Queenstown House

4.0 star property
Bed & breakfast with free breakfast, near TSS Earnslaw Steamship

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Photo gallery for Queenstown House

Terrace/patio
Garden
Luxury Studio, Lake View | Living area
Two Bedroom Apartment | Living area
One Bedroom Apartment | Terrace/patio
Queenstown House, in the heart of Queenstown, offers an upscale retreat with genuine hospitality. Guests enjoy a full breakfast, relax on the terrace, or explore the garden. Stay connected with in-room WiFi and entertained with an arcade/game room and library.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 7 of 7 rooms

King/Twin Guest Rooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Fireplace
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

King/Twin Guest Rooms (Lakeview)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Fireplace
Heating
Free cots/infant beds
Fridge
Flat-screen TV
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Queen Guest Rooms

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Fireplace
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Guest Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Fireplace
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

Two Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Free cots/infant beds
  • 134 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Lake View Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Fireplace
Heating
Free cots/infant beds
Fridge
Flat-screen TV
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Luxury Studio, Lake View

Highlights

Individually furnished
Individually decorated
Fireplace
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
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About the area

Map
69 Hallenstein Street, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 7 min walk - 0.6 km
  • Queenstown Mall - 7 min walk - 0.6 km
  • Kiwi and Birdlife Park - 8 min walk - 0.7 km
  • TSS Earnslaw Steamship - 8 min walk - 0.7 km
  • Skyline Queenstown - 10 min walk - 0.9 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 9 min drive

Restaurants

  • ‪Cookie Time - ‬8 min walk
  • ‪“Life’s a Grind” Coffee - ‬6 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Speight's Ale House - ‬6 min walk

About this property

Queenstown House

Upscale bed & breakfast near TSS Earnslaw Steamship
Located close to Onsen Hot Pools, Queenstown House provides free full breakfast, a terrace and a garden. Free in-room WiFi is available to all guests, along with an arcade/games room and a library.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Express check-out, express check-in and luggage storage
  • Smoke-free property, a TV in reception and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as fireplaces and premium bedding, in addition to perks such as free WiFi and bathrobes.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 45-cm flat-screen TVs with Netflix, streaming services and premium channels
  • Fridges, travel cots and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Arcade/game room
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Travel cot

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 1945
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-cm flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Laundry detergent
  • Portable fan

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

House Queenstown
Queenstown House
Queenstown House B&B
Queenstown House Boutique Bed & Breakfast & Apartments
House Boutique Bed & Breakfast & Apartments
Queenstown House Boutique
Queenstown House Queenstown
Queenstown House Bed & breakfast
Queenstown House Bed & breakfast Queenstown
Queenstown House Boutique Bed Breakfast Apartments

Frequently asked questions

Is Queenstown House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Queenstown House?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Queenstown House?

Check-in begins at 2:00 PM.

What time is check-out at Queenstown House?

Checkout is at 10:00 AM.

Where is Queenstown House located?

Located in Queenstown City Centre, this bed & breakfast is 0.5 mi (0.9 km) from TSS Earnslaw Steamship, and within 9 mi (15 km) of Onsen Hot Pools and Coronet Peak Ski Area. The Remarkables Ski Area and Gibbston Valley Wines are also within 20 mi (32 km).

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Reviews

Queenstown House Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 196 out of 229 reviews
Rating 8 - Good. 26 out of 229 reviews
Rating 6 - Okay. 3 out of 229 reviews
Rating 4 - Poor. 2 out of 229 reviews
Rating 2 - Terrible. 2 out of 229 reviews

Reviews

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really GREAT, breakfast is also really good with choices
Stayed 4 nights in Oct 2025

10/10 Excellent

Gary Kathi Callie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay with wonderful hosts!
Stayed 3 nights in Jan 2025

10/10 Excellent

NAMI

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hosts. Wine tasting every night. Fantastic!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful accomodation, friendly and helpful staff. Great place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at Queenstown house. From the outstanding customer service, cleanliness, generous breakfast selection and peaceful atmosphere. I stayed in the admiral room and the bed was exceptionally comfortable and I had a nice view of the lake. Location is ideal- mins walk to-from town. While the walk from town back has a slight uphill walk, it’s manageable and well worth it for the convenience and peaceful atmosphere. A perfect spot for those looking for comfort and easy access to town without needing a car.
Stayed 5 nights in Apr 2025

10/10 Excellent

KARTHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room and the overall property looks new and very well maintained. The lake view from our room was breathtaking and we enjoyed sitting out in the patio enjoying the view. The staff was very friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service
A great place to stay with tremendous views and extremely friendly staff. The breakfast is awesome
Stayed 2 nights in Jan 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a beautiful view of the lake. The bed was very comfortable. I was able to do laundry which was a big plus. Breakfast was delicious and made to order. Would definitely recommend staying here.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the friendly and helpful staff providing us with directions for walking around, dinner reservations, phone calls and ordering a taxi. The evening wine and canapés were a nice touch.
Stayed 2 nights in Mar 2023

