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"Hard to communicate, none of the staff could speak english. Very pushy with upgrades & segregates you if you’re not part of the “fiesta club”. Food was decent, Italian restaurant took 1 hour for appetizers to come out. Housecleaning woke us up ever. Single. Day. & entered into the room every morning 9am & 10am without fail despite having the do not disturb sign on the door and telling them no. You can’t get complimentary anything including no late check out & they will charge you even if you checkout and need to hang around waiting for your departure flight which is uncommon at all inclusives. Even beach towels, they will mark how many you have and you have to sign and return them or you’ll get charged. Went with a group of friends for a bachelorette- they did not do anything special too. Just go somewhere else unless you’re specifically looking for a budget family resort near downtown PV. They have no amenities or game rooms for people over the age of 12. No buffet and you can only dine at reso only dinner restaurants so it’s hard to be flexible with your schedule, if you miss your reso, you are simply not eating. They also shut down the breakfast/lunch buffet between 12pm-1pm which is odd because it’s peak lunch period. Beds were comfy though"

"Very attentive staff. Clean rooms. Great food options, al a carte and buffet both excellent"

"This resort ticks all the boxes! Beautiful, cool rooms esthetically pleasing white on white with little vines in vases for a green touch of colour. The pool is large with lots of shade trees and palapas. The grounds are gorgeous and the beach is stunning. The food and drinks are good but the staff is AMAZING, without exception! I will absolutely recommend this to any family or couple or solo traveller without hesitation and will be returning as a regular! "

"The rooftop pool was great and the staff was excellent. Special shout out to the food at the Paradise restaurant. From check in, to waiters, to housekeeping, everyone made our trip amazing!! "

"We stayed here for a week and we were put in an adjoining room. We could hear every conversation in the other room and they weren’t quiet. There were no drawers to put our clothes so we had to keep everything in our opened suitcases on the table. There was 1 cockroach found in the room on the fridge. The room had a great view of the ocean on the 11th floor with a nice balcony to relax on. There were only 3 restaurants to choose from and they usually served the same food. Not a ton of amenities, the bars don’t open until 11-12! The gym had very few machines and some were broken. To my gringo friends: do not eat at the hotdog/hamburger food cart unless you want bathroom issues. Overall we had a relaxing time, but got bored by the 4th or 5th day. "

"The property was ok. The food was sub par. Staff was nice. "

"Food is good, staff is super nice. "

"Clean comfortable bed, great breakfast and the AC worked good. It is a 5 minute walk to the airport terminal."

"For the most part, employees were nice. We did not get hand soap, door was not locking, and the ironing board was not working. We reported and they fix it as soon as they could. "