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SureStay Hotel by Best Western Phoenix Airport

Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Featured image
Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of SureStay Hotel by Best Western Phoenix Airport

SureStay Hotel by Best Western Phoenix Airport

2.5 out of 5

3.5/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
3037 E Van Buren St, Phoenix, AZ, 85008

Explore the area

  • Popular LocationCelebrity Theater8 min walk
  • Popular LocationArizona Science Center5 min drive
  • Popular LocationChase Field6 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)7 min drive

Choose dates to view prices

About this area

Phoenix

In the city centre, SureStay Hotel by Best Western Phoenix Airport is in Downtown Phoenix, a neighbourhood in Phoenix with good airport proximity. The area's natural beauty can be seen at Camelback Mountain, while Celebrity Theater and Phoenix Theatre are cultural highlights. Enjoy an event or a match at Chase Field, and consider making time for Phoenix Zoo—a top attraction that's not to be missed.

What's nearby

  • Celebrity Theater - 8 min walk
  • Arizona Science Center - 5 min drive
  • Phoenix Convention Center - 6 min drive
  • Arizona Center - 6 min drive
  • Chase Field - 6 min drive

Restaurants

  • Knock Kneed Lobster - 7 min walk
  • La Barquita Restaurant - 3 min drive
  • La Barquita Restaurant - 3 min drive
  • Wendy's - 3 min drive
  • Ruby Tuesday - 3 min drive

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Sky Harbor International Airport (PHX) - 7 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Phoenix hotel in Downtown Phoenix, near Celebrity Theater
This hotel features an outdoor pool, coffee/tea in a common area and a business centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. All 95 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and LCD TVs with digital channels. Other amenities available to guests include coffee makers, free weekday newspapers and free local calls.
SureStay Hotel by Best Western Phoenix Airport offers 95 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and complimentary newspapers. 49-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (USD 10 per day)
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • No lifts
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • 49-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Extended parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 480 out of 1736 reviews
5 - Excellent 28%
Rating 4 - Good. 559 out of 1736 reviews
4 - Good 32%
Rating 3 - Okay. 298 out of 1736 reviews
3 - Okay 17%
Rating 2 - Poor. 147 out of 1736 reviews
2 - Poor 8%
Rating 1 - Terrible. 252 out of 1736 reviews
1 - Terrible 15%

3.9/5

Cleanliness

3.8/5

Staff & service

3.4/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute garbage. Terrible property. Rude staff. Gross place. Don’t go here. You’re better off in a Motel 6.
Stayed 1 night in Nov 2021

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very close to airport, clean quite.
Stayed 1 night in Nov 2021

1/5 Terrible

Travelled with partner
Disliked: Property conditions & facilities
Not in a good neighborhood and wouldn’t walk around at night. Could smell pot pretty strong, and to top it all off… guess what I seen in the morning? Roaches. Yes, two of em. One on a night stand and the other on the bed….
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like evrrything
Stayed 3 nights in Nov 2021

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service
The staff did not respond to my message re: a shuttle from the airport for over an hour, and when I called, the phone just rang and rang. So I took a cab, which cost me $20. Plus the hotel is located in a food desert inhabited by junkies.
Stayed 1 night in Nov 2021