The Westin Cozumel

4.5 star property
Beachfront resort offers travelers the perfect balance between adventure and relaxation with water activities and leisure options just steps from the ocean

Choose dates to view prices

The Westin Cozumel, near Punta Langosta Pier, offers families beach access for scuba diving and snorkeling. Enjoy drinks at the poolside bar with ocean views or let kids play in the garden playground. Guests praise the attentive staff and two local cuisine restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$335
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

Classic Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(31 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Bedroom, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
Blackout curtains
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
Blackout curtains
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
Blackout curtains
Separate bedroom
  • 122 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
Blackout curtains
Separate bedroom
  • 82 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
Blackout curtains
Separate bedroom
  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed
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About the area

Located on the beach, The Westin Cozumel is in Zona Hotelera Norte, a neighbourhood in Cozumel. The area's natural beauty can be seen at Benito Juarez Park and Chankanaab National Park, while Stingray Beach and Chankanaab Beach Adventure Park are popular local attractions. San Miguel Church and Corona Beach are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as fishing.
Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO

What's nearby

  • Playa San Juan - 3 min drive - 2.1 km
  • Cozumel Maritime Terminal - 7 min drive - 6.1 km
  • Chankanaab National Park - 17 min drive - 16.7 km
  • Chankanaab Beach Adventure Park - 18 min drive - 16.7 km
  • Punta Sur Ecological Park - 35 min drive - 40.5 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive

Restaurants

  • ‪El Cozumeleño Beach Resort - ‬6 min walk
  • ‪Guido's - ‬6 min drive
  • ‪La Monina Restaurante & Beach Club - ‬4 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬9 min walk
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive

About this property

The Westin Cozumel

Luxury family-friendly resort near San Miguel Church
Located close to Benito Juarez Park, The Westin Cozumel provides a poolside bar, a corner/local shop and a terrace. With a beachfront location, scuba diving and snorkelling, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a facial or a manicure/pedicure at Zazil, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and babysitting (surcharge)
  • Smoke-free property, multilingual staff and a reception hall
  • Guest reviews say great things about the beach locale, helpful staff and first-rate property condition
Room features
All 152 rooms have comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Recycling, free infant beds and coffee/tea makers

All-inclusive details

All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cuzamil
  • El Cielo
  • Las Gaviotas
  • Snack

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Front entrance ramp
  • Grab bar near toilet (51 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (109 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night
  • Destination fee: USD 4 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

Does The Westin Cozumel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Westin Cozumel?

As of 19 Jan 2026, prices found for a 1-night stay for 2 adults at The Westin Cozumel on 25 Jan 2026 start from AU$328.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Cozumel pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Westin Cozumel?

Self-parking is free at this property.

What time is check-in at The Westin Cozumel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Westin Cozumel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at The Westin Cozumel?

Some rate plans available at this resort are all-inclusive.

Where is The Westin Cozumel located?

Nestled on the beach, this Zona Hotelera Norte resort is within 6 mi (10 km) of Benito Juarez Park, San Miguel Church and Stingray Beach. Chankanaab National Park and Chankanaab Beach Adventure Park are also within 9 mi (15 km).

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Reviews

The Westin Cozumel Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 499 out of 847 reviews
Rating 8 - Good. 176 out of 847 reviews
Rating 6 - Okay. 89 out of 847 reviews
Rating 4 - Poor. 37 out of 847 reviews
Rating 2 - Terrible. 46 out of 847 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The people there are great, very good service
Stayed 5 nights in Jan 2026

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beach front. Two stunning pools. Good restaurants although service very slow. Great snorkeling right off the beach. Absolutely loved it here.
Stayed 3 nights in Jan 2026

10/10 Excellent

Haiyan

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room! Beautiful ocean view! However, restaurant is slow in service
Stayed 2 nights in Dec 2025

