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Reviews of Andino

3 out of 5
Andino
Leonidas Plaza N24-395, Luis Cordero, Quito, Pichincha

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 115 reviews" "
Rating 8 - Good. 49 out of 115 reviews" "
Rating 6 - Okay. 7 out of 115 reviews" "
Rating 4 - Poor. 4 out of 115 reviews" "
Rating 2 - Terrible. 4 out of 115 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Irving

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the staff overcharged me, I recommend not to pay cash if they ask you to do so.
Stayed 2 nights in Jun 2022
Response from Negro on 15 June 2022
Sr Irvin Buen día El valor a cobrar por la persona adicional se le comentó antes de su check in y también se le informo que los desayunos se le servía fuera de horario sin cargo adicional. Saludos cordiales

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
highly recommended !!! good value for money ! safe secure and comfortable to stay
Stayed 1 night in Dec 2019
Response from Miguel Angel Perez on 21 Jan 2020
Thank you very much, for permit us be part of your good Experience. Uor best wishes

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid choice for a budget hotel in central Quito
Stayed 6 nights in Oct 2019
Response from Miguel Angel Perez on 23 Oct 2019
Un abrazo fuerte don Joseph, saludos a su novia. espero nos veamos pronto, ya que las complicaciones y protestas en el pais ya terminaron y todo regreso a la normalidad.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Miguel Angel Perez on 11 Oct 2019
James, amigo. Mil gracias por compartir con nosotros un poco de tu aventura. Siempre a la orden Miguel Angel Perez

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and respectful. I really enjoyed my stay.
Stayed 7 nights in Aug 2019
Response from Miguel Angel on 13 Sept 2019
Thank you for permit us be part of your great time in Quito. Was a pleasure. Miguel Angel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from Miguel Angel on 3 May 2019
Mil gracias por su ayuda y comentarios. Estamos a la orden y los esperamos pronto Miguel Angel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were really nice and accommodating to our needs
Stayed 3 nights in Jan 2019
Response from Miguel Angel on 9 Jan 2019
Mr Guy, was a pleasure to know you. Have a great time in Ecuador. Our best wishes...!!!

8/10 Good

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing, our only complaint was that the room next to us was very very loud we complained to the only staff member there at night but nothing was done. The next morning the manager was very apoligetic
Stayed 2 nights in Dec 2018
Response from Miguel Angel on 1 Jan 2019
I am sorry for this inconvenient, at the moment we are working to do your time with us, unique and different. I hope to see you again and prove yourself. Our best wishes and happy new year Miguel Angel.

10/10 Excellent

Juan

The staff cares about you.
Stayed 3 nights in Nov 2018
Response from Miguel Angel on 4 Dec 2018
Juan, thank you so much, Realy, is a pleasure. Regards Miguel 00593996754146

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Miguel Angel Pérez on 19 Sept 2018
Thanks so much for your help. My best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2018
Response from Miguel Angel on 18 Sept 2018
Good morning Everu body Thanks alot for your feel and help

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Miguel on 5 Jan 2018
It is a pleasure I hope to see you as soon as possible God bless you

10/10 Excellent

Claude Morcos, South Africa

Liked: Cleanliness, staff & service, room comfort
Your Home away from Home
If you want to feel like you're coming to your home away from home, this is the place for you. My name is Claude - from South Africa. I visited Quito and Hostal Andino earlier this year. I was welcomed by the owners, Miguel and his wife - truly amazing, caring people. My intention was never to spend too much time at the hostel. A bed and shower were all I hoped for. What I got was a clean and comfortable experience. Just the basics; but at its cost - amazing. Walking distance from a growing tourism area nearby, restaurants, and shops - it's a great place to stay. Ultimately the owners are what sold me. If I ever went back to Quito, I wouldn't hesitate to return here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and quiet guesthouse in mariscal
Very friendly staff in and quiet neighborhood just steps from the popular (But noisy) Mariscal area. Clean and comfortable. Owners definitely take pride in their guesthouse. Even the daughter helps with the keys for the guests.

2/10 Terrible

John, Sabrina, Ontario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic accommodation
Bathroom neads upgrade. No hot water in bathroom vanity, but otherwise clean, just a very old hotel. Service very good, friendly helpful people, but I just could not get around cold water to shave.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

natalie

Liked: Cleanliness, staff & service
A First Rate Budget Hotel
This is a budget hotel, but excellent for what it is. Rooms were adequate and clean, the common spaces were also the same. We used this as a base for day trips around Quito and it was fine for that purpose. Wifi service was iffy, but we found this to be true all over Ecuador, other than at Reina Isabel in Quito which is a first rate hotel. And definitely the service is great, Miguel put us in touch with a fine tour group for a trip to Quilotoa and Mindo cloud forest, and took care of any needs or concerns we had.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Owner and staff were excellent hosts!! Very friendly and helpful. Hotel is 6 blocks from the La Mariscal Plaza where there many bars and clubs to go to. Rooms do not have a/c but with the cool nights in Quito during our stay (Nov) you did not need it.

