Dear MagdaThank you very much for your kind review and for taking the time to share your experience with us. We are glad to know that you enjoyed the warmth of our services and the friendliness of our team.We look forward to welcoming you once again at our property whenever your travels bring you back to Puno.Sincerely,

Dear Mr. VijayanandOn behalf of GHL Hotel Lago Titicaca team, we would like to thank you for sharing your comment with the rest of the travellers. We feel very pleased to hear how much you enjoyed our location, clean rooms and restaurant. I am proud to read that you enjoyed your time with us and that we were a great choice for your needs. We are proud to have MILAGROS in our team. I am glad to see he once again positively impacted one of our guests. We hope to have the opportunity to welcome you again in the near future.Sincerely,

Dear KatherineWe appreciate your comments about your stay at GHL Hotel Lago Titicaca. It is always a pleasure to receive positive comments. We are very happy to know that you enjoyed your stay at our hotel and that we exceeded your expectations with our facilities and service. GHL Hotel is continually working to improve and meet the expectations of our guests. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Oswaldo Soto General Manager Ghl Lago Titicaca

Dear Mr. XiaopingOn behalf of the entire GHL Lago Titicaca team, I would like to thank you for taking the time to share your experience.For us it is of utmost importance to know the opinions of our guests as well as we are proud to know that what we want to express is being received in the right way.Our commitment is that you want to come back so we will be delighted to have you back to the hotel to continue serving you with the same personalized service that characterizes us.Thank you for your preferenceSincerely,

Dear LisaWe sincerely regret that on this occasion the smell to Puno was not acceptable, as we try to take care of every detail so that our guests enjoy their stay with us safely with all the protocols of food quality that characterizes us for our classification. We strive daily to achieve the complete satisfaction of our customers, therefore. We thank you once again for your opinion and hope to welcome you again in any of our GHL hotels, we wish you all the best. Sincerely, Oswaldo Soto General Manager GHL Hotel Lago Titicaca

Dear MonicaWe appreciate your comments about your stay at GHL Hotel Lago Titicaca. It is always a pleasure to receive positive comments. We are very happy to know that you enjoyed your stay at our hotel and that we exceeded your expectations with our facilities and service. GHL Hotel is continually working to improve and meet the expectations of our guests.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

Dear Mr. TrudyWe appreciate your comments regarding your stay at GHL Hotel Lago Titicaca. It is always a pleasure to receive positive feedback. We are very happy to know that you have enjoyed your stayed at our hotel and that we exceed your expectation with our facilities and service. GHL Hotel continuously works on improvement and meet customer expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

Dear BrittainOn behalf of the entire GHL Lago Titicaca team, I would like to thank you for taking the time to share your experience.For us it is of utmost importance to know the opinions of our guests as well as we are proud to know that what we want to express is being received in the right way.Our commitment is that you want to come back so we will be delighted to have you back to the hotel to continue serving you with the same personalized service that characterizes us.Thank you for your preference

Dear Mr. Matthew NollWe want to express our sincere apologies for the inconvenience caused by your recent stay with us.Providing exceptional service to each of our guests is always our primary goal and something we take pride in, we sincerely regret that we were unable to live up to this slogan and understand your frustration regarding the issues you described.We appreciate his feedback and you can be sure that we will address each of his suggestions appropriately. Thanks again for choosing us.We hope to have the honor of serving you again each time his travels bring him back to Puno and restore his confidence in our services.Sincerely,

Dear UshaThank you very much for your kind review and for taking the time to share your experience in this medium.We are sorry to know that you had problems with the restaurant service.We hope to welcome you once again in our property as long as his travels bring him to Puno and he can regain confidence in our services.Sincerely,

Dear Mrs. ShinaThank you for your kind preference and for taking the time to share your experience through this medium.We, at Ghl Hotel Lago Titicaca, strive to provide our guests with a unique and memorable experience through our products and services. A vision like yours motivates us to continue striving to meet our goals of full satisfaction to our guests and clients and we thank you for it.We look forward to the opportunity to provide you with more memorable experiences.Sincerely,

Dear ArabindaWe are very happy that you had a nice experience! Thank you for the enthusiastic review and comments.We are proud to know our team shined in service.We hope to welcome you back again to create many more beautiful memories!Sincerely,

Dear LeszekWe truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! Our team will be so happy to hear your comments; I cannot wait to share your kind words. We hope to see you again the next time you return to GHL Hotel Lago Titicaca.Sincerely,

