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"Over all 10/10"

"The hotel is relatively new and beautiful. There were a few hiccups that were problematic our first room the air conditioner didn't work and then bumped us into a junior suite which was an upgrade from we originally had but then there's no water pressure and no hot water the first night. They finally managed to figure out how to get us hot water but it was intermittent and would come in and out during the time there. The mattress was hard as a rock and definitely needs a mattress topper. But otherwise the hotel was very beautiful the stay was wonderful the restaurant was great The staff was very accommodating and helpful I just wish they had a better mattress or a mattress topper."

"Excellent"

"Hotel was full of locals with no manners,lines to have lunch that we ate outside hotel. When did get to dine the buffet was full of people and cutting in line. I also got very sick when I ate lunch there…had to stay in hotel room all day because to be close to a bathroom. Assigned 3rd floor but elevator was broken. I will not go back but staff was super nice!"

"We stayed at the ibeostar in Cancun and the difference is night and day. This one in puerto plata is not well kept. The pool was dirty, paint around the hotel chipping away , food was okay. No complaints about the staff, they were all friendly and polite. I just wish the facility was up to the same standards as the other locations. Cancun location there were shows and activities that we were made aware of and invited too. Im not sure if there were any here because I did not see any or hear of. The atmosphere was just different. All in all I would probably not attend this location again. "

"yutyututy"

"overall good experience"

"Yes "

"He visitado otras localidades del grupo Wyndham (2 veces ViVA Dominicus La Romana) pero esta me dejo sorprendido, especialmente en los diferentes restaurantes y su variado menú. Una gran variedad de actividades deportivas y buena animación. Algunos aspectos de mejora (Comunicación interna para el tour de bicicleta, actividad del teatro, en mi percepción, le faltó chispa) pero aun así un 4.5 de 5. Servicio muy bueno y personal atento."