Pueblito Hotels, Santa Marta

"The property had stunning views of the ocean, with all the bells and whistles of outdoor furniture. The pool does not have anti slip strips on stairs though and I fell hard on my spine. I wrote up a statement as requested and never heard a word from them. Not even a follow up on how I was feeling. When reported, they said they would view pool cameras. 5 hours later I went down and they handed me a pen and paper and told me write what happened. I spent the rest of my time there bed ridden and suffered major discomfort. Pool needs signage and safe entrance out in place and staff and management need to take a course on hospitality "

"Everthing is very good except for the service with their private taxi which cost double than the yellow taxi."

"Wonderful staff, especially Paula, Maria and the girl with the curly hair (sorry didn’t get your name) at the front desk. Hotel isn’t located in the best area, but ok walking during the daylight. Could definately use more variety at breakfast and more pool loungers. Cleaning staff do a great job, keep everything spotless."

"Excellent service, superb cleanliness "

"Very nice pools and beach"

"Très bel hôtel , vue incroyable ! Et superbe rooftop "

"Great service!!!"

"Excellent view to the beach, the rooms are very clean and with good space, excellent staff, kind and helpful all the time and the air condining very good."

"Personal muy amable, cordial, buen servicio "