Does El Faro 403 SURF have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is El Faro 403 SURF pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Faro 403 SURF?

This property doesn't offer parking.

What time is check-in at El Faro 403 SURF?

Check-in start time: 3:00 PM; check-in end time: anytime.

Does El Faro 403 SURF provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Faro 403 SURF located?

Located in Downtown Playa del Carmen, this aparthotel is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

El Faro 403 SURF Reviews, Deals & Photos 2025

About the area

Located near the beach, this aparthotel is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Snorkelling and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and cave exploring nearby.

Visit our Playa del Carmen travel guide

View more Aparthotels in Playa del Carmen

10/10 Excellent

Angela

5 Apr 2025

Liked: Cleanliness, property conditions & facilities, communication

Far exceeded our expectations! We would choose this property again if we ever return.

Stayed 6 nights in Mar 2025

10/10 Excellent

Angela K

6 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very nice condo !! Way more than expected and looks even better in person than pictures!! Front desk staff very friendly and helpful

Stayed 6 nights in Feb 2025

10/10 Excellent

Piper

16 Feb 2025

Liked: Cleanliness, room comfort, communication

Surf 403

Great condo at El Faro. El Faro is one of our favorite spots. This one bedroom condo is super roomy, decorated beautifully and housed with everything you need. Perfect for a couple! Pool is oceanfront and beautiful. Definitely would rent again. ⭐️⭐️⭐️⭐️⭐️

Sunrises are beautiful here!
This pic was taken poolside at El Faro

Stayed 5 nights in Feb 2025

10/10 Excellent

carol

30 Nov 2024

Liked: Cleanliness, property conditions & facilities, communication

Owners were outstanding! Left us with food in the fridge and snacks . thank you so much

Stayed 8 nights in Nov 2024

10/10 Excellent

Douglas

23 Oct 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great amenities, pool, gym, massage, right on the beach. This is right in the heart of 5th Avenue in PDC so it's very busy and open all night.

Stayed 3 nights in Oct 2022

10/10 Excellent

Ileen

29 May 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

This property was gorgeous and perfect if you want the space a hotel can not offer. We loved this place and would