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Overview of Hotel St Moritz, Queenstown - MGallery

Photo gallery

Exterior
Outdoor spa bath
Pool
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationSteamer Wharf4 min walk
    Popular LocationTSS Earnslaw Steamship5 min walk
    Popular LocationFear Factory Queenstown7 min walk
    AirportQueenstown (ZQN-Queenstown Intl.)10 min drive

Choose dates to view prices

  • St Moritz Guest Room, Room, 1 King Bed, Balcony, Lake View

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsSt Moritz Guest Room, Room, 1 King Bed, Balcony, Lake View
  • Alpine Suite, Suite, 1 Bedroom

    4.3/5 guest room rating

    Room amenities

    • 54 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsAlpine Suite, Suite, 1 Bedroom
  • St Moritz Guest Room, Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsSt Moritz Guest Room, Room, 1 King Bed
  • Alpine Suite, Suite, 1 Bedroom, Balcony, Lake View

    5/5 guest room rating

    Room amenities

    • 54 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsAlpine Suite, Suite, 1 Bedroom, Balcony, Lake View
  • Alpine Suite, Suite, 1 Bedroom, Lake View

    4.7/5 guest room rating

    Room amenities

    • 54 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsAlpine Suite, Suite, 1 Bedroom, Lake View
  • Alpine Suite, Suite, 1 Bedroom, View

    4.2/5 guest room rating

    Room amenities

    • 54 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsAlpine Suite, Suite, 1 Bedroom, View
  • St Moritz Guest Room, Room, 1 King Bed, Lake View

    4.3/5 guest room rating

    Room amenities

    • 32 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsSt Moritz Guest Room, Room, 1 King Bed, Lake View
  • St Moritz Guest Room, Room, 1 King Bed, Garden View

    4.5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsSt Moritz Guest Room, Room, 1 King Bed, Garden View

About this area

Queenstown

Located in Queenstown, Hotel St Moritz, Queenstown - MGallery is in the city centre and near the beach. Skyline Gondola and CaddyShack City Mini Golf are local attractions and those in the mood for shopping can visit Steamer Wharf and Creative Queenstown Arts & Crafts Market. Travelling with kids? Consider Kiwi and Birdlife Park and Queenstown Ice Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snow tubing and snowshoeing.
Popular Location

What's nearby

  • Steamer Wharf - 4 min walk
  • TSS Earnslaw Steamship - 5 min walk
  • Fear Factory Queenstown - 7 min walk
  • Skycity Queenstown Casino - 7 min walk
  • Kiwi and Birdlife Park - 9 min walk

Getting around

  • AirportQueenstown (ZQN-Queenstown Intl.) - 10 min drive

Restaurants

  • Lombardi Restaurant — 1 min walk
  • Lombardi Bar — 1 min walk
  • Farelli's Trattoria - 4 min walk
  • Public Kitchen & Bar - 4 min walk
  • Finz Seafood and Grill - 4 min walk

About this property

Hotel St Moritz, Queenstown - MGallery

5-star, family-friendly hotel, walk to Lake Wakatipu
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. All 142 rooms offer thoughtful touches such as espresso makers and pillow menus, as well as comforts such as premium bedding and down comforters. Complimentary wireless Internet access and 24-hour room service are standard, as are LCD TVs with cable channels.
Hotel St Moritz, Queenstown - MGallery offers 142 forms of accommodation with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility or spa tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking: NZD 25 per night
  • Parking height restrictions apply
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends: NZD 39.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Fitness centre
  • Private picnics
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Portuguese
  • Romanian
  • Slovak
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2153 square feet)

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Heating
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 80.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 39.50 per person (approximately)
  • Covered self-parking fee: NZD 25 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

National rating

This Hotel property has been rated 5 stars.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at Hotel St Moritz, Queenstown - MGallery and receive a full refund?
Yes, Hotel St Moritz, Queenstown - MGallery offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel St Moritz, Queenstown - MGallery cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel St Moritz, Queenstown - MGallery pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel St Moritz, Queenstown - MGallery?
Self-parking is available for NZD 25 per night.
What time is check-in at Hotel St Moritz, Queenstown - MGallery?
Check-in is from 2 PM - midnight.
What time is check-out at Hotel St Moritz, Queenstown - MGallery?
Checkout is at 11 AM.
Where is Hotel St Moritz, Queenstown - MGallery located?
This family-friendly Queenstown hotel is located near the airport, within a 5-minute walk of Steamer Wharf and Lake Wakatipu. Skyline Gondola is 0.6 mi (0.9 km) away.
4.5
Wonderful
5 - Excellent
591
4 - Good
282
3 - Okay
73
2 - Poor
26
1 - Terrible
5

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly and professional staff. Nice view hotel. Definitely will recommend to families and friends!
Stayed 4 nights in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Really happy with the service. Due to road works water got turned off one evening. How ever the hotel organized us to have showers at another hotel. Was very pleased that the hotel made a plan for us to use showers elsewhere
Stayed 6 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, amazing views. Be warned- there is a hill to get to the hotel (approx 6 flights of stairs)
Stayed 5 nights in Sep 2020

2/5 Poor

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service
The room was dark and a bit outdated. We booked for a lake view room, but half of the view is partially obstructed by the green roof of the property below. Limited breakfast options. Parking is not too secure and expensive. Staff are lovely and friendly though.
Stayed 4 nights in Sep 2020

3/5 Okay

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Staff & service
Check in went to crap, arrived early as expected couldn’t check in arrived at 2:30 after check in time started to find out our room still wasn’t ready, Howe the people next to us when we checked in got their room prioritised not a great start! Room was really nice and mostly clean, then came time for the included breakfast we got seated but never got served after 25 minutes and us going up to ask to be served, this was crap so didn’t bother trying again the next day. The carpark was full which made it confusing as to where to park anywhere apparently will work...
Stayed 2 nights in Sep 2020

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