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Hotel Casa Real

3.5 star property
Historic charm meets contemporary comfort at this welcoming retreat where guests can warm up by the lobby's roaring fire just steps from ancient wonders

Choose dates to view prices

Hotel Casa Real combines rich history with modern amenities near the Great Pyramid of Cholula. Travelers can gather around the lobby's cozy fireplace after exploring nearby archaeological sites or enjoy a relaxing drink at the hotel's bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Room service
The current price is AU$77
includes taxes & fees
20 Apr - 21 Apr

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Room

Premium bedding, down duvets, minibar, desk

Basic Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Double Beds, Balcony

Classic Double Room, 2 Double Beds, Balcony

Classic Double Room, 2 Double Beds, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room Single Use, 1 King Bed

Comfort Double Room Single Use, 1 King Bed

Comfort Double Room Single Use, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Double Room

Royal Double Room

Royal Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room

Signature Room

Signature Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Cholula, a neighbourhood in San Andrés Cholula, Hotel Casa Real is near theme parks. Great Pyramid of Cholula and Zócalo de Puebla are notable landmarks, and travellers looking to shop may want to visit Explanada Shopping Center and Angelopolis Commercial Center. Looking to enjoy an event or a match while in town? See what's going on at Cuauhtemoc Stadium. Visit our San Andrés Cholula travel guide
Map
603 Calle 14 Ote Santiago Xicotenco, San Andrés Cholula, Pue., 72810

What's nearby

  • University of the Americas Puebla
    University of the Americas Puebla
    1 min walk - 0.0 km
  • La Virgen de los Remedios Sanctuary
    La Virgen de los Remedios Sanctuary
    17 min walk - 1.5 km
  • Great Pyramid of Cholula
    Great Pyramid of Cholula
    17 min walk - 1.5 km
  • Container City
    7 min walk - 0.6 km
  • Zócalo
    8 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    24 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    33 min drive

Restaurants

  • Suave Remedio
    2 min walk
  • El Macho Mezcalero
    1 min walk
  • El Tigre
    1 min walk
  • Flautlán
    1 min walk
  • Sakura Sushi
    1 min walk

About this property

Hotel Casa Real

Hotel near Great Pyramid of Cholula
Located close to Explanada Shopping Center, Hotel Casa Real provides a garden, a fireplace in reception and a bar. Free in-room WiFi, with a speed of 25+ Mbps, and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), a 24-hour front desk and secured bike storage
  • Luggage storage, smoke-free property and a porter/bellboy
  • Concierge services and multilingual staff
Room features
All guest rooms at Hotel Casa Real feature comforts, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with free toiletries
  • Wardrobes/cupboards, LED light bulbs and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Weekday continental breakfast available 8:00 AM to 1:00 PM for a fee: MXN 190 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 250

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Lever door handles
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 250, per pet, per night, plus a deposit of MXN 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 190 for adults and from MXN 120 for children
  • Pet deposit: MXN 250 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Hosted evening meal: MXN 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 32

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Casa Real Hotel
Hotel Casa Real San Andrés Cholula
Hotel Casa Real Hotel San Andrés Cholula

Frequently asked questions

Is Hotel Casa Real pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a deposit of MXN 250 per stay and a fee of MXN 250 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Casa Real ?

As of 19 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Real on 20 Apr 2026 start from AU$77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Casa Real ?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa Real ?

Checkout is at noon. Late checkout is available for a fee.

Where is Hotel Casa Real located?

Located in Cholula, this hotel is 1 mi (1.5 km) from Great Pyramid of Cholula and 2.3 mi (3.7 km) from Explanada Shopping Center. Angelopolis Commercial Center and Metropolitan Auditorium are also within 6 mi (10 km).

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Reviews

Hotel Casa Real Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 126 out of 201 reviews
Rating 8 - Good. 51 out of 201 reviews
Rating 6 - Okay. 13 out of 201 reviews
Rating 4 - Poor. 4 out of 201 reviews
Rating 2 - Terrible. 7 out of 201 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a nice surprise. Clean and refreshed rooms. Ample parking and friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality for the price, nice and obliging staff members.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

R A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay nearby UDLAP, shops and restaurants!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente value, nice place, very nice with pets. Nothing bad to say at all
Stayed 1 night in Jul 2024
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and cozy, the room was great! But the only thing I didn't like was that the room service ended too early.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accomodations, highly recommend!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Irasema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

I enjoyed this stay very much
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service
All ok
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

FERNANDO JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, ampliamente recomendable
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Infusion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing you it did not have air conditioning but the weather was good so this was not an issue.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Manishi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was excellent but no fans or air-conditioning.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Rosalba

I was average Cleanliness
Stayed 8 nights in Aug 2024
Verified

2/10 Terrible

Ivan

Very noise, the walls are paper thin you can hear everything. The room I stayed in faced the dinning hall so it was very noisy and you could hear everyone checking in and walking in and out. They were doing renovations on top of that. I had to check out that very same day.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service
The time that it takes register in th platform
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

Daniel

This was the worst night of my life, we got a room thay was not cleaned after the last people used it. We had to wait til the cleaned and glad we did because they were literally just making the bed instead of changinf the sheets, there is no air conditioning. The street is extremely noisy, music does not stop until 4 a.m. its like music on top of music, our room just shook and vibrated most of the night, horrible experience. Never again!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy rico me toco buffet en fin de semana
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente con la habitación a excepción que en temporada de calor, el cual fue el caso de mi estancia se sintió mucho calor y no había aire. Y no estoy segura si el personal de limpieza hizo mucho ruido por la mañana en las otras habitaciones. Pero todo lo demás la habitación cumplió con nuestras necesidades. Esta muy lindo!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Hiram

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El lugar es muy bueno pero el internet no llega bien
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y limpio
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy agradable habitaciones limpias, Personal amable, excelente locacion
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rubén Fierro

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia, buen servicio, el bufete rico y variado, buena atención, ubicación céntrica y de fácil acceso.
Stayed 4 nights in Feb 2026