"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged.
The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not.
Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...
"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged.
The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not.
Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We were there when the sargassum was terrible so the beach experience and odor were unpleasant. Not controllable by the resort but I wish there was better notice of this for planning. We found the spa to be amazing, the rooms were lovely, food was good and proximity to cenotes was good. At night it’s a bit of a dark walk to get to the restaurant area. Better lighting would be good. We were able to take a car and find a beach that gave us our salt water fix. "
"I’m so happy I found this resort. The Air Suite we booked was a dream come true and felt like a treehouse. It was private, surrounded by palm trees and the concrete and wood gave it a soothing minimalist feel that was so relaxing and comforting. The dual shower…exquisite. The best part was the private rooftop deck and plunge pool. We had total privacy and felt surrounded in beauty. The free breakfast was delicious with good options and the hotel restaurant was unbelievable. Their breakfast and dinner service was outstanding. You must try the squid and shrimp empanadas. Our room steward, Raquel, was so kind and accommodating whether it was restaurant suggestions or helping us navigate the area to even making sure we were comfortable. The front desk is also so friendly and helpful. I cannot recommend this resort highly enough. It was truly a dream come true experience and we cannot wait to return, the staff made us feel like we are family. "
"The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay. "
"Stayed in Room 1 which was gorgeous. The staff was very friendly and the breakfast was solid. Be aware that the walls are VERY thin and this is NOT a party place."
"Mi estancia en Hotel Shibari Tulum fue simplemente espectacular. Desde el momento en que llegamos, el ambiente natural, el diseño elegante del hotel y la atención del personal nos hicieron sentir en un verdadero paraíso."
"Cute property. Well maintained. Staff courteous and helpful. Breakfast was fresh and simple, not many options. Rooms clean and beautifully decorated. Close to restaurants walkable felt safe in the area. The view was magnificent. You could walk out directly to the beach, which was just a few steps away. View were welcomed with a bottle of champagne on arrival. Beds were comfortable.
My only complaint is the mosquitoes, but the staff used citronella candles and offered bug repellent lotion/sprays. We visited in September, but apparently that is a breeding season of the mosquitoes. I don’t know if some sort of mosquito repellent sprays by pest control could be done.
But overall pleasant stay. Will definitely come back and stay at the property.."
Learn about the local history of Chunyaxché when you spend time at Muyil Ruins. Stroll along the beautiful beaches in this trendy area or visit its top-notch restaurants.
Commune with nature and explore the great outdoors at Chunyaxche Lagoon during your travels in Chunyaxché. While you're in the area, wander around the parks.
Commune with nature and explore the great outdoors at Muyil Lagoon during your travels in Chunyaxché. Amble around this romantic area's beautiful beaches and enjoy its top-notch restaurants.
Commune with nature and explore the great outdoors at Nopalitos Lagoon during your travels in Chunyaxché. While you're in the area, wander around the parks.
If you're planning to come to the area to visit Punta Allen Dock, take some time to see the rest of the sights while you're in town. This welcoming area is known for its great live music scene and major shopping area. If you're looking for a convenient place to stay, take a look at the 9 hotels and other accommodation options you'll find within a mile.
What's the best hotel to stay close to Punta Allen Dock?
Libelula Tulum Beachfront Hotel is one of the top choices for your stay based on our traveller data, and this hotel offers a private beach and 2 beach bars. You'll find it 22.4 mi (36 km) from Punta Allen Dock. Other good options around the area include Nômade Temple Tulum and BE Destination Tulum.
How many hotels will I be able to find close to Punta Allen Dock?
Expedia has 9 hotels and other accommodation options within a mile from Punta Allen Dock.
If I need to cancel the hotel reservation for my stay near Punta Allen Dock, will I receive a refund?
Yes, the majority of hotel room reservations are fully refundable as long as you cancel before the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of your check-in date. If you booked a non-refundable reservation, it may still be possible to cancel it and get a refund within a 24-hour period of your booking. Enter dates in and click on "Search", then you can use the "fully refundable" filter to get the best deals near Punta Allen Dock.