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Harbour Heights Hotel

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Desk, iron/ironing board, cots/infant beds, free WiFi
Desk, iron/ironing board, cots/infant beds, free WiFi
Desk, iron/ironing board, cots/infant beds, free WiFi
Desk, iron/ironing board, cots/infant beds, free WiFi

Overview of Harbour Heights Hotel

Harbour Heights Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
73 Haven Road, Sandbanks, Poole, England

Explore the area

  • Popular LocationSandbanks Beach10 min walk
  • Popular LocationBranksome Chine Beach2 min drive
  • Popular LocationBranksome Dene Beach3 min drive
  • AirportBournemouth (BOH-Bournemouth Intl.)17 min drive

Choose dates to view prices

About this area

Poole

Located in Poole, Harbour Heights Hotel is near the beach. Lighthouse, Poole's Centre for the Arts and Bournemouth Pavillion Theatre are cultural highlights, and some of the area's activities can be experienced at Poole Harbour and Sandbanks Ferry Terminal. Looking to enjoy an event or a game while in town? See what's happening at Poole Stadium or Fitness First Stadium. Looking to get your feet wet? Kayaking, waterskiing and windsurfing adventures can be found near the property. Guests appreciate the hotel's quiet location.

What's nearby

  • Sandbanks Beach - 10 min walk
  • Branksome Chine Beach - 2 min drive
  • Branksome Dene Beach - 3 min drive
  • Alum Chine Beach - 5 min drive
  • Brownsea Castle - 57 min drive

Restaurants

  • The View Restaurant — 1 min walk
  • Ocean Palace — 1 min walk
  • Stock Dining Room & Bar - 13 min walk
  • Le Cafe - 20 min walk
  • Haven Ferry - 3 min drive

Getting around

  • Branksome Station - 5 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 17 min drive

About this property

Harbour Heights Hotel

4-star hotel with 2 restaurants and conference centre
Along with 2 restaurants, this smoke-free hotel has a snack bar/deli and a conference centre. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and conference space. All 38 rooms offer conveniences such as fridges and coffee makers, along with free WiFi, free wired Internet and plasma TVs. Hairdryers, phones and desks are among the other amenities that guests will find.
Harbour Heights Hotel offers 38 forms of accommodation with coffee/tea makers and designer toiletries. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10.00 per night)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 13.50 per person
  • 2 restaurants
  • Coffee/tea in a common area

Family friendly

  • Cots/infant beds (surcharge)
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Languages spoken

  • English
  • French
  • Polish
  • Portuguese

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 25 2021 to February 8 2022 (dates subject to change):
  • Dining venue(s)
The property is closed between 2 January and 23 January.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.00 per night.
Cots (infant beds) are available for GBP 5.00 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 13.50 per person (approximately)
  • Self-parking fee: GBP 10.00 per night
  • Late check-out fee: GBP 25
  • Crib (infant bed) fee: GBP 5.00 per night
  • Rollaway bed fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Harbour Heights Hotel Hotel
Harbour Heights Hotel
Harbour Heights Hotel Poole
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset
Harbour Heights Hotel Poole
Harbour Heights Hotel Hotel Poole

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 128 out of 312 reviews
5 - Excellent 41%
Rating 4 - Good. 125 out of 312 reviews
4 - Good 40%
Rating 3 - Okay. 43 out of 312 reviews
3 - Okay 14%
Rating 2 - Poor. 14 out of 312 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 312 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Great views, but hotel could do with some TLC and staff training. We have stayed a number of times before at this hotel, and this may well be our last. The room missed some basic items, and staff attitude was quite terse, Restaurant also can’t cook an egg properly on multiple occasions!
Stayed 2 nights in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel in a good position for Poole. Breakfast slow due to having to be served items rather than buffet style as other hotels now doing again.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel spectacular views, staff friendly and helpful
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning harbour views, excellent Chinese restaurant - Ocean Palace, rooms spotless & staff extremely welcoming & friendly.
Stayed 2 nights in Aug 2021