Triple Room, Kitchen | Garden view
Check availability

Reviews of ArtPlaza

3 out of 5
ArtPlaza
Avenida 9 de Oocubre y Calle, Jeronimo Carrion, La Mariscal, Quito, Pichincha

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 95 reviews" "
Rating 8 - Good. 22 out of 95 reviews" "
Rating 6 - Okay. 7 out of 95 reviews" "
Rating 4 - Poor. 4 out of 95 reviews" "
Rating 2 - Terrible. 1 out of 95 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomentado ! La atencion espectacular , La limpieza de primera si visitan La Ciudad de Quito No dejen de alojarce en este Hotel muy recomentado.
Stayed 1 night in Apr 2024

6/10 Okay

Maegen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from HOTEL ARTPLAZA on 18 Mar 2024
Gracias por escoger el hotel artplaza para su estadia, fue un placer atenderle

10/10 Excellent

Darin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Great little spot in La Mariscal! The staff were great, comfortable beds, good breakfast, nice lounge area. Most articles you read about Plaza Foch and La Mariscal are outdated. Covid took a toll on local business and it isn’t nearly as busy of an area as it once was. I highly recommend this place to stay!
Stayed 3 nights in Dec 2023
Response from hotel artplaza on 23 Feb 2024
Gracias por escoger el hotel artplaza para su estadia, fue un placer atenderle

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay at Art Plaza in Quito. It was my first time in Ecuador and Jimmy at the from desk made my trip a wonderful experience. He is so kind and helpful!!! Jimmy gave me so many tips to explore Quito and at the end of the day he will always ask how my day went. He is so adorable. Mary and Carolina very attentive in anything I may need as well. I highly recommend Art Plaza to stay in Quito. It’s centrally located and walking distance to some nice places.
Stayed 5 nights in Oct 2023
Response from Hotel Artplaza on 11 Nov 2023
THANK YOU SO MUCH

2/10 Terrible

Hugo Federico Chong

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

4/10 Poor

Andrew

Liked: Staff & service
Stayed 6 nights in Jun 2023
Response from Hotel Artplaza on 10 July 2023
Dear Andrew Greetings, I would like to know if something happened with your stay since you gave us a very low score, we are attentive to your information, thank you

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
The hotel had a good breakfast for $5 and Jimmy is awesome. The room was small and had a kitchenette that didn't work. No table or chairs except outside in the courtyard which was nice but cold at night. There was a skylight in the room and the curtains didn't block the light well, so it started getting bright at 6am. There are dogs running around everywhere so you hear them barking at night along with any trucks or motorcycles. The sound insulation was not good. No climate control in the room so it can get chilly. Everyone told me not to go outside after dark unless you take a taxi as the area is not safe. I would probably choose a different hotel if I were to come back to Quito.
Stayed 2 nights in Jun 2023
Response from Hotel Artplaza on 3 July 2023
Gracias por escoger el Hotel Artplaza, fue un gusto atenderles

4/10 Poor

Anne

Stayed 2 nights in Jun 2023
Response from Hotel Artplaza on 24 July 2023
GRACIAS POR HOSPEDARSE CON NOSOTROS

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the outdoor area and restaurant upstairs, it was a great place to relax!
Stayed 1 night in Jun 2023
Response from Hotel Artplaza on 27 June 2023
Thank you for choosing Hotel Artplaza for your stay, it was a pleasure for us to serve you

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great, quiet location. 30-45 minute walk to the Basílica and central plaza. The staff was excellent and attentive and the included breakfast is delicious. Overall a great place for a couple nights in Quito.
Stayed 2 nights in Jun 2023
Response from Artplaza hotel boutique on 16 June 2023
Thank you very much for staing in the hotel art plaza

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and comfortable, staff friendly and location convenient, I enjoyed the staying
Stayed 2 nights in May 2023
Response from Hotel Artplaza on 11 Nov 2023
THANK YOU SO MUCH

10/10 Excellent

Kate, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so incredibly kind and helpful, and the hotel itself was adorable!
Stayed 6 nights in May 2023
Response from Hotel Artplaza on 14 May 2023
Thank you for choosing the artplaza hotel, for us it was a real pleasure to have you and serve you, we hope to return one day.