6/10 Okay

Arieh, Kiriat ata Israel

Liked: Cleanliness
Disliked: Staff & service, room comfort
Good location,not more.cold room with no any heat
A very simple cold room.good location.that's all

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, good value.
Nice hotel, a little hard to find but worth the effort. Staff exceptionally helpful and friendly. Great breakfast, clean rooms and good Wi-Fi. Close to the Mariscal Foch with lots of restaurants and shops, walking distance to the local artist market. Can catch the QuitoTour bus at the Mariscal Foch for a three hour tour of Quito.

4/10 Poor

Tuan, Buffalo, NY

Disliked: Cleanliness, property conditions & facilities, room comfort
Great potential, but requires better room set up
The front desk staff was very friendly and helpful. The room is not up to standard. There is no hot water in the sink. The beds are uncomfortable. Too many beds in the room, no space to move inside the room

8/10 Good

Henry, Victoria, BC

Liked: Cleanliness, staff & service, room comfort
general
Older building, so don't expect modern conveniences. But for the price was excellent value. Very good location. If you like walking, about 1/2 hour to historic centre, same to the big modern mall, and minutes to the entertainment district.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

petie, florida

Liked: Staff & service
Safe, friendly hostel-like hotel
Andino is run by Miguel and his family, including two cute little girls. Miguel speaks some English, but everyone there is willing to help you with your español and figure out what you need. No one enters the place without being buzzed in, so it is super safe. I felt comfortable leaving my iPad in the room when we left for a quick trip to Guayaquil and Cuenca. The only complaint I have is the hot water is not available at all times. Cold showers, yuk! This is why I rate comfort a 3 instead of 4. But for the price, you can't do better!

8/10 Good

Darlene, Vernon BC Canada

Liked: Cleanliness, staff & service, room comfort
Great option for Quito
I stayed at the Andino two times for a total of 7 days in 2 different rooms. The Hotel is conveniently located within 2 blocks of Ave 6 de Diciembre and 12 De Octubre for bus travel and the rates are very reasonable. The owner and staff are extremely welcoming and friendly. The building is old but quite well maintained. As a matter of fact they were having the tile in the common/breakfast area replaced while I was there. I found the creaking in the old original wood floors quaint rather than bothersome. The complimentary breakfast was delicious and varied daily. My rooms were small as I had a single but completely adequate with private bath.

8/10 Good

Calvin, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Little Hotel with Helpful Staff
The hotel, away from the center, was operated by a very attentive staff who were thoroughly helpful and cooperative.

4/10 Poor

Samuel J., Lancaster, Pa.

Liked: Staff & service
A one nighter!!
We only stayed one night then cancelled.

10/10 Excellent

Cynthia, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hosts
The hosts of the hotel make the stay fantastic. Basic hotel for the price, including a very satisfying and accommodating breakfast. We returned to this hotel every time we passed through Quito on our 2 week vacation (3 separate times). Short walk to Mariscal. Highly recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This staff deserves a raise!
Andino is very clean and comfortable, and everyone that works there is so welcoming and kind, it really made for a great experience. Whether you need help calling a taxi, finding a bank, would like to find different sights to see, directions, you name it, every single person that works there is more than accommodating and always happy to do so. They always made sure I was comfortable, asked if I needed help and really seemed as if they wanted to make sure I felt safe and had a good time. I cannot recommend a safer, happier, more wonderful place to stay in Quito at this cost for sure. A lot of the reviews I looked at before picking Andino stated that hot water and private bathrooms are hard to come by in Quito, but Andino had both and you'll be thankful to have both.

4/10 Poor

Howard Grossman, Ecuador

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel needs improvement
Only accepts cash despite booked through Hotels.com. Quite noisy until 1am as the indoor courtyard is set up with all rooms surrounding it and no soundproofing. In my room. No hot water but just lukewarm. Would only recommend if the $16.00 price was the only factor

10/10 Excellent

Jessica and John, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good stay!
Great choice for a stay in Quito! Is in a quiet neighbourhood but the trolle stop is 2 blocks away with easy access to old town (25 cents a ride). Within walking distance to the Mariscal (lots of restaurants etc). Very secure. Staff is really nice and helpful. Rooms are a bit old but very comfortable with good hot water and clean. Breakfast was great (fruit, yogurt, granola, eggs, bread, coffee). Very good value

10/10 Excellent

Natalia, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even better than I expected
It's amazing what you get for this price: very friendly staff, clean rooms, hot (really hot!) water, fast Wi-Fi, very nice breakfast, nice location in a quiet place close to Radisson and Swiss Hotel :) I would definitely recommend this hotel! It's worth even more than it costs :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

CaptDave, Newport, Oregon

Liked: Cleanliness, staff & service
Good budget choice in Quito
This is a no frills but comfortable and inexpensive option if you need a place to stay for a night or two. My room was small but clean, as were the sheets and bathroom. No hot water in the bathroom sink, but available in the shower Miguel, who I believe is the owner or the manager, was extremely helpful with some travel arrangements and advice. He speaks English for the spanish-challenged.. I would stay here again - for the price it is a fine choice!