Dear Mr. ClintonThank you very much for your kind review and for taking the time to share your experience with us. It would be helpful for us to know more about your rating in order to make the necessary improvement actions.Again, thank you for staying with us and for providing us with your valuable feedback. We hope you will stay with us again in the future. Sincerely,

Dear Mrs. GraceThank for posting a review of your stay with us at The GHL Hotel Lago Titicaca. We are thrilled to learn that our beautiful lake captured your heart and left you awe-inspired. The shine view and clear waters of our lake truly offer a slice of paradise, and we are happy to have shared it with you. Your kind words about our team's hospitality and their dedication to ensuring your comfort are deeply appreciated. We are committed to providing a welcoming environment for all our guests, and it's heartening to learn that our efforts made your stay special.It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,

Estimada YamiletteMuchas gracias por su gentil reseña y por tomarse el tiempo de compartir su experiencia en este medio. Nos alegra saber que ha disfrutado de la calidez de nuestros servicios y la amabilidad de nuestro equipo.Esperamos darle la bienvenida una vez más en nuestra propiedad siempre que sus viajes la traigan de regreso por Puno.Saludos cordiales,

Dear Mr. MichaelThank you very much for your kind review and for taking the time to share your experience in this medium.We are sorry to know that you had problems with the comfort of the bed and the music in the surroundings.We hope to welcome you once again in our property as long as his travels bring him to Puno and he can regain confidence in our services. Sincerely

Dear Mr. ThomasThank you very much for your kind review and for taking the time to share your experience with us. We are glad to know that you enjoyed the warmth of our services and the friendliness of our team.We look forward to welcoming you once again at our property whenever your travels bring you back to Puno.Sincerely,

Dear SherryThank you for sharing your valuable feedback with us. We are pleased to hear that you enjoyed our property and that our staff went above and beyond to create a memorable experience for your trip. We will make sure to forward your kind comments with all the team! Sincerely,

Dear WynneThank you very much for your review, it is great that you enjoyed your stay with us and our great staff members Alexandra! We look forward to welcome you back. Sincerely,

Dear James Nos gustaría agradecerle por elegir GHL Hotel Lago Titicaca para su más reciente estancia en la ciudad de Puno, fue un verdadero honor recibirlo. ¡Muchas gracias por describir su increíble experiencia con nosotros. Estamos encantados de saber que nuestro increíble equipo estuvo presente . ¡Esperamos poder darle la bienvenida nuevamente pronto y que pueda crear recuerdos aún más maravillosos con nosotros! Atentamente,

Dear DominicThank you for taking a moment to share your experience. We’re thrilled to hear you enjoyed our resort. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests.We hope to see you again the next time you return to Puno.Sincerely,

Dear Paul Our goal is to exceed our customers’ expectations. However, we clearly failed in that objective according to your comments in your recent stay. We are very sorry for that and would very much like to have another opportunity to serve you the way you deserve it and show you that your experience is not really representative of the quality of service we regularly provide to all our guests and local customers who distinguish us with their preference.We hope we can welcome you back very soon to offer you another experience that can really be kept in your memories as a great one.Sincerely,

Dear RupkathaThank you very much for your kind review and for taking the time to share your experience with us.We hope to welcome you once again in our property as long as his travels bring him to Puno and he can regain confidence in our services.Sincerely,

Dear GuestThank you for staying with us and for your comments about our service and excursions -we are always committed to make our guests' experience even more memorable and great. Sincerely,

Dear Mr. OscarThank you very much for your kind review and for taking the time to share your experience with us. We are glad to know that you enjoyed the warmth of our services and the friendliness of our team, especially that provided by Andrea.Sincerely,

Dear JamesIt makes us really satisfied to read about your experience and see that the hard work of the team has resulted in a wonderful stay for you.Thank you for taking the time to share you valuable comments.We look forward to welcoming you to our beautiful property soon.Best regards,Oswaldo SotoGeneral ManagerGHL Hotel Lago Titicaca

Dear Mr. Aleksandar Thank you very much for your kind review and for taking the time to share your experience with us.We hope to welcome you once again in our property soon Sincerely,Oswaldo Soto General ManagerGHL Hotel Lake Titicaca

Dear SavioWe appreciate your glowing review and are so excited you were able to join us!Sincererly,Oswaldo SotoGeneral ManagerGHL Hotel Lake Titicaca

Dear Mr. JohnWe truly appreciate your review and thank you for choosing to stay with us. We look forward to welcoming you again on another great stay!Sincerely,Oswaldo Soto General Manager GHL Hotel Lake Titicaca

Dear XiaodongThank you for taking the time to share your comments about your recent stay at the GHL hotel Lake TiticacaWe will share your feedback about the pool with our leadership team.We appreciate your preference and hope you visit us again.Sincerely.

