3/5 Okay
ZE, Auckland
Travelled with family, Travelled with partner
20 Sep. 2020
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Sep 2020
Photo gallery
Guest reviews
4.5 out of 5 Wonderful
968 reviews
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
Free WiFi
Spa
Restaurant
Breakfast Available
Business Services
Parking Available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Map
10-18 Brunswick Street, Queenstown
Explore the area
Steamer Wharf4 min walk
TSS Earnslaw Steamship5 min walk
Fear Factory Queenstown7 min walk
Queenstown (ZQN-Queenstown Intl.)10 min drive
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Alpine Suite, Suite, 1 Bedroom
Photos of Alpine Suite, Suite, 1 Bedroom
Alpine Suite, Suite, 1 Bedroom
4.3/5 guest room ratingMore detailsRoom amenities
- 54 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
54 square metres m2
Layout – Bedroom, dining area and sitting area
Relax - In-room massage available
Internet – Free WiFi
Entertainment – 40-inch LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, microwave and espresso maker
Sleep – Premium bedding, a down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Accessibility – Wheelchair-width doorways, grab bar in shower, roll-in shower, wheelchair accessible, height-adjustable showerhead, raised toilet seat and portable shower seat
Non-Smoking, renovated in 2017
Connecting/adjoining rooms can be requested, subject to availabilityAlpine Suite, Suite, 1 Bedroom, Lake View
Photos of Alpine Suite, Suite, 1 Bedroom, Lake View
Alpine Suite, Suite, 1 Bedroom, Lake View
4.7/5 guest room ratingMore detailsRoom amenities
- 54 sq m
- Lake view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
54 square metres m2 room with lake views
Layout – Bedroom, dining area and sitting area
Relax - In-room massage available
Internet – Free WiFi
Entertainment – 40-inch LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, microwave and espresso maker
Sleep – Premium bedding, a down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Non-Smoking, renovated in 2017
Connecting/adjoining rooms can be requested, subject to availabilitySt Moritz Guest Room, Room, 1 King Bed, Lake View
Photos of St Moritz Guest Room, Room, 1 King Bed, Lake View
St Moritz Guest Room, Room, 1 King Bed, Lake View
4.2/5 guest room ratingMore detailsRoom amenities
- 32 sq m
- Lake view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
32 square metres m2 room with lake views
Relax - In-room massage available
Internet – Free WiFi
Entertainment – 40-inch LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, espresso maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and slippers
Practical – Desk, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Non-Smoking, renovated in 2017
Connecting/adjoining rooms can be requested, subject to availabilitySt Moritz Guest Room, Room, 1 King Bed
Photos of St Moritz Guest Room, Room, 1 King Bed
St Moritz Guest Room, Room, 1 King Bed
4/5 guest room ratingMore detailsRoom amenities
- 32 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
32 square metres m2
Relax - In-room massage available
Internet – Free WiFi
Entertainment – 40-inch LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, espresso maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and slippers
Practical – Desk, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Non-Smoking, renovated in 2017
Connecting/adjoining rooms can be requested, subject to availabilityAlpine Suite, Suite, 1 Bedroom, View
Photos of Alpine Suite, Suite, 1 Bedroom, View
Alpine Suite, Suite, 1 Bedroom, View
4.2/5 guest room ratingMore detailsRoom amenities
- 54 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
54 square metres m2 room with garden views
Layout – Bedroom, dining area and sitting area
Relax - In-room massage available
Internet – Free WiFi
Entertainment – 40-inch LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, microwave and espresso maker
Sleep – Premium bedding, a down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Non-Smoking, renovated in 2017
Connecting/adjoining rooms can be requested, subject to availabilityAlpine Suite, Suite, 1 Bedroom, Balcony, Lake View
Photos of Alpine Suite, Suite, 1 Bedroom, Balcony, Lake View
Alpine Suite, Suite, 1 Bedroom, Balcony, Lake View
5/5 guest room ratingMore detailsRoom amenities
- 54 sq m
- Lake view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
54 square metres m2 room, balcony with lake views
Layout – Bedroom, dining area and sitting area
Relax - In-room massage available
Internet – Free WiFi
Entertainment – 40-inch LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, microwave and espresso maker
Sleep – Premium bedding, a down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, free newspaper and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Non-Smoking, renovated in 2017
Connecting/adjoining rooms can be requested, subject to availabilitySt Moritz Guest Room, Room, 1 King Bed, Garden View
