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"The pool was clean, staff was great, always available to help , the breakfast was so good. I enjoy going to the cafe restaurant to have the fresh baked goods. I love the corn bread and the caramel late everything was delicious there and the people that work there are so nice and kind. We love the place so much that my sister became member of the BIP vacation club and added me I cant wait to go back."

"Excellent place to vacation awesome service "

"This is not an all inclusive resort as it states. Most amenities are not available unless you have a membership with the hotel. The special restaurants prioritize members ,large tanning beds are $100 dollars per day. Rooftop pool is only accessible to members. They walk around offering coconuts for $9. Basically felt like a New York hotel. Spa treatments were priced as New York prices as well. Pools close early. Hotel overall is very Americanized didn’t really feel like Mexico. If you’re looking for the Mexican culture this is not it. "

"Great views, spacious rooms, clean, amazing staff and service. Great place to relax! "

"Decent family resort. Went there with 2 boys - 9 and 11 years old and had a good week. Staff didn't seem super happy, but that's fine, and my only real disappointment with the amenities was that they often weren't available as advertised. One of the reasons I chose this resort, for instance, was the zip-line and climbing wall for the kids. I did not see the climbing wall open during our stay, and the zip line was open for a very short period in the morning and again in the afternoon. The 9 year old stood in line on 4 different occasions only to be turned away as they were closing (again), which disappointed him. Restaurants were good, particularly the steakhouse, and the buffet was ok."

"Food was great. We couldn’t go to the beach because there was too much seaweed."

"It was a beautiful resort, I would stay again "

" No value for the money you pay , food is acceptable , bars are good with acceptable variety of drinks . Representatives offering Privilege are a pain and they give you a hard time , check in is terrible , it is suppose to be at 3:00 pm but your room is never ready."

"It’s definitely more family resort, to enjoy with kids "