8/10 Good

Paul forrer, Boston Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifull
Friendly and Michel helpfull

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
good
overall good experience, would recommend other travelers

8/10 Good

Rosaria, NY

Liked: Cleanliness, staff & service
Very good location
Friendly, helpful, hard working staff at this great value hotel/residence in a convenient and central Quito neighborhood.

10/10 Excellent

brent, southern utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
feel like your are staying with your family
What a great experience. Everything is excellent, when you stay with this hotel. Wonderful people, etc.

10/10 Excellent

Brigitte, Ibach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to nightlife
Very nice and helpful staff. Close to public transportation.

10/10 Excellent

redcreekman, southern utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great owners
Excellent place to stay.

10/10 Excellent

Ashley, Chicago, IL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Neighborhood Gem
For the price and customer service, this place cannot be beat! The staff is beyond exceptional. The language barrier never deterred whoever was tending the front desk. They were patient and eager to please. After a day of mountain climbing, my room was spotless; with fresh towels and the shower had excellent water pressure. When I visit Quito again, I will definitely return to the Andino.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Cheap, Spartan, Great Staff
For a hotel that's only $30something per night, this is a great place. The rooms are very basic and what you would expect for a hotel of this price in Ecuador. The location is very close to all the bars and restaurants in the Mariscal. The staff is fantastic and goes out of their way to help arrange things like rental cars, cabs, info regarding local tourist activities, etc. They also have a free breakfast that's not bad. I would recommend this place to friends and family travelling to Quito.

10/10 Excellent

Ann, Seattle WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding breakfast, directions to places
Mr. Miguel was outstanding in several aspects. He provided complete breakfasts that differed each morning with eggs, various bread, juice, etc. He was kind and attentive, giving individual specifics for directions to easily visit places. Rooms were lovely, spacious, and clean. We will definitely return on a future trip to Quito and recommend this place to others.

10/10 Excellent

Melissa, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely bed and breakfast
The hotel was wonderful! The room was perfect, breakfast was fabulous, and the hotel staff was very helpful!

4/10 Poor

Joe, Sarasota, FL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
OK for very brief stay and Backpackers
No hot water in sink. Rooms clean and Miguel friendly and helpful, but rooms small and very basic. No hot tap water. OK basic,breakfast. Located in Mariscal - good for tourists, but some distance from city center. Convenient "Supermaxi" supermarket a few blocks away. Spend a few extra bucks and be comfortable.

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Magnificent staff, exceptional service - many thanks Miguel and his entire staff

10/10 Excellent

Marco`, Seattle, Washington

Liked: Cleanliness, staff & service
Nothing better for your money!!
Hotel Andino is perfectly located in the out squirts of La Mariscal, the bohemian district of Quito. It is walking distant to Plaza Foch, the center of the nightlife in Quito, ecovia (metro buses) and lots of stores, SuperMaxxi (Ecuador’s upscale Safeway, QFC, Winn Dixie or Kroger) among those. The owner, Miguel Angel, is a wonderful person, he was always available and answered all our questions in a friendly and thorough way, definitely he made our stay very pleasant. The room was very basic but good enough, our bed sheets were replaced every single day!! It had cable and a decent size bathroom. They served a complete breakfast for free with refills!! The same type at Denny’s would cost about $10. Although tipping in Ecuador is not mandatory, I tipped the waitress every single morning. I like the family environment in the dining room, all guests greeted everybody else. I’ll definitely stay at Hotel Andino on my next visit to Quito.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Mariscal, Great ownert
I have stayed at Andino quite a few times over the past several years, Miquel the owner is incredible, very helpful, speaks excellent English and knows the city exceptionally well. He will do just about anything to make your stay as comfortable as possible. It's 5 minutes walk to the Mariscal, but far enough away to be relaxing without the constant noise of the Mariscal. I'll be staying 4 nights over the next 2 weeks as I explore more of my new country.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to Mariscal district
Right next to Mariscal district, although away from its noise. Next to pricier hotels, although this one is reasonably priced. It is also located next to the trolly which can take you just about any place you want to go, including Old Town. I did have an initial problem with my TV, which was promised with the room and needed in my case, since I was a lone woman traveler and had to be in my room once it got dark. It took some complaining to get another room where the TV worked, but that was very likely because the manager (who was incredibly helpful) was not on duty that night. It was taken care of and I enjoyed my stay.