Photos of St Moritz Guest Room, Room, 1 King Bed, Garden View
St Moritz Guest Room, Room, 1 King Bed, Garden View
4.5/5 guest room ratingMore detailsRoom amenities
- 32 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
32 square metres m2 room with garden views
Relax - In-room massage available
Internet – Free WiFi
Entertainment – 40-inch LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, espresso maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and slippers
Practical – Desk, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Non-Smoking, renovated in 2017
Connecting/adjoining rooms can be requested, subject to availabilitySt Moritz Guest Room, Room, 1 King Bed, Balcony, Lake View
Photos of St Moritz Guest Room, Room, 1 King Bed, Balcony, Lake View
St Moritz Guest Room, Room, 1 King Bed, Balcony, Lake View
4.6/5 guest room ratingMore detailsRoom amenities
- 32 sq m
- Lake view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
32 square metres m2 room, balcony with lake views
Relax - In-room massage available
Internet – Free WiFi
Entertainment – 40-inch LCD TV with cable channels and pay-per-view films
Food & Drink – Fridge, minibar, espresso maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and slippers
Practical – Desk, safe and free newspaper; rollaway/extra beds and free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Non-Smoking, renovated in 2017
Connecting/adjoining rooms can be requested, subject to availability
About this area
Queenstown
Located in Queenstown, Hotel St Moritz, Queenstown - MGallery is in the city centre and near the beach. Skyline Gondola and CaddyShack City Mini Golf are local attractions and those in the mood for shopping can visit Steamer Wharf and Creative Queenstown Arts & Crafts Market. Travelling with kids? Consider Kiwi and Birdlife Park and Queenstown Ice Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snow tubing.
What's nearby
- Steamer Wharf - 4 min walk
- TSS Earnslaw Steamship - 5 min walk
- Fear Factory Queenstown - 7 min walk
- Skycity Queenstown Casino - 7 min walk
- Kiwi and Birdlife Park - 9 min walk
Getting around
- Queenstown (ZQN-Queenstown Intl.) - 10 min drive
Restaurants
- Lombardi Restaurant — 1 min walk
- Lombardi Bar — 1 min walk
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Covered self parking: NZD 25 per night
- Parking height restrictions apply
- Ski shuttle nearby
Food and drink
- Local cuisine breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends: NZD 39.50 per person
- 1 restaurant
- 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 2 hot tubs
- Private picnics
- Sauna
Family friendly
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- Free cots/infant beds
- Laundry facilities
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Ski storage
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- French
- German
- Italian
- Japanese
- Portuguese
- Romanian
- Slovak
- Spanish
Business services
- 24-hour business centre
- Computer station
- Conference space (2153 square feet)
Outdoors
- Garden
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Handrails in stairwells
- In-room accessibility
- Roll-in shower
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Fireplace in reception
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes/curtains
- Down comforter
- Free cots/infant beds
- Heating
- Linens
- Pillow menu
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- 40-inch LCD TV
- TV channels
- Films for purchase
Food and drink
- Champagne service
- Espresso maker
- Minibar
- Fridge
More
- Connecting rooms available
- Free newspapers
- In-room massage
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
Policies
Check-in
Check-in between 2 PM and midnight
Express check-in
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 80.0 per day.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: NZD 100.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for local cuisine breakfast: NZD 39.50 per person (approximately)
- Covered self-parking fee: NZD 25 per night
- Rollaway bed fee: NZD 80.0 per day
- Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility or spa tub without adult supervision
National rating
This Hotel property has been rated 5 stars.
Property is also known as
Hotel St Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown
Frequently asked questions
4.5
Wonderful
968 reviews4.6/5
Cleanliness
4.5/5
Staff & service
4.3/5
Amenities
4.3/5
Property conditions & facilities
2/5 Poor
Doreen, Auckland
19 Sep. 2020
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
5/5 Excellent
Eva, Auckland
Travelled with partner
8 Aug. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2020
5/5 Excellent
Verified traveller
7 Aug. 2020
Stayed 4 nights in Aug 2020
4/5 Good
Verified traveller
20 Jul. 2020
Stayed 4 nights in Jul 2020
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