8/10 Good

Molly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and helpful, and the room had good amenities. There were lovely seating areas on the terrace and in the restaurant. Unfortunately we did not feel safe leaving the hotel at night due to the surrounding area, however during the day the hotel is close to the main high street and local parks which are good to check out.
Stayed 1 night in May 2023
Response from Hotel Artplaza on 14 May 2023
Thank you for choosing the artplaza hotel, for us it was a real pleasure to have you and serve you, we hope to return one day.

10/10 Excellent

Mark

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff was extremely friendly and assisted us with everything. I would definitely stay here again.
Stayed 3 nights in May 2023
Response from Hotel Artplaza on 14 May 2023
Thank you for choosing the artplaza hotel, for us it was a real pleasure to have you and serve you, we hope to return one day.

8/10 Good

Oswald A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Good hotel for a night or two, friendly staff, clean room, fairly new bathroom with good hot water, good breakfast and good location.
Stayed 1 night in Apr 2023
Response from Hotel Artplaza on 29 Apr 2023
Thank you very much for staying at the artplaza hotel it was a pleasure serving you

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel with amazing little terraces
This is great little hotel, it's clean, not perfect but not enough to keep me away. Amazing little terraces, really feels like home. The staff was super friendly and helpful. it's in the happening area of Quito close to the bars, cafes and restaurants. It's also really not far to the historical center. The wifi si decent i had a video conference with client in China without too many issues.
Stayed 2 nights in Apr 2023
Response from Hotel Artplaza on 29 Apr 2023
Thank you very much for staying at the artplaza hotel it was a pleasure serving you

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the colorful and quirky decor. The staff was very freindly , helpful and kind. We recommend this to anyone looking for a resonably priced place to stay.
Stayed 2 nights in Mar 2023
Response from Hotel Artplaza on 29 Apr 2023
Thank you very much for staying at the artplaza hotel it was a pleasure serving you

8/10 Good

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Hotel Artplaza on 29 Apr 2023
Thank you very much for staying at the artplaza hotel it was a pleasure serving you

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, a great breakfast and friendly staff!
We thoroughly enjoyed our stay at the ArtPlaza. All the staff were super friendly and helpful, especially Carolina and Jimmy. The hotel's terrace was a great place to relax in the heart of the city. We loved our room, including the shower. Breakfasts were quite generous and kept us going until lunchtime. I really appreciated the fresh fruit and juices. Thank you for a great stay! ¡Deciremos a nuestros amigos sobre su hotel y muchas gracias!
Stayed 5 nights in Feb 2023
Response from Hotel Artplaza on 23 Apr 2023
Thank you for choosing the artplaza hotel for your stay, for us it was a real pleasure serving you.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several cozy commuity spaces, (reading areas, and balconies). Staff was very personable and helpful. Hot water, very quite, great bed, good room size and lovely breakfast on the terrace. Note: all of Quito is going through a rough time post pandemic and crime is on the upswing. Do not walk the streets at night and take a cheap taxi everywhere.
Stayed 2 nights in Feb 2023

10/10 Excellent

Bronwyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and a lovely wee haven in Quito. Great breakfast. Highly recommended. Only negative is the single serve shampoo provided which is not environmentally friendly.
Response from Hotel Artplaza on 18 Dec 2022
Thank you for staying at the artplaza hotel, it was a pleasure serving you

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2022

6/10 Okay

Sithandazile

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pretty good hotel and area for the price. The staff are amazing and helpful. The room was clean. However the bathroom we had needed some work. Overall would recommend for budget travel.
Stayed 4 nights in Oct 2022
Response from Artplaza hotel boutique on 14 Nov 2022
GRACIAS POR HOSPEDARSE EN EL HOTEL ART PLAZA FUE UN GUSTO ATENDERLE

