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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Rhode Island Convention Center

Photo gallery for Neptune, an Ash Hotel

Property entrance
The Gang Room, Two Queen Beds
Staircase
2 bars/lounges, karaoke bar, cocktail bar
2 bars/lounges, karaoke bar, cocktail bar
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AU$205
includes taxes & fees
4 Aug - 5 Aug

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed

The Mates Room, One Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Day bed
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 4 Single Bunk Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed

The King Room, One King Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Bunk Beds

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
122 Fountain Street, Providence, RI, 02903

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.0 km
  • Rhode Island Convention Center - 2 min walk - 0.2 km
  • Johnson and Wales University - 3 min walk - 0.3 km
  • Providence Place Mall - 5 min walk - 0.4 km
  • Brown University - 19 min walk - 1.7 km

Getting around

  • Providence Station - 10 min walk
  • Providence, RI (PVD-T.F. Green) - 14 min drive

Restaurants

  • ‪The Vig - ‬4 min walk
  • ‪Trinity Brewhouse - ‬2 min walk
  • ‪The Black Sheep Providence - ‬4 min walk
  • ‪The Malted Barley - ‬3 min walk
  • ‪Reiners Bar & Game Room - ‬4 min walk

About this property

Neptune, an Ash Hotel

Hotel near Rhode Island Convention Center
Located close to Amica Mutual Pavilion and Providence Place Mall, Neptune, an Ash Hotel provides a coffee shop/cafe and 2 bars. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Local cuisine breakfast (surcharge), secured bike storage and ATM/banking services
  • Smoke-free property, concierge services and a lift
  • Multilingual staff, luggage storage and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 52 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, as well as amenities such as free WiFi and minibars. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Daily housekeeping and desks

Languages

English

Similar properties

Lobby

Omni Providence Hotel

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 2,600 reviews
The price is AU$279
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

Is Neptune, an Ash Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at Neptune, an Ash Hotel?

As of 17 July 2025, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on 4 Aug 2025 start from AU$204.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neptune, an Ash Hotel?

Limited spots are available.

What time is check-in at Neptune, an Ash Hotel?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Neptune, an Ash Hotel?

Checkout is at 11:00 AM.

Where is Neptune, an Ash Hotel located?

Located in Downtown Providence, this hotel is steps away from Rhode Island Convention Center and Amica Mutual Pavilion. Johnson and Wales University and Providence Place Mall are also within 5 minutes. Providence Station is 10 minutes by foot.

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Neptune, an Ash Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1005 reviews
Rating 8 - Good. 271 out of 1005 reviews
Rating 6 - Okay. 133 out of 1005 reviews
Rating 4 - Poor. 80 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Suvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and accommodating staff, great location, great price and easy to get to and from. I’d stay again!
Stayed 3 nights in Jun 2025

10/10 Excellent

tailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and personable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic area
Stayed 1 night in Jun 2025

8/10 Good

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was generally good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and nice hotel that was very easy to get around the city in. The hotel staff was very friendly and gave great recommendations for things to do in the city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice guest service!
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
I loved this older hotel and appreciated how it had been kept in great shape. My room was very quiet and the staff was very helpful. Location downtown was very convenient for dining and the airport.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christenson

Liked: Cleanliness, amenities, property conditions & facilities
Providence Proper
Stayed 1 night in Jul 2025

8/10 Good

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately don’t know their name, but one member of staff was incredibly helpful and friendly at reception, which makes your stay much more welcoming! The room was spacious and had a hair dryer, steamer, TV & toiletries which is always great.
Stayed 2 nights in Jun 2025

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience!
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Wished Coffee was available in the morning though.
Stayed 1 night in Jun 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an old fashioned ambiance with all the modern features. We stayed one night and had no issues. Walking distance to everything I needed. They could have their own parking lot however but they did say that pay parking was available in their bio.
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Liked: Cleanliness
Great property. Wish the cafe was open, but it was still amazing. Super room. Nice bedding. Great furniture. Wonderfully attentive staff
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice place
Stayed 1 night in Nov 2024

6/10 Okay

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really quaint hotel. Would have loved more amenities, like a closet and fridge
Stayed 1 night in May 2025

6/10 Okay

Pauline

Liked: Cleanliness
Disliked: Staff & service
I was surprised that there was no parking nor did staff help
Stayed 1 night in Jul 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
Stayed 1 night in Dec 2024

8/10 Good

Steven

Disliked: Amenities, property conditions & facilities
By
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a fun and unique hotel experience. Definitely recommend. Will stay here again if I'm back in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda Jayne

Liked: Cleanliness
Coffee facility,not open.dark room worn out carpet runners with holes.
Stayed 2 nights in Jun 2025

6/10 Okay

Kyeungsub

Liked: Staff & service
Disliked: Amenities
Too small, dust in the room, too small shower booth, Karaoke underground, bars next door. But I love the coffee.
Stayed 1 night in Jun 2025

10/10 Excellent

Elisha

Liked: Staff & service, amenities, property conditions & facilities
Very cool historical building. Little tight to navigate but overall good stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Ch

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room is not clean, found someone else’s hair on bed and dirt on carpet. Corner is dusty. Facility is really old.
Stayed 2 nights in Jun 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming and vintage place to stay. No fridge in room or hair dryer or small things like that but very homey. Stay feels like you’re in an apartment rather than hotel. I loved the vibe!!
Stayed 2 nights in Apr 2025