Two Bedroom Apartment with Terrace | Terrace/patio

Reviews of Chateau 9 Apartments by Adrez Living

3.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 38 reviews" "
Rating 8 - Good. 11 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.0/10

Cleanliness

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marek, Auckland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Adrez Living on 11 Feb 2024
Dear Marek,Thank you for your feedbackBest regards,

6/10 Okay

Elizabeth

Stayed 3 nights in Dec 2023
Response from Adrez Living on 11 Feb 2024
Dear Elizabeth,Thank you for your feedbackBest regards,

10/10 Excellent

anthony

Stayed 6 nights in Dec 2023
Response from Adrez Living on 11 Feb 2024
Dear Anthony,Thank you for your positive feedback! Best regards,

10/10 Excellent

DALE

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is a nice, quaint property with nicely decorated rooms. It is in a good location that is easily walkable to the town square.
Stayed 2 nights in Dec 2023
Response from Customer Care Team, Adrez Living on 13 Feb 2024
Dear Dale, Thank you for your kind feedback, it is greatly appareciated. Should you decide to visit Prague again, we would be more than happy to welcome you back for another enjoyable stay.With best regards, Customer Care Team, Adrez Living

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 3 bedrooms 2 bath property was very large and all 3 bedrooms had comfortable king size beds. High ceilings and double sound proof windows. The pictures on the listing were pretty accurate. Kitchen is very basic and worked well for us to primarily heat leftovers/takeouts or make tea. The bathrooms are basic but more than adequate. You can hear the people staying on the floor above but we were lucky that they weren’t particularly loud during our stay. The location is superb in the middle of Old Town but tucked away on a quiet street. Excellent cafe for breakfast and snacks on the ground floor. There is no reception and all doors operate with key pads. Would recommend for families and a large group traveling together.
Stayed 5 nights in Nov 2023
Response from Customer Care Team, Adrez Living on 16 Dec 2023
Dear Jane, Thank you for taking the time to share your detailed feedback about your recent stay at our property. We're thrilled to hear that you enjoyed the spaciousness of our accommodation and found the beds comfortable.We appreciate your observations about the kitchen and bathrooms, and we're glad they met your needs. It's wonderful that you enjoyed the location in the heart of Old Town and the quiet street setting.Thank you for recommending our property for families and large groups. We hope to have the pleasure of welcoming you back on your future travels. With best regards, Customer Care Team, Adrez Living

10/10 Excellent

Dylan John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the only problem with, and otherwise perfect stay, was the lack of master bathroom curtains. no privacy in there after dark. The managers gave us free wine instead of a curtain.
Stayed 4 nights in Apr 2023
Response from Customer Care Team, Adrez Living on 16 Dec 2023
Dear Dylan John, Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an otherwise perfect stay at our hotel. We apologize for the inconvenience caused by the lack of master bathroom curtains and appreciate your understanding.We hope to have the opportunity to welcome you back for another enjoyable stay. With best regards, Customer Care Team, Adrez Living

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Room comfort
A strange apartment (with lots of character)
Maybe this is typical of apartments in the old town... There are multiple hazards in the building - an unexpected step down inside the front door of the building - another outside the front door of the apartment, coming out, a very narrow very steep spiral staircase down to the dungeon bedroom, a low doorway to the bedroom, a bed that only just fit into the room with sharp wooden corners to bang your shins on, a big step down from the shower. Not suitable accommodation for the overweight and over fifties. The WIFI was crap and the building smelt. The area is really interesting.
Stayed 4 nights in Oct 2023
Response from Customer Care Team, Prague Residences on 29 Nov 2023
Dear Jonathan, Thank you for sharing your detailed feedback about your stay. We appreciate hearing about your experience, and it's important to address any concerns or issues you encountered.It sounds like there were some challenges with the layout and facilities of the apartment, particularly regarding safety and accessibility. We apologize for any inconvenience caused, and we'll ensure that your feedback is taken into consideration for improvements.Concerning the WIFI and the building's smell, we understand how these factors can impact the overall experience. We'll pass on your comments to the relevant parties to address and resolve these issues.Despite the challenges, it's positive to hear that you found the area interesting. We hope that you might consider giving us another opportunity to host you, ensuring a much smoother and more enjoyable stay. If you wish for a different experience - we also have other buildings with different concepts, design, and prices. We can recommend a specific property based on your any questions or preferences. With best regards, Customer Care Team, Prague Residences

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot and great property
Stayed 1 night in Oct 2023
Response from Customer Care Team, Prague Residences on 22 Oct 2023
Dear Gary, Thank you for your brief but positive feedback! We're delighted to know that you had a great experience and enjoyed the property. Your comments are valuable to us, and we look forward to hosting you in the future.With best regards, Customer Care Team, Prague Residences