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small therefore more personal.
Stayed 1 night in Oct 2022
Response from Artplaza hotel boutique on 7 Oct 2022
Gracias por escojer el hotel artplaza para su alojamiento. fue un gusto atenderle

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. Cosy rooms. They only have a few room, meaning a more personal experience.
Stayed 3 nights in Sep 2022
Response from Artplaza hotel boutique on 25 Sept 2022
Gracias por escojer el hotel artplaza para su estancia, fue un placer atenderle

6/10 Okay

Kimberly

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Visiting Quito
Staff was very nice and breakfast was good. Other than that the room was basic and not in the best condition. Neighborhood was not save after 7-8pm. If we had known that we would not have stayed here.
Stayed 3 nights in Sep 2022
Response from Artplaza hotel boutique on 19 Sept 2022
Gracias, por escoger el hotel Art plaza fue un gusto atenderles

10/10 Excellent

Christanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a cute hotel with kind staff!
Stayed 5 nights in Sep 2022
Response from Artplaza hotel boutique on 19 Sept 2022
Gracias por escoger el hotel art plaza fue un gusto atenderles

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Artplaza hotel boutique on 11 Aug 2022
Gracias por su puntuacion fue un placer atenderle

10/10 Excellent

Oswald A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Good stay, friendly staff, clean room, clean bathroom, good location.
Stayed 1 night in May 2022
Response from Hotel Artplaza on 11 June 2022
Thank you for choosing the art plaza hotel for your stay, for us it was a pleasure to serve you

10/10 Excellent

Oswald A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional
Good stay, comfortable bed, good size bathroom with all the amenities ( including good hot water ), good housekeeping, friendly staff, near city center.
Stayed 1 night in May 2022
Response from Hotel Artplaza on 3 May 2022
Good afternoon gentleman, thank you very much for choosing the Art Plaza hotel, for us it was a real pleasure to serve you. hopefully see you again sometime

8/10 Good

Oswald A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good hotel, close to city center / Down town, clean room, friendly staff, safe neighborhood, good breakfast ( included ), and a good stay overall.
Stayed 1 night in Apr 2022
Response from Artplaza hotel boutique on 6 May 2022
Thank you for staying at the artplaza hotel. We hope to see you again one day.

10/10 Excellent

Husain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice interiors, helpful staff, value for money
Stayed 2 nights in Apr 2022
Response from Artplaza hotel boutique on 6 May 2022
Thank you for staying at the artplaza hotel. We hope to see you again one day.

10/10 Excellent

Kenneth Oconnell, Fairhaven

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid 9/10 - customer service was friendly, breakfast was delicious, wifi was great. Balcony and view exceptional. We stayed there two nights, before and after climbing Cotapaxi. Just tremendous folks and so friendly and brilliant. Don’t hesitate to book, clean, spotless rooms!
Stayed 1 night in Apr 2022
Response from Artplaza hotel boutique on 15 Apr 2022
Thank you for choosing the artplaza hotel, it was a real pleasure to serve you

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for a night but would have liked to stay longer it was an artsy and unique boutique hotel and the staff were super friendly and helpful.
Stayed 1 night in Mar 2022
Response from Artplaza hotel boutique on 27 Mar 2022
thank you for choosing us, it was a pleasure to serve you

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Welcoming
Very welcoming. My taxi driver was waiting for me…Thank You. A very nice place to relax and they were very helpful with all the last minute covid changes for travel. Great location and I will be back.
Stayed 5 nights in Dec 2021

10/10 Excellent

Kirstin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at ArtPlaza! In fact, we wished that we had stayed here for longer. The staff was incredibly welcoming, friendly, and helpful throughout our stay. The location was great. The rooms were lovely. We highly recommend ArtPlaza!
Stayed 1 night in Nov 2021

