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Hotel Juma

3.5 star property
Hotel in Pollença with rooftop terrace and coffee shop/cafe

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Consider a stay at Hotel Juma and take advantage of a rooftop terrace, a coffee shop/cafe and laundry facilities. Adventurous travellers may like the cycling at this hotel. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Bidet
Electric kettle
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, 1 Double or 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 1 Double or 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Bidet
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
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About the area

Located in Pollença, Hotel Juma is in the entertainment district and near the beach. Pollensa Port and Alcúdia Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Hidropark and Karting Can Picafort are also worth visiting. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Pollença travel guide
Map
Plaça Major 9, Pollenca, Mallorca, 7460

What's nearby

  • Placa Major
    1 min walk - 0.0 km
  • Church of Our Lady of the Angels
    2 min walk - 0.2 km
  • Museu de Pollença
    2 min walk - 0.2 km
  • Església de Santa Maria de Déu de Roser
    2 min walk - 0.2 km
  • Santuari del Puig de Maria
    19 min walk - 1.6 km

Getting around

  • Inca Station
    20 min drive
  • Palma de Mallorca (PMI)
    56 min drive

Restaurants

  • La Scalinata
    3 min walk
  • Can Mir 45
    2 min walk
  • Eu Centro
    1 min walk
  • Ca'n Moixet
    1 min walk
  • La Placeta Restaurante
    4 min walk

About this property

Hotel Juma

Hotel near Pollensa Port
You can look forward to a rooftop terrace, a coffee shop/cafe and laundry facilities at Hotel Juma. Active travellers can enjoy cycling at this hotel. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), bike hire and express check-out
  • A lift, luggage storage and laundry services
  • Smoke-free property, concierge services and tour/ticket information
Room features
All guest rooms at Hotel Juma include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and computer monitors.
More amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • Wardrobes/cupboards, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 15 for adults and from EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Juma
Hotel Juma Pollensa
Juma Pollensa
Hotel Juma Hotel
Hotel Juma Pollensa
Hotel Juma Hotel Pollensa

Frequently asked questions

Is Hotel Juma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Juma?

There is free parking nearby.

What time is check-in at Hotel Juma?

Check-in start time: 11:30 AM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Juma?

Checkout is at 11:30 AM.

Where is Hotel Juma located?

Situated in the historical district, this hotel is steps away from Church of Our Lady of the Angels, Placa Major and Església de Santa Maria de Déu de Roser. Museu de Pollença and Església de Monti-Sion are also within 5 minutes.

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Reviews

Hotel Juma Reviews

8.8

Excellent

9.4

Cleanliness

9.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 33 out of 65 reviews
Rating 8 - Good. 27 out of 65 reviews
Rating 6 - Okay. 3 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel at a lovely location.
Stayed 1 night in Jul 2024

8/10 Good

Kim

Liked: Staff & service
very friendly staff, big room
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location on the main square. Clean, neat and tidy hotel. Great service. Good sized room. Good value for money. Would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem in a wonderful location

Superb stay, the hotel is in a fantastic location right on the main square. We couldn't quite believe it. Room is simple but spacious and perfectly clean. The staff were super helpful and kind over WhatsApp. Would stay again for sure.
Stayed 2 nights in Jun 2024

6/10 Okay

Santiago

Disliked: Room comfort
Aunque la relación calidad-precio es razonable, la habitación no tiene nada de especial. Las vistas son bonitas, ya que la habitación que utilicé 203 da frente a la plaza del pueblo. No obstante, el descanso se ve afectado por el ruido tanto de la plaza como de otras habitaciones. Además, en esta la habitación escucha el ruido del ascensor cada vez que entra en funcionamiento. El aislamiento acústico de las ventanas es insuficiente, cada 15 minutos se oyen las campanas horarias del campanario situado junto al hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt var bra, men man ska vara beredd att bära väskorna några trappsteg innan man kommer till hissen. Familjär känsla och trevlig personal. Vi bodde i nyrenoverat stort rum mot det vackra torget. Badade jacuzzi i en fantastisk utsikt över alla hustak.
Kyrkan på torget
Utsikt över torget från rummet.
Stayed 3 nights in Apr 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel juma

This is the second time we have stayed in this Hotel and again we where not disappointed. The Hotel is right on the square in Polensa , a great location to see what is happening particularly in the evening because of its proximity to all the resturants.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent well located hotel

Giving the difficult circumstances communication and preparation was excellent.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die tolle Lage, der Service, das Frühstücksbuffett
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Appalling ROOM 101 Noise, noise and more noise. Impossible to sleep in this room. Noise from side street/alley adjacent hotel kitchen back door ending approx 1.30 resumng 5.35 am. Room 101 above this door area
Stayed 4 nights in Sep 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, family run landmark
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Muy limpio las persianas de la ventana no cerraban bien
Stayed 1 night in Jun 2019

