not available especially the local food selections. These should be fully stocked than the international food. "

"Enjoyed our stay. Convenient location. Close to shopping and restaurants. Good breakfast."

"Spacious room, though oddly shaped. It's beside a river or creek, so if it's warm or sunny, you can smell it (and it's not pleasant at all) when you open your window or go outside. Given the amenities and condition of the facilities, it seems a bit pricey for what you'd get. I'd still be okay to stay here again if needed but I think I could find another hotel with better value around the area."

"I love the breakfast! Friendly staff."

"Beautiful hotel rooms are clean and staff ate outstanding. Only comment I have because of the old hotel building you can smell the old musty smell "

"Amazing view of Mayon Volcano "

" Very convenient, staffs are friendly and helpful"