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Villas El Encanto

Photo gallery for Villas El Encanto

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3 outdoor pools, open 8:00 AM to 10:30 PM, free pool cabanas
3 outdoor pools, open 8:00 AM to 10:30 PM, free pool cabanas
3 outdoor pools, open 8:00 AM to 10:30 PM, free pool cabanas
Terrace/patio

Overview of Villas El Encanto

Villas El Encanto

3 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • Babysitting

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Calle 21 Sur No 44 Entre Rafael E Melgar, Colonia Andres Quintana Roo, Cozumel, QROO, 77663

Explore the area

  • Popular LocationDolphinaris3 min walk
  • Popular LocationPunta Morena14 min walk
  • Popular LocationMuseo de la Isla de Cozumel19 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)5 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Villas El Encanto is near the beach. Palacio Municipal and Central Plaza are notable landmarks, and some of the area's popular attractions include Stingray Beach and Mr. Sancho's Beach Club. Travelling with kids? Consider Arrecifes de Cozumel National Park and Cha'an Ka'an Observatory of Cozumel. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Dolphinaris - 3 min walk
  • Palacio Municipal - 8 min walk
  • Plaza Punta Langosta - 13 min walk
  • Punta Morena - 14 min walk
  • Museo de la Isla de Cozumel - 19 min walk

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 5 min drive

Restaurants

  • Rolandi's - 10 min walk
  • Jeanie’s - 10 min walk
  • Kondesa Resturante - 14 min walk
  • Del Sur Parrilla Argentina - 17 min walk
  • New Especias - 17 min walk

About this property

Villas El Encanto

Family-friendly Cozumel hotel in Colonia Andres, near Palacio Municipal
This hotel features 3 outdoor pools, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, express check-in and express check-out are on-site. All 10 individually decorated rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also find conveniences such as living rooms and fridges.
Villas El Encanto offers 10 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate living rooms and includes desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Fridges and coffee/tea makers are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Beach shuttle (surcharge)

Things to do

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Art gallery

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting/childcare (surcharge)
  • Children's dinnerware
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Separate living room

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Food and drink

  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar
  • Paper towels
  • Fridge
  • Toaster

Outdoor space

  • Balcony or patio

More

  • Desk
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide
  • Safe
  • Separate living room

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 20

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Tax ID - MAOA03056810
This property accepts Visa, Mastercard, debit cards, cash, mobile payments and PayPal
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 8:00 AM to 10:30 PM
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Villas El Encanto
Villas El Encanto Cozumel
Villas El Encanto Hotel
Villas El Encanto Hotel Cozumel
Villas El Encanto Hotel
Villas El Encanto Cozumel
Villas El Encanto Hotel Cozumel

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 108 out of 129 reviews
5 - Excellent 84%
Rating 4 - Good. 11 out of 129 reviews
4 - Good 9%
Rating 3 - Okay. 6 out of 129 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 129 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 129 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a neighborhood to the south of the downtown center. It takes about 15 minutes to walk to the town center; in-between there are two large grocery stores and several restaurants. The room I was clean and spacious. I would return here.
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Magical place hidden close to downtown Cozumel. Amazing attention to detail. Had a doggie welcoming committee
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helped us with amazing restaurant and snorkeling recommendations. The hotel was very comfortable and clean. The space was so peaceful--the courtyard between all the rooms is like a tropical sanctuary. It's a quiet location within walking distance of the center of town (10 - 15 minutes). I plan to go back to Cozumel and I will definitely stay here again, just very peaceful vibes.
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Luxury boutique private oasis. Beautiful property - very peaceful, private, secure and relaxing. Fantastic staff and five star service. Highly recommend!
Stayed 15 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice and quiet. The rooms are generous and the grounds are nicely made. I would have sat out more if not for the hot weather. This is right in a neighborhood so it’s not around all the hotels and people. There is a nice breakfast place right around the corner and a grocery store. There is a common kitchen that is very nice. Did not ser one person use it besides me. Great place to stay.
Stayed 5 nights in Jul 2021