Rancho Del Oro Hotels, Desert Hot Springs

"Clean room, attentive staff, pool/pool area great place to relax"

"The pools and pool area were wonderful. Good restaurant with reasonable prices."

"Large room, balcony, and pools. Great for families. Onsite restaurant was terrible."

"Needs a refresh but otherwise great"

"Missing some of the positive experiences from most hotels. Cleaning was adequate. Had to request linens to accommodate all guests. A piece of tissue paper was on the floor outside of our room during the entire. Even though housekeeping was up and dow the hallway."

"My family and I stayed in the traditional 2 queen bed room. The staff (front desk, housing keeping and those in golf carts) is quite helpful and very professional. Space near room entrance looked messy. It could’ve been covered well or kept neatly. Bathroom & shower fittings were loose and shaky. It was quite a challenge to lock sliding door in bathroom. Room is not bright and shiny as compared with rooms in other hotels. They’ve a wonderful pool. Lazy river is excellent. Omni is a wonderful resort with many cool features except for the hotel room. Overall it is not a great value for the money per my experience. I hope the hotel management and staff fix the above issues. My family and I are looking forward to stay at Omni during our next visit to Palm Springs! "

"Great stay at the Westin! The staff were great! The property grounds were nice. Plenty to do. Pool and bar were fantastic. Room was spacious, comfortable and clean."

"Quick stay. Did not use pool or bar. Was a quick work trip. Room was nice, clean and spacious. Staff were very polite."

"I rated this hotel "mid." Biggest perk: Location! Cleanliness- fine, Staff- fine. However, I think the two biggest concerns was we had a leaky toliet and contacted the front desk. Someone came right away to look at it and said they would fix the issue the next day when we were out of the room. If they fixed it, there was no communication. The towel used to soak up water was still on the floor. Toliet did still leak the next night, but we were leaving early the next day. Otherwise, the other concern was that hours after a pool party on Saturday, it seemed the pool area and deck were still really filthy. I understand things take awhile to clean, but if the party ended at 4 pm and we're at the pool at 7 pm, I thought it would look much better. I didn't even want to use the pool"