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"The hotel is beautiful! On the river with the gurgle sound of the river to fall asleep to. Ana, who checked us in, was the most wonderful person you could ever imagine. So welcoming and kind. She also made the food for the breakfast banquet that is offered ! Trust me, you don’t want to miss that!"

"Very clean,...........excellent check in, good parking on site,.........breakfast could be better."

"I booked this property as s gift for a couple and their feedback was that the entire Helguera Team was absolutely outstanding . They took very good care of every small detail requested by Me , therefore making their stay even more special. Thank you all for making my friend’s stay so memorable. "

"Check in was good friendly welcoming staff. Easy parking. Room was good really clean. Breakfast was lovely definitely would recommend."

"Super clean everywhere in the hotel."

"Excellent customer service"

"Desayuno muy flojo. Hotel antiguo. Buenas vistas y ubicación "

"Un sitio muy cómodo para alojarse tiene cerca una hamburguesería para cenar muy buena, el pueblo es muy tranquilo además de que el dueño del alojamiento es un encanto! Sin duda si vuelvo por la zona volveremos alli"

"Misleading advertisement and management didn’t respond when we complained. I booked a cabin via hotels.com at Finca el Mazo for my family including our two young children. It was advertised as being family friendly with lots of activities including swimming pool, football, games room and basketball. When we arrived, it was apparent there was an organised camp of maybe 100 teenagers including a stage, amplifiers, loud music and cheering etc. While this caused us no distress during the daytime,...

"The hotel was very nice located, the city centre, public transportation, supermarkets and restaurants are very close. The room was okay. The furniture is quite old, the kitchen could be better equipped and only one big pillow for two persons is also not so nice. But all in all it’s okay for a few nights to explore Santander. "

"The hotel was amazing. Very nice and welcoming reception. Loved the old building (30 years). Perfect having a restaurant/bar just across the way. Delicious food and the chef was very nice and he came out to check if we wanted everything we ordered, as he was concerned we might have ordered too much Breakfast at the hotel was plentiful and good. "

"Estancia genial, con todos los servicios y estupenda ubicación. Fácil comunicación y rápidas respuestas de los propietarios,para repetir. Relación calidad/precio perfecta."

"clean modern hotel easy access from motorway next to carrefour supermarket. reception was rather impersonal"

"The staff was amazing. They made the visit wonderful. The hotel was clean, comfortable everything it was advertised to be. Note to the owner, please be kind and patient with all your staff, they are wonderful, work very hard and never talk about you....."