- Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position right on the lake. Very clean and staff very friendly. Would definitely stay again when we go again.
Stayed 5 nights in Feb 2020
Overview of Mercure Queenstown Resort
Photo gallery
Guest reviews
Very Good
1,361 reviews
Guests rated this property 4.2/5 for cleanliness.
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
Sainsbury Road, Queenstown
What's nearby
Steamer Wharf2 min drive
TSS Earnslaw Steamship9 min drive
Bob's Peak9 min drive
Queenstown (ZQN-Queenstown Intl.)20 min drive
Choose dates to view prices
Room, 2 Double Beds, Garden View
Photos of Room, 2 Double Beds, Garden View
Room, 2 Double Beds, Garden View
More detailsRoom amenities
- 25 sq m
- Sleeps 4
Superior Room, 1 King Bed, Lake View
Photos of Superior Room, 1 King Bed, Lake View
Superior Room, 1 King Bed, Lake View
More detailsRoom amenities
- 28 sq m
- Lake view
- Sleeps 3
Room, 1 King Bed, Garden View
Photos of Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View
More detailsRoom amenities
- 24 sq m
- Sleeps 3
Superior Room, 2 Queen Beds, Lake View
Photos of Superior Room, 2 Queen Beds, Lake View
Superior Room, 2 Queen Beds, Lake View
More detailsRoom amenities
- 29 sq m
- Lake view
- Sleeps 4
Room, 2 Queen Beds, Lake View
Photos of Room, 2 Queen Beds, Lake View
Room, 2 Queen Beds, Lake View
More detailsRoom amenities
- 28 sq m
- Lake view
- Sleeps 4
Deluxe Room, 1 King Bed, Garden View
Photos of Deluxe Room, 1 King Bed, Garden View
Deluxe Room, 1 King Bed, Garden View
More detailsRoom amenities
- Sleeps 2
Deluxe Room, 1 King Bed, Lake View
Photos of Deluxe Room, 1 King Bed, Lake View
Deluxe Room, 1 King Bed, Lake View
More detailsRoom amenities
- 28 sq m
- Lake view
- Sleeps 2
About this area
Queenstown
Located in Queenstown, Mercure Queenstown Resort is in the suburbs and near the beach. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Kiwi and Birdlife Park are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing.
What's nearby
- Steamer Wharf - 2 min drive
- Fear Factory Queenstown - 2 min drive
- Kiwi and Birdlife Park - 3 min drive
- TSS Earnslaw Steamship - 9 min drive
- Bob's Peak - 9 min drive
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 20 min drive
Restaurants
- South Eatery Restaurant — 1 min walk
- Rises Restaurant — 1 min walk
About this property
Property amenities
Internet
Available in all rooms: Free WiFi, Wired Internet (NZD 10 per hour)
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self parking
Ski shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 6 AM–10 AM: NZD 27 per person
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area
Things to do
2 hot tubs
Fitness centre
Private picnics
Private winery tours
Public winery tours
Sauna
Seasonal outdoor pool
Family friendly
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Mini-fridge
Rollaway/extra beds (surcharge)
Seasonal outdoor pool
Snack bar/deli
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance
Wedding services
Languages spoken
English
French
Hindi
Japanese
Korean
Portuguese
Spanish
Business services
24-hour business centre
3 meeting rooms
Conference space (3272 square feet)
Outdoors
BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
More
Couples dining
Fireplace in reception
Romance packages available
Smoke-free property
TV in reception
Room amenities
Bedroom
Climate control (air conditioning)
Free cots/infant beds
Rollaway/extra beds (surcharge)
Bathroom
Bathrobes
Free toiletries
Hairdryer
Shower
Entertainment
26-inch LCD TV
Satellite channels
Food and drink
Champagne service
Coffee/tea maker
Mini fridge
Minibar
More
Connecting rooms available
Desk
Free newspapers
Individually furnished
Iron/ironing board
Safe
Policies
Check-in
Check-in between 2 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: NZD 27 per person (approximately)
- Fee for in-room wired Internet: NZD 10 per hour (rates may vary)
- Late check-out fee: NZD 20 (subject to availability)
- In-room safe fee: NZD 50 per stay
- Rollaway beds are available for an additional fee
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
The seasonal pool will be open from January to December
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Mercure Queenstown Resort
Mercure Queenstown
Guest reviews
- Liked: Cleanliness, staff & service
The room is quite packed. We stayed in a room with trees and grasses between the lake and our room, so the lake view is not as good as we expected. The staff are helpful. Room charge is on the pricey end.
Stayed 2 nights in Jan 2020
- Liked: Staff & service
liked the lounge/bar area and great view of the lake. reception staff were nice room was average condition. carpet was pretty disgusting - I constantly wore socks or shoes - didn't want my bare feet on it. TV was substandard - pretty terrible in fact - only about 6 channels and half of them were sport - would have been nice to watch something at the end of the day. Our room was near the lift which was very noisy - especially at night - why put us near the lift when the hotel was only about 30% full. Wont rebook there again :(
Stayed 3 nights in Jan 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great views and nice pool. You can walk into town but the walk back is up a big hill -
Stayed 2 nights in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is very good. quiet and good view.the restaurant also good.
Stayed 2 nights in Jan 2020