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a lovely time at Queenstown House. The place is clean and well decorated, has free parking, and is very close to the city centre. Breakfast was amazing (best omelet ever) and staff was super friendly and helpful. The place felt safe and it was quiet. The only improvement would be better heating in the bathroom, but everything was great, and I would recommend this place to anyone.
Stayed 6 nights in May 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely would recommend this property. Super friendly staff and management, nothing was too much trouble. Location was amazing with lovely outdoor deck area with stunning views of the mountains. Breakfast was to die for with a menu of choices for brekky. Will def be back.
Stayed 3 nights in Sep 2023

10/10 Excellent

Leisa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, included breakfast and a glass of wine in the evening. Super comfortable beds. Just needs a teaspoon included in the tea and coffee making facilities please
Stayed 5 nights in Sep 2022

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service
The admin staff (Maryanne) was immediately present and very warm and welcoming when my partner and I first entered the boutique BnB. The owners Paul and Sam were very friendly and helpful especially with our requests for our take-away breakfasts (healthy and tasty 😊) on the days that we planned our early morning tours. Thank you also for sharing general information, facilitating booking procedures and also for enabling our slightly late checkout during our last day at the property. The room was very tidy and bathroom clean with adequate toiletries. My choice room with the King-sized bed has an excellent panoramic view of the town area, lakeside and surrounding mountains. The breakfast was very tasty and it was tended by two charming staff namely Sylia (from Estonia) and Denisa (from Mexico). Thank you girls for enhancing our breakfast experience with your warmth, friendliness and very good service. I would like to record a special thanks to Maryanne (property administrator) for ensuring that all our tour booking and taxi reservations details were taken care of; especially for making my partner and I feel homely with your friendly conversation and lovely smile. Thanks once again to Paul, Sam, Maryanne, Sylia and Denisa for helping to ensure our stay in Queenstown to be both pleasing and memorable.
Stayed 6 nights in Jul 2023

10/10 Excellent

Martina

Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten ein tolles Frühstück und die Gastgeber waren unglaublich nett.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tannia

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and had everything we needed. Staff were wonderful, breakfast delicious. Highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The best b&b breakfast I have ever had!!! SO good. Really nice and clean room, fantastic location. We had a view of the lake and mountains right from our bed. Very convenient to downtown (bit of an uphill hike), but views were worth)
Stayed 3 nights in Oct 2025

10/10 Excellent

Anke

Liked: Cleanliness, amenities, property conditions & facilities
Wir wurden herzlich willkommen geheißen. Das Zimmer war sehr geräumig und alles sehr sauber.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give them a 12/5 I would!! Absolutely incredible place to stay. We arrived late a few minutes past when there from desk is open however the owner stayed to greet us and welcome us to Queenstown. They gave us a tour of the property and showed us our room. While we were chatting we told him we would be missing breakfast in the morning because we had a trip booked, so he left a beautiful packed breakfast for us outside our room!!! Our room was spacious , clean comfortable bed with amazing views overlooking Queenstown. The owner gave us a few dinner suggestions and a local bottle of New Zealand wine (that’s an Expedia perk!) Our room had a kitchenette with coffee, tea, hot chocolate and some local cookies , all were delicious! Our bathroom was nice and clean, featuring New Zealand toiletries and had bathrobes Our next morning we had breakfast there and it was incredible. When I come back to Queenstown this is the only place I want to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderfully handy location with beautiful views. Bathroom tiles need fixing, but still serviceable.
Stayed 3 nights in Sep 2025

10/10 Excellent

JIANMING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素敵なステーでした
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts are wonderful
Stayed 4 nights in Aug 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queenstown House was an amazing Bed and Breakfast. Great spot with beautiful views! The staff was amazing, friendly, very warm, and very welcoming. Everywhere was very walkable and accessible. Quiet from hustle and bustle from town but close enough to walk to town. My fiancé and I can’t wait to have our honeymoon there and bring our family to stay after some time to ourselves. I’ll recommend this lovely B&B to anyone and everyone!
My partner and I from the deck of our room. Gorgeous view!
Side view of the B&B
Our view from the deck of our room at night
Same as above.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place and the staff! So welcoming, so charming, such a completely great experience! Our room was lovely and spacious, and it was stocked with a few items in the fridge upon our arrival. The breakfast was my favorite, with a surprisingly deep menu for such a small B&B. The food was excellent. Would totally recommend this to others!
Stayed 3 nights in Jul 2025

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 4 nights in Apr 2025