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Hotel Ilaia

3.0 star property
Hotel in Punta Arenas with free breakfast and 24-hour front desk

Photo gallery for Hotel Ilaia

Living area
Interior
Exterior
Superior Double or Twin Room
Interior

Popular amenities

  • All-inclusive
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Double Room

Basic Double Room | In-room dining

Basic Double Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Family Quadruple Room

Highlights

Heating
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
Daily housekeeping
  • City view
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Separate bedroom
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Wardrobe
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
351 Capitán Ignacio Carrera Pinto, Punta Arenas, Región de Magallanes

What's nearby

  • Cerro la Cruz Viewpoint - 7 min walk - 0.7 km
  • Santuario Maria Auxiliadora - 9 min walk - 0.8 km
  • Palacio Sara Braun - 11 min walk - 0.9 km
  • Punta Arenas Cemetery - 13 min walk - 1.1 km
  • Port of Punta Arenas - 16 min walk - 1.4 km

Getting around

  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 30 min drive

Restaurants

  • ‪La Yegua Loca - ‬7 min walk
  • ‪Guanacoffee - ‬8 min walk
  • ‪Cervecería Austral S.A. - ‬6 min walk
  • ‪Birra! Cerveza & Buena Mesa - ‬8 min walk
  • ‪Dino's Pizza - ‬8 min walk

About this property

Hotel Ilaia

Property highlights
Hotel Ilaia provides amenities, such as free full breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • A 24-hour front desk, smoke-free property and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Ilaia have amenities, such as free WiFi.
Other amenities include:
  • Rainfall showers, hairdryers and shampoo
  • Heating and daily housekeeping

All-inclusive details

All-inclusive room rates at Hotel Ilaia are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel ILAIA Hotel
Hotel ILAIA Punta Arenas
Hotel ILAIA Hotel Punta Arenas

Frequently asked questions

Is Hotel Ilaia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ilaia?

Self-parking is free at this property.

What time is check-in at Hotel Ilaia?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Hotel Ilaia?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Hotel Ilaia?

Some rate plans available at this property are all-inclusive.

Where is Hotel Ilaia located?

Situated in Punta Arenas, this hotel is within a 15-minute walk of Cerro la Cruz Viewpoint, Palacio Sara Braun and Santuario Maria Auxiliadora. Centro Cultural Braun Menendez and Museo Regional Braun-Menéndez are also within 15 minutes.

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Hotel Ilaia Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 61 out of 71 reviews
Rating 8 - Good. 7 out of 71 reviews
Rating 6 - Okay. 3 out of 71 reviews
Rating 4 - Poor. 0 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and so calm.
Stayed 2 nights in Dec 2024

10/10 Excellent

Parul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in good location. Large comfortable rooms. Excellent service and wonderful vegan breakfast included.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool little hotel

Wonderful little place with genuinely friendly staff. Cool viewing deck at top
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel was amazing. Made us feel special. Helped us make dinner reservations and the breakfast was incredible. Perfect for a stay over.
Stayed 1 night in Jan 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Punta Arenas

The staff was friendly and helpful. The room was very comfortable and bright. The location is great for seeing local sights.
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!!
Stayed 2 nights in Jan 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
It waa a good ecperi3ence and also the service by staff was extraordinary, the food and breakfast were great and some limited choices for other restaurants in the area but overall was a great experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location - great staff
Stayed 1 night in Jan 2024

10/10 Excellent

Beth

Liked: Staff & service, property conditions & facilities
Very friendly staff. Juanita’s breakfast was fresh, healthy and delicious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Javad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful little hotel and extremely friendly and attentive staff. We enjoyed our stay and would stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy walk to casino and grocery store. Lots of nice restaurants within walking distance. Easy to flag a cab if needed
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff. Lovely room. View balcony great!
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dr. Bob

Just a nice small friendly hotel. Upstairs sun room is terrific! Location is walkable to center of town.
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Ilaia went out of their way to be friendly and helpful. There uplifting messages on the walks, which the staff lived up to. It was a joy to stay. Highly recommended
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Punta Arenas

Excellent service and value.wouod highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. They arranged lunch, an early breakfast and a massage for my family. The room was spacious, the roof is amazing (with a view) and the breakfast was delicious. Highly recommend!!
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here if you love that homey feel and like you are with family. Truly loved the whole place from the set up to the lovely and kind staff. Everyone was welcoming and helpful. We liked that it was a short walk to town but not directly in the middle of the hustle and bustle of town. I would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and large clean rooms.

The lady in the lobby was fluent in English and she was incredibly nice and friendly. She showed us to our room and showed us free coffee, tea and mini-muffins available 24-hours a day. There is a lovely lobby on the first floor and a charming sitting area on the top floor with a stunning view of the town.
Stayed 1 night in Jan 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Rooms were clean, staff extremely friendly and helpful. The rooftop terrace was a wonderful place to sit in the afternoon and see across the city.
Stayed 1 night in Mar 2024

10/10 Excellent

Ratna

Liked: Staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an adorably hippie hotel in a great location. We were able to walk downtown to all of the dining and shopping options. Easy off-street parking next to hotel. The service was fantastic - receptionist on site 24/7 - and they were very friendly and helpful. Breakfast was a huge serving and they accommodate allergies well.
Stayed 1 night in Nov 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. Breakfast was delicious
Stayed 1 night in Mar 2024

10/10 Excellent

shin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffers are very kind and professional .room was clean and quiet and warm.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, helpful and sincere.
Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel with a warm and welcoming staff and management! The hotel arranged for a cab to and from the bus station and made my daughter feel safe and comfortable during her stay. The breakfast was amazing, fresh and plentiful!
Stayed 1 night in Dec 2023