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Overview of Copthorne Hotel and Resort Queenstown Lakefront

Photo gallery

Lobby
Indoor spa bath
Indoor spa bath
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Copthorne Hotel and Resort Queenstown Lakefront

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationQueenstown Ice Arena6 min walk
    Popular LocationChurch of St Peters6 min walk
    Popular LocationQueenstown Mall6 min walk
    AirportQueenstown (ZQN-Queenstown Intl.)8 min drive

Choose dates to view prices

  • Superior 2 Double

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 2 Double Beds
    More detailsSuperior 2 Double
  • Superior Lakeview King

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Lakeview King
  • Superior Double

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Double
  • Superior Lakeview 2 Double

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • Lake view
    • Sleeps 3
    • 2 Double Beds
    More detailsSuperior Lakeview 2 Double
  • Junior Suite

    4.6/5 guest room rating

    Room amenities

    • 55 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite

About this area

Queenstown

Located in Queenstown, Copthorne Hotel and Resort Queenstown Lakefront is near the airport and near the beach. St Josephs Parish and Williams Cottage are local landmarks, and some of the area's activities can be experienced at Coronet Peak Ski Area and The Remarkables Ski Area. Travelling with kids? Consider Skyline Gondola and Queenstown Ice Arena. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.
Popular Location

What's nearby

  • Queenstown Ice Arena - 6 min walk
  • Church of St Peters - 6 min walk
  • Queenstown Mall - 6 min walk
  • Queenstown Gardens - 7 min walk
  • Skycity Queenstown Casino - 8 min walk

Getting around

  • AirportQueenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • Impressions Restaurant — 1 min walk
  • Halo - 5 min walk
  • Speights Ale House - 6 min walk
  • Botswana Butchery - 6 min walk
  • Rata Dining - 6 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

4-star, family-friendly hotel, walk to Lake Wakatipu
A restaurant, a bar/lounge and a spa tub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 240 rooms provide conveniences such as fridges and electric kettles, plus complimentary wireless Internet access and TVs with satellite channels. Other amenities available to guests include 24-hour room service, free tea bags/instant coffee and pillow menu.
Copthorne Hotel and Resort Queenstown Lakefront offers 240 forms of accommodation with a safe and a hairdryer. A pillow menu is available. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 4-device limit

Parking and public transport

  • Self parking on site (NZD 10.00 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: NZD 18-27 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Hot tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • 3 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Linens
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 45.0 per day.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 18 and NZD 27 per person (approximately)
  • Self-parking fee: NZD 10.00 per day
  • Rollaway bed fee: NZD 45.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit

National rating

This Hotel property has been rated 4 stars.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at Copthorne Hotel and Resort Queenstown Lakefront and receive a full refund?
Yes, Copthorne Hotel and Resort Queenstown Lakefront offers free cancellation on select room rates, because flexibility matters! Please refer to Copthorne Hotel and Resort Queenstown Lakefront cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?
As of 16 Jan. 2021, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 18 Jan. 2021 start from AU$124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?
Self-parking is available for NZD 10.00 per day.
What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?
Checkout is at 10 AM.
Where is Copthorne Hotel and Resort Queenstown Lakefront located?
This family-friendly Queenstown hotel is located near the airport, within 1 mi (2 km) of St Josephs Parish, Lake Wakatipu and Skyline Gondola. Queenstown Ice Arena and Queenstown Mall are also within 10 minutes.
4.1
Very good
Rating 5 - Excellent. 374 out of 995 reviews
5 - Excellent 38%
Rating 4 - Good. 420 out of 995 reviews
4 - Good 42%
Rating 3 - Okay. 136 out of 995 reviews
3 - Okay 14%
Rating 2 - Poor. 52 out of 995 reviews
2 - Poor 5%
Rating 1 - Terrible. 13 out of 995 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility within easy walking distance of town centre. Also locate close to lakeside walks.
Stayed 3 nights in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location on the airport side of Queenstown (walking distance to town but don’t need to drive through town to head out somewhere). Clean and tidy, pleasant and helpful staff.
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The duty manager was fantastic when we checked in, I had made a mistake when I booked the room he just sorted it. I had two of my grandchildren with me so it made my life much easier.
Stayed 1 night in Nov 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is still under renovation in areas however our room was beautiful. The woman at the front desk during check-in was very difficult to understand due to her dialect. It would of been appreciated if she had written out directions to save us from getting lost in hotel. The assistance manager came to the rescue and navigated us to our room with his cheery disposition.
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The hotel was great to stay. Good view from room if it's right. Not new but clean enough, even the elevator was dodge. Not too far from Towncentre. No free parking provided so you may park a bit far.
Stayed 2 nights in Oct 2020

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