2/10 Terrible

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service by Hotels. com

Juma was great. I was overcharged by Hotels.com/UK. See my Confirmation No. 158586750777. I paid 188.4 Euros at booking. When the Euros were converted to USD, you used the GBP rate to USD instead of the Euro/USD conversion rate resulting in an overcharge. You have the records, fix it and issue me a refund. Otherwise I will never use Hotels.com again plus will tell all my friends not to use. This has been reported like five times. Enough is enough.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room with the big windows and four poster bed. The mattress was not so comfortable. the staff were very helpful. the location was great.
Stayed 4 nights in Apr 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful Juma

My wife and I had 5 nights with bed and breakfast, just before Easter season had really started. From the outset, the staff were really helpful in indicating car parking availability (anywhere on the street provided no yellow lines or blocking a garage or entrance, or in the designated parking areas near the main bus stop). On arrival, Joana provided local information and showed us to our room. We understood that the hotel had reopened the previous week after the winter hibernation and Pollenca itself was generally quiet and free from Easter tourists (but there were many cyclists!) The room was spacious and all that we needed for a short stay. The bed was comfortable, shower and bath fine and WiFi strong. Breakfast was excellent with a choice which suited us: cereal, yoghurt, fruit, fresh orange juice, cold meats and cheeses, coffee, omelette, pastries. Plenty of restaurants, within 5 minutes walk, for lunch and/or evening meal and a nice ice cream parlor in the square for a cheap dessert! Would definitely recommend to others who prefer small, quiet, more intimate hotels (7 rooms). Thankyou. Stuart & Sarah
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel in center of town

The staff at hotel Juma could not have been more pleasant and helpful. We had to leave early in the morning so they gave us a tray with fruit, croissants and thermosflasks with coffe in the room as the breakfast room would not be open. There is no parking in the center of town so a bit of a walk from the carpark. Our stay was before high season but still plenty going on in the town.
Stayed 2 nights in Apr 2019

10/10 Excellent

Paul

Wonderful staff, wonderful location, maybe my favourite town in all of Spain. very nice air conditioned rooms with lots of space. Good breakfast with wide variety of food. Highly recommended.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt hotel. Rigtig pæne og rene værelser i gammel stil. Solterrasse på taget. Beliggenhed er super, lige på det gamle torv, med flere spisesteder. Morgenmaden er lækkert. Kommer gerne tilbage.

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gut aufgehoben und zentral gelegen.

Wir haben den Aufenthalt in diesem charmanten Hotel genossen. Sehr individuell und die Freundlichkeit des Personals, sowohl vom Hotel, als auch vom angeschlossenen Restaurant waren vorzüglich, wie auch das Frühstück. Lediglich der frühe morgendliche Lärm der Glassammelcontainer-Fahrzeuge trübten unsere Urlaubsfreude etwas. Wir würden gerne wiederkommen.
Stayed 7 nights in Sep 2017

10/10 Excellent

Ole Haubo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jeg drømmer mig tilbage

Perfekt placering midt på torvet. Behagelig betjening og suveræn morgenmad. Her vil jeg tilbage til hurtigst muligt.
Stayed 1 night in Sep 2017

10/10 Excellent

Ray, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location full of atmosphere

Enjoyed an 8 day stay at this well positioned hotel. Staff were excellent and the rooms comfortable with air conditioning a necessity in the August sun. Its a great place to stay to venture out to many of the northern parts of the Island although you will need a car. Parking is a problem but once you have located the public car parks which are a few hundred yards away it is OK.

10/10 Excellent

Jo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location in centre of town

Hotel Juma has a great location in plaza major. On Sunday mornings when the market is on you can sit and have a leisurely breakfast and watch the hectic market all around you which is really fun. It is an old hotel (built 1907) and is full of character. There are great views from the solarium on the roof.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En Pärla i en underbar Spansk stad Pollensa

mycket bra hotell med underbart läge mitt på torget men ändå tyst.
Stayed 4 nights in Jul 2017

8/10 Good

Anders

Liked: Cleanliness, property conditions & facilities, room comfort

Suveränt läge mitt på torget med jacuzzi

Suverän takterass med jacuzzi och möjlighet att sola, perfekt efter en dag av utflykter. Hotellet har ett jättebra läge mitt på torget i Pollensa.
Stayed 1 night in Jul 2017

8/10 Good

Pat, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely Hotel full of character

Although the accommodation at this Hotel is fairly basic the cleanliness is exceptional and views from roof top are breathtaking, The lovely Pollensa square where the hotel is situated is very busy and lively however the shutters in the bedrooms block out most of the noise at night. The Hotel is quaint, well situated and offers an excellent breakfast choice, which includes a cooked breakfast if requested. The weather was extremely hot during our stay and the only thing lacking in the hotel was provision of a fridge, even a small one to store a few drinks would have helped, we had to keep asking the bar staff for ice which was a little embarrassing.
Stayed 7 nights in Jul 2017