Pocket Hotels, Sacramento

"Clean room, nice bar."

"Clean room and bathroom. The decor of hotel was beautiful. Friendly smilimg staff. Loved staying here!"

"The front desk, restaurant, and bar staff were all attentive, professional, and genuinely welcoming. They went above and beyond to answer our questions and ensure we felt comfortable throughout our stay. Truly excellent service from start to finish."

"5 stars to Antonio and the security guard for being friendly and helpful. Zero stars to management for severely understaffing this property. With constant lines out the door st registration and no one manning either guest services station and no one answering the phone when you call house keeping, the front desk, or the bellman line, I wasnt able to talk to anyone about a horrible sour milk smell on one of our beds. We all had to cram on to one bed because one had a horrible odor. The next day I finally was able to speak to someone who I think was the manager and he just looked at me blankly. He did not care at all. He did not even send a house keeper. Otherwise it was a really nice stay. Hire more people. Stop cutting corners. When you pay almost a grand to somewhere both beds should be usable. "

"Yes"

"Looked like they were under renovation while we were there. Only complaint would be shampoo, conditioner, and body soap bottles were completely empty."

"Fair only on both."

"Very nice inn with full kitchens. Somewhat noisy (if you are a light sleeper, but not too bad) from the nearby highway if your room windows faces it. But I requested a change and staff easily accommodated it. "

"Old hotel in desperate need of a facelift. Peeling paint, frayed carpet actually cut myself on a loose carpet tack, weird stale smell in the room. It was okay but not too impressive. "