8/10 Good

Eliza

Travelled with group
Liked: Cleanliness, property conditions & facilities
We stayed for six nights but nobody came to change the towels for us.
Stayed 6 nights in Sep 2023
Response from Klara on 21 Sept 2023
Dear Eliza,thank you fro taking the time to let us know of your experience.I will address the towel issue to our housekeeping team.With kind regards,Customer Care team

8/10 Good

Dan Edward

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Klara on 21 Sept 2023
Dear Dan Edward,thank you for rating us after your stay.WIth kind regards,Customer Care team

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
With 3 bedrooms, we had lots of room for 5 adults.
Stayed 1 night in Jul 2023

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, hosts were communicative and helpful!
Stayed 3 nights in Jun 2023

10/10 Excellent

Janice

Stayed 4 nights in Jun 2023

8/10 Good

Ewa

Liked: Cleanliness, amenities
Stayed 5 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 1 night in Apr 2023

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful and spacious in the center of the walkable old town

10/10 Excellent

Jeanette

Stayed 2 nights in Mar 2023

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Maureen, Golden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very charming and located near many Old Town attractions.
Stayed 3 nights in Aug 2022

10/10 Excellent

Jennifer, Mankato

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was absolutely stunning. On a quiet side street very close to everything. We also greatly enjoyed the cafe next door. Would definitely stay here again.
Stayed 4 nights in Aug 2022

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Jose, Potomac Falls

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Shea

Stayed 2 nights in Jun 2022

4/10 Poor

Beata

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room extremely small. Ants everywhere in the room - including bed.. No chairs in the room, you can't walk around the bed. No place for a travel bag. Only one night stand
Stayed 3 nights in Jun 2022
Response from Prague Residences Team on 16 June 2022
Dear Beata, we are sorry that the room did not meet your expectations. I also would like to apologize for ants in the room. We do our best to prevent them in the apartment, however, as it is situated on the ground floor, sometimes, our efforts are not enough. We will pay more attention on that to avoid this situation in future. Shadiyar Kozybayeva Junior Residence Manager

10/10 Excellent

serkan

Travelled with family
Liked: Cleanliness, room comfort
Great location
The property has a old family home feel to it. Very comfortable and we enjoyed having breakfast on the roof terrace. It's very peaceful up there. The location is absolutely perfect for every possible place of interest. We always came back to freshen up etc in Between visiting places as its so close that you are never far from anything.
Stayed 4 nights in Feb 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sehr zentral gelegen, trotzdem ruhig in der Nacht. Genug Platz für 6 Personen
Stayed 2 nights in Oct 2023
Response from Customer Care Team, Prague Residences on 22 Oct 2023
Dear David, Thank you for your review! We're delighted to hear that you found our location convenient and enjoyed the peaceful nights. It's great that the accommodation was spacious enough for your group. If you ever plan to return to the area, we'd be more than happy to welcome you back. Your feedback is greatly appreciated. With best regards, Customer Care Team, Prague Residences

10/10 Excellent

Lorena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
alles top
Stayed 2 nights in Sep 2023
Response from Klara on 21 Sept 2023
Dear Lorena,thank you fro taking the time to let us know of your experience.WIth kind regards,Customer Care team

10/10 Excellent

Jasmin

Stayed 1 night in Jul 2023

6/10 Okay

fangbing

Stayed 2 nights in Feb 2023

10/10 Excellent

hyeongkuk

Liked: Cleanliness, room comfort
가격이 두배여도 옵니다
장점 - 넓음 - 깔끔한 주방 - 청결한 화장실 - 따뜻한 물 잘나옴 - 인테리어 너무 좋음(따라하고 싶음) 단점 - 한번만 온게 단점임 적어도 10일은 살아보고 싶음
Stayed 1 night in Jan 2023

10/10 Excellent

Bruna

Travelled with group
Liked: Cleanliness, room comfort
Muito próximo a todos os pontos turísticos, fizemos tudo a pé. Ótimos lençóis e cobertas. Tudo novo!
Stayed 5 nights in Nov 2022

8/10 Good

Matthias

Stayed 2 nights in Aug 2022

8/10 Good

beatriz

Travelled with family
Liked: Cleanliness, room comfort
Praga
Tal cual las fotógrafas, relación precio calidad adecuada.
Stayed 3 nights in Jul 2022

10/10 Excellent

Marco, Genova

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Posizione centralissima, a metà strada tra Ponte Carlo e piazza della Città Vecchia, fortemente consigliata
Stayed 3 nights in Jun 2022

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, room comfort
Très bonne localisation
Séjour bien agréable à Prague. Hôtel bien situé dommage que la réception soit sur l’hôtel certes proche mais pas juste à côté. Personnel aimable et serviable.
Stayed 4 nights in Nov 2021

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2021