Top Hotels Near Playa San Juan in Cozumel from AU$80

"Be careful walking on the pier it has a slippery spot and also the ladder can be quite slippery. Other than that it's perfect paradise!!!"

"Very clean room and AC in the rooms were cool. The AC in the buffet and lobby was mixed but overall good. Specific staff shoutout to Guadalupe, Lupe, and Angela from the buffet. They were FANTASTIC and very attentive during the time we stayed. The next staff on the property by far!"

"The place is nice and beautiful, the staff is good. They could do better food, not the same item everyday if it's a Mexican country and they should be Mexican food. The only thing you have to be careful sometimes the staff give you miscommunication information that can cause you money"

"This was our 4th stay in 12 months at The Westin. It's always been a favorite, but there was a noticeable difference in the helpfulness at the front desk this past trip. We encountered multiple difficulties and a lot of attitude. It was sad and disappointing as we are used to being treated like family. We had to ask for the room service menu, schedule, and robes for our room that typically are in there. The water in our bathroom was very smelly. The room service food was usually inedible. That being said, the staff in the 2 restaurants went above and beyond to greet us, to make special off menu food for us to accomodate us as vegetarians. They were always coming up with new options so we didn't get bored of the food. We love the snorkeling there and the beds more than anywhere else, but it is time to try other places."

"Very clean and great staff. Located north of town but not far. Easy to get around. Highly recommend. Island Divers Cozumel is located in Coral Princess which is a great dive shop."

"Really enjoyed this hotel. Two restaurants, two pools, access to the ocean for snorkeling, poolside cabanas and multiple seating areas. Yoga and massages available. Staff is very friendly and accommodating. Elevator access and water stations on every floor. The food was delicious! Hope to return soon!"

"Decent location and price, but cleanliness felt like an issue for us. The sheets and curtains were stained, room was cleaned during our stay but floors did not get swept. The shower head in the washroom sprayed water over the glass and got the whole washroom wet, had to point it at the wall. The drywall around the fixture was also peeling/was broken which left drywall bits and dust in the shower. They also had a price list to replace things that were made dorty/damaged, as if they don’t do the laundry already (mind you the sheets were stained to begin with, this just felt ridiculous). The bed was at least decently comfy and the TV was nice to have. It’s an okay hotel for the price but I would go back and spend more on something a little nicer. "

"Property was a great location for a group vacation. We were three families with six adults and eight kids.We hired the property’s chef, Francisco, he was superb and I would definitely recommend. We requested family style means breakfast and dinner and they turned out fantastic. There were some minor maintenance issues with the property, but nothing significant. We were disappointed that the sargassum had arrived along the beach which limited our ability to play in the water. That’s something to keep in mind as we didn’t realize that that part of Cozumel was susceptible. There isn’t much that can be done about the sargassum so that isn’t the property owner’s fault. We ended up going south along the coast for clean beaches. There is a pier about a fifteen minute walk down the beach that was clear of the seafood and we made use of that. The south side of the island was totally clean.Property and area felt very safe. Bedrooms were nice and large. The extra bedroom (the sixth bedroom) is in a semi-detached building. It was fine for tow of our kids, but it was basic when compared to the other rooms (which we had assumed was the case based on the photos)."

"Condo was clean.Condo grounds were very clean and well maintained "