Punta Arenas Holidays from AU$3,866

Room was spacious and clean.

We love the breakfast provided plenty option and there is hot water and water all day long. And the staff is very helpful and nice.

String Odor/smell that they were trying mask with a deodorizer. Smell was of mold and sewage. Particularly around the elevator and to some extent on the floors. Staff was pleasant but not really helpful. Attached restaurant and bar staff were not interested in taking orders for food or drink. Do not count on a 6:30 am breakfast, coffee was there but not much else.

Amazing hotel! Very clean, spacious rooms and everything feels well maintained. The lobby is beautiful, and the bar is excellent—great place to relax. Breakfast was delicious with a very good selection. What really stands out is the friendly atmosphere and helpful staff. Highly recommend—definitely would stay here again!

We arrived early, but the staff was super attentive. They were able to store our bags as we went out and explored. Cristian took care of us from start to finish, great customer service skills. Margarita was our cleaning lady and had the room spotless. We visited the restaurant, the selection was good with some local cuisine. Portions are big enough for two. Location was ideal right on the Straight and only blocks from downtown, the port and just about anywhere.