AirportQueenstown (ZQN-Queenstown Intl.)12 min drive
Popular LocationBob's Peak14 min drive
Popular LocationSkyline Queenstown14 min drive
Choose dates to view prices
About this area
Queenstown
Mercure Queenstown Resort is located in Fernhill, a neighbourhood in Queenstown, and is in the suburbs and near the beach. Onsen Hot Pools and Coronet Peak Ski Area are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Bob's Peak. CaddyShack City Mini Golf and Kiwi and Birdlife Park are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling.
Mercure Queenstown Resort guests can head out to the slopes, sip drinks at the bar/lounge and enjoy an outdoor pool and a steam room.
Mercure Queenstown Resort offers 148 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. LED televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.
This Queenstown hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Awards and affiliations
Green/Sustainable Property This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
On-site parking includes off-street options
Ski shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 27 per person
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area
Restaurants on site
South Eatery Restaurant
Rises Restaurant
Things to do
Fitness centre
Outdoor pool
Private picnics
Private winery tours
Public winery tours
Sauna
Steam room
Family friendly
Free cots/infant beds
Laundry facilities
Mini-fridge
Outdoor pool
Pool gate
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance
Wedding services
Business services
24-hour business centre
Conference space (3272 square feet)
Meeting rooms - 3
Outdoors
BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per night.
Free cots are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: NZD 100 per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: NZD 27 per person (approximately)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
An in-room safe is available for an additional fee
Rollaway bed fee: NZD 40.0 per night
Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Mercure Queenstown
Mercure Queenstown Resort
Mercure Queenstown Queenstown
Mercure Resort Queenstown
Queenstown Mercure
Queenstown Mercure Resort
Mercure Hotel Queenstown
Mercure Resort Queenstown Hotel Queenstown
Mercure Queenstown Resort Hotel
Mercure Queenstown Resort Queenstown
Mercure Queenstown Resort Hotel Queenstown
Frequently asked questions
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.
As of 11 Aug 2022, prices found for a 1-night stay for 2 adults at on 4 Sept 2022 start from AU$227.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self-parking is free at this property.
Check-in is from 2 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Conveniently located near the ski slopes, this Fernhill hotel is in the mountains within 2 mi (3 km) of Lake Wakatipu, Kiwi and Birdlife Park and Skyline Gondola. Queenstown Gardens and Bob's Peak are also within 3 mi (5 km).
Yes, Mercure Queenstown Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Queenstown Resort cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.2
Very good
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The view was amazing and the bar, restaurant options were great. Breakfast buffet was delicious and the buttermilk chicken burger was the best!
Room was comfortable and perfect for us.