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"Bad experience at check in but hotel is beautiful. Room views and service is top notch! Only bad experience was at check in. When booked with expedia 2 adults and 2 childs, site said we could have a roll out bed free of charge. At check in the lady said that it is not free, and it is not offered free by any of their partners like expedia. I did not want to argue with the girl because, I was tired after a long day at the amazon, so I paid the additional $. Next morning I checked expedia again and found the same room with the extra bed free of charge. I went back to the front desk (different lady) who told me that she would check with the manager, and showed them the expedia note (FOC), and they refund me. I hated the check in because of the lady comments, she could have said that she would check with her manager, but not liying that any of their partners offered it for free. All the other employees were amazing, very kind and professional, they were so nice that we decided to eat all our meals at the hotel. Food was great! Thanks to all the employees, we will be back!"

"Front desk was awesome. Breakfast great, and family room perfect for 2 adults and 2 kids! Kids were very happy having their own bed. Beds were comfy so we recommend it. Thanks to the boy and girl (do not remember their names) at the front desk, they were very responsive and kind. Thanks"

"Excellent location, interesting architecture and history, clean, good breakfast, staff very friendly and helpful. Worked perfectly for my quick visit to Iquitos."

"Clean, comfortable room, included breakfast was good; staff are friendly and welcoming!"

"There were renovations in the pool, so it was closed & the weight room was closed, 2 amenities I wanted to use. This needed to be advertised so I would have chosen another hotel. No discounts offered :("

"Room was very clean and the staff was very accomodating. The breakfast was very good and they were always there when we needed help withsomething"

"We arrived on an early flight, and got to the hotel at 6 AM. We were very tired. They gave us an early check-in in: no extra cost, and no questions asked! When you've been traveling intentionally for two days, this is a huge bonus."

"In front of the water.. ild building.. needs renovations "

"Great place. Centrally located. The staff was wonderful. We got there very early and they went ahead and put us into a room. Front desk staff was very accommodating and very helpful in our trip. I have stayed in Iquitos twice this year. If I go back, I will definitely go to this hotel."