Portofino Hotels, Phoenix

"Courteous staff, clean rooms, lovely property and pool. The manager happened to be about when we arrived at our room, and greeted us, welcomed us, and encouraged us to ask for his assistance if needed. Our place was much like an apartment sized Air BnB, complete with washer, dryer, and dishwasher. We received a welcome basket of snacks, water and needed kitchen/laundry supplies. There are always snacks, water and coffee available for free near the front desk. The rooms are spacious, but a bit out dated as far as paint and decor. Located in a safe area, the property is gated with a code. The room doors also use a code. The rooms are not cleaned every day, unless you request that.The only drawback we had was that no one is on duty at the desk late evening or early morning. We only saw a maintenance man cleaning the outside area after hours, and he could not help us with our questions. "

"The room was just amazing love the set up it's own room closet I'll kitchen it was amazing "

"Nice, spacious clean room. Onsite restaurant for dinner was just ok, breakfast restaurant was good. There's a shuttle to the airport that runs every half hour, so very convenient for flying out of Phoenix airport. Onsite fitness center and pool were nice amenities."

"Very clean room and super comfortable bed and pillows. For a small room, it was very well organized. The shower pressure was strong, which we don't usually find in the desert. Would recommend this place for a short stay in Phoenix. Also, it's so convenient for visiting the zoo or the botanical gardens."

"The room was spotless with plenty of amenities. We loved the suite we had. It was very comfortable and roomy. We plan on staying here again. The only drawback was the lack of parking. I am handicapped and often the handicapped stalls were taken by cars with no handicap hang tag or license plate. When we told the front desk, they said they would inform their manager, otherwise there was nothing they could do. That was disappointing. "

"Very welcoming staff. Super helpful. Clean comfortable room. Convenient room. As requested lower floor. Continental breakfast was perfect "

"Excellent helpful staff. I loved the pools! "

"The room for clean, staff was great, we loved the hot spa and the pool. We wanted to stay longer, but time wouldn't let us. Thanks to all of the staff"

"Clean rooms"