Dear BillyThank you very much for your kind review and for taking the time to share your experience in this medium. We are glad to know that you have enjoyed the warmth of our services and the friendliness of our team.We look forward to welcoming you once again at our property whenever your travels bring you to Puno.Sincerely,

Dear DavidVery kind of you to share with us your experience after your recent stay.We are saddened to know that he had to advance his departure for external reasons.We sincerely hope that he will return again and allow us to provide you with a unique and memorable service and attentive to his suggestions.Sincerely,

Dear ManishWe appreciate the time you have taken to share your experience with us.Our priority is to provide a pleasant and relaxing environment, providing the highest level of hospitality and we sincerely apologize for not meeting your expectations.Your comments are very important for us to take the necessary measures and thus improve day by day, according to the information described, our teams will work on it and thus prevent it from happening again, we guarantee that measures will be taken to improve the attention to our valued customers.Sincerely,

Dear SteveVery kind of you to share with us your experience after your recent stay.We are saddened to know that she had some difficulties connecting with the reception.We sincerely hope that he will return again and allow us to provide you with a renewed and memorable service and attentive to his suggestions.Sincerely,

Dear Michael Very kind of you to share with us your experience after your recent stay.We are glad to know that the service of our collaborators lives up to your expectations.We sincerely hope that you will return again and allow us to once again provide you with a memorable service and attentive to your suggestionsSincerely,

Estimado Huésped Muchas gracias por su gentil reseña y por tomarse el tiempo de compartir su experiencia en este medio. Nos alegra saber que ha disfrutado de la calidez de nuestros servicios y la amabilidad de nuestro equipo.Esperamos darle la bienvenida una vez más en nuestra propiedad siempre que sus viajes lo traigan por Puno.Saludos cordiales

Estimada Srta. DelizMuchas gracias por su gentil reseña y por tomarse el tiempo de compartir su experiencia en este medio. Nos alegra saber que ha disfrutado de la calidez de nuestros servicios y la amabilidad de nuestro equipo.Esperamos darle la bienvenida una vez más en nuestra propiedad siempre que sus viajes lo traigan por Puno.Saludos cordiales

Dear PrakashVery kind of you to share with us your experience after your recent stay.We are glad to know that the service of our collaborators lives up to your expectations.We sincerely hope that you will return again and allow us to once again provide you with a memorable service and attentive to your suggestions.Sincerely,

Dear MauricioWe appreciate the time you have taken to share your experience with us.Our priority is to provide a pleasant and relaxing environment, providing the highest level of hospitality and we sincerely apologize for not meeting your expectations.Your comments are very important for us to take the necessary measures and thus improve day by day, according to the information described, our teams will work on it and thus prevent it from happening again, we guarantee that measures will be taken to improve the attention to our valued customers. guests.Sincerely,

Dear AlastairVery kind of you to share with us your experience after your recent stay.We are glad to know that the service of our collaborators lives up to your expectations.We sincerely hope that you will return again and allow us to once again provide you with a memorable service and attentive to your suggestionsSincerely,

Dear Hugh Thank you for taking the time to write such a wonderful review of our hotel! We are very happy that you had a pleasant experience with us and recognized the quality of service provided by our collaborators, especially Lucienne and Mathilda. Thank you again for choosing GHL Hotel Lake Titicaca. We hope to see you again soon! Sincerely Oswaldo Soto General Manager GHL Hotel Lake Titicaca

Dear ArmandoThank you for choosing us. We are delighted to know that we managed to make your stay at Ghl Hotel Lago Titicaca the best.We greatly appreciate the time you have taken to provide us with your comments.Sincerely,

Dear Lindsey Thank you for taking the time to share your comments about your recent experience in GHL Hotel Lake TiticacaWe are glad to know that you enjoy your stay with us We hope you visit us again.Sincerely,

Dear CarlosOn behalf of all the GHL LAGO TITICACA staff, we appreciate your kind comments. We are delighted to know that you enjoyed our facilities and service during your stay with us. Our goal is for you to have a unique and extraordinary experience. Thank you for your visit and we hope to welcome you again.

Estimado HuéspedMuy amable por compartir con nosotros su experiencia tras su reciente estadía.Para cada uno de nosotros siempre será un gusto la satisfacción y constante retroalimentación de nuestros visitantes.Deseamos sinceramente, retorne en una nueva ocasión y nos permita brindarle una vez más un servicio memorable y atento a sus sugerencias.Saludos cordiales,Milagros VelazcoQuality Assurance Manager Hotel GHL Lago Titicaca