10/10 Excellent

Raymon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel at a convenient location
Great location, within walking distance to restaurants and bars in La Mariscal. The hotel itself is rather quaint and has a lot of character. I particularly enjoyed the terrace, which was great for hanging out early in the morning before heading out or in the evening when I wanted to relax. They also have an in-house restaurant/bar, which works well for when you don't feel like going out for a bite or a drink. Since it's an older building, sometimes things don't quite work as they intended. But that said, the owner/staff is very quick to address any issues you may have. The owner is very hands-on and attentive, and as a guest, you will feel catered to. Definitely recommended for visitors to Quito, especially if you're looking to stay around La Mariscal.
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was safe, clean and fantastic! Would stay here again, easily!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ArtPlaza is well taken care of by the owner, who has daily, hands-on involvement with your stay and is responsive to any needs. The property is very unique as it has been owned by the owner's family for now four generations. It has very enjoyable feel to it. The owner offered me the two-bed room as pictured (that I paid for) or another at the same price which had less of a a kitchen but was more recently renovated (it seems). I chose the latter. There was staff on site from early morning to nighttime to cook a delicious meal if needed. I had 3-4 breakfasts and 2 dinners. Very tasty. My only concern was that my room was connected to the restaurant and I like to be asleep at 10pm while traveling, but this was not an issue as all was quiet by 10pm. Everything was great at ArtPlaza and, when and if I bring my family to Quito, I will likely stay there again!
Stayed 4 nights in Apr 2021

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service - made the trip in a lot easier
Best service, very nice patios.
Stayed 1 night in Apr 2021

10/10 Excellent

Yuval

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Zhongnan, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind, helpful and thoughtful staff and owner, very cozy place to stay. Recommended for family budget trip.
Stayed 7 nights in Mar 2020

8/10 Good

France, Gatineau

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and amenities. Although this is a quiet area near the action, I recommend you bring earplugs to sleep at night - there was construction nearby in the middle of the night and Quito has dog barking concerts at night. The earplugs should be part of any traveller kit in Ecuador anyway :). Thanks for a great stay.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very friendly staff, the included breakfast was good, location near plaza Foch
Stayed 3 nights in Feb 2020

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything.
Position is perfect, the people are happy and helpful. Very clean and has an at home feel to it. Has hot showers and comfortable beds. Overall a very nice place to stay.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and helpful. Delicious breakfasts. Great location.
Stayed 7 nights in Dec 2019
Response from Art Plaza on 25 Jan 2020
dear Guest thank you for choose Artplaza for your stay , we will always do our best to make your stay at Artplaza and in Quito a great time , best regards

8/10 Good

Nathanael

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really really liked the environment they offer: the upper level terrace is a beautiful place to sit and read, the kitchen and staff (which is also the bar in the evening) is comfortable and a great place to be ... a LOT of natural light. The room was comfortable, nothing exceptional, but it is an older building which they have made work well. Hot water shower, extra blankets if needed ( I did), very very helpful staff ... they went above the average to be helpful when I needed something. I would stay there regularly when I wanted to be in Mariscal area.
Stayed 2 nights in Dec 2019
Response from Miguel Angel on 18 Dec 2019
dear Guest thank you for choose Artplaza for your stay , we will always do our best to make your stay at Artplaza and in Quito a great time , best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Quito
We loved our stay at Art Plaza! The hotel reception is manned 24/7, the door is locked so it is very secure. The bed was comfortable and the bathroom was a great size with hot and cold water. There is a small restaurant that wasn’t fully stocked but perfect to come back late from a trip and be able to grab a pizza and wine. All the staff were very helpful, overall it was a fantastic stay. 40 minute walk to the old town but very close to La Marical bars and restaurants.
Stayed 3 nights in Dec 2019
Response from Miguel Angel on 18 Dec 2019
Dear Guest , thank you so much for choose as , we are always improving to bring our guests the best service and help in everything, best regards