10/10 Excellent

Angelica Stach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and the hotel was clean and well maintained
Stayed 7 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always friendly and helpful. Alex at the pool side bar and grill always was looking out for our needs. The front desk manager and staff also were very helpful when we needed to change rooms after the first night. We really appreciated them helping us out
Stayed 7 nights in Dec 2025

10/10 Excellent

Jorge Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice environment, nice bed and comfortable. Close to everything
Stayed 4 nights in Sep 2025

6/10 Okay

Margarita

Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at the Westin Cozumel had some high points. The food was delicious and the service was top-notch; every staff member we encountered was friendly and eager to help. Unfortunately, the hotel infrastructure is letting the staff down. The property is very dated and visibly suffering from a lack of maintenance. We actually had to change rooms after checking in because our first room was in unacceptable condition. Beyond the rooms, the hotel shows signs of neglect, including broken items in common areas and visible mold. It feels like the property isn’t being cared for the way it should be. We left happy because of the warm hospitality, but management seriously needs to invest in updating and fixing this facility.
Stayed 4 nights in Jan 2026

10/10 Excellent

tali

Liked: Cleanliness
Nice room
Stayed 1 night in Oct 2025

10/10 Excellent

Ethan Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, amazing AC, good choice of food and drinks.
Stayed 6 nights in Jul 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
The place is very clean, the food is excellent, the staff is very nice, the beach is beautiful, if you ever vist Cozumel this is the place to stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach area is great. Lots of fish to see. Rooms are comfortable and the all inclusive was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, food was great, rooms were very comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at Cozumel Westin

Enjoyed our family stay at the resort. It's very good resort and good value for the money. Recommended to family travelers.
Stayed 2 nights in Jun 2025

8/10 Good

Christopher James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returned a week ago from the Westin and although the hotel is one of my favorite with the snorkeling off the beach and a wonderful place to relax we noticed the quality of the food has gone downhill over the years. There were a few nights that only a handful of people ate at the restaurants on the property which even for off season was noticeable. The shower in our room flooded terribly and it took until the 3rd day to be moved. The cleaning staff the waiters and bartenders are great and work hard to take care of you. Drinks are of decent quality but like some food you have to pay for top shelf liquor. For the price it’s definitely worth it but if not kept on top of things I fear the ratings are going to continue to decline and really hate to see that. This place had the highest ratings the first few years it was open.
From balcony
Sky lounge pool view
Swimming pool
Stayed 6 nights in Dec 2025

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time while staying here. The food was always yummy and the staff was just wonderful. They knew our names by the end of our stay and it was a nice little touch!
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer Luisa

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , good food and great views ! Recommended for families and friends
Stayed 5 nights in Apr 2025

10/10 Excellent

Weston Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
The staff make the Westin an amazing place to stay! We have stayed at the Westin Cozumel
Stayed 10 nights in Apr 2025

10/10 Excellent

Maicon

Liked: Cleanliness, staff & service, property conditions & facilities
We have a great time , hotel staff it’s absolutely fantastic.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is our favorite place to stay in Cozumel. The beds are super comfy, the place is very clean and the staff is friendly and very accommodating. If you go to the restaurant by the water, ask for Margarita. She’s the best!!!!
They surprised us on our last day.  We celebrated our 40th anniversary.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Westin is amazing. Every room has amazing ocean views and the snorkeling is wonderful.,
Stayed 6 nights in Apr 2025

10/10 Excellent

Doug

Liked: Staff & service, amenities, property conditions & facilities
Staff is exceptionally focused on taking care of their guests.
Stayed 9 nights in Apr 2025

10/10 Excellent

Sandra Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area for families

10/10 Excellent

Courtenay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and snorkeling was amazing. The restaurant that sits over the water has amazing dinner.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing, wonderful service. Snorkeling was wonderful lots of fish to see. Food was good.
Stayed 4 nights in May 2025

10/10 Excellent

Cheryl Marie

Liked: Cleanliness, staff & service, property conditions & facilities
This place is awesome. Great food excellent service clean nice beach. I will be back
Stayed 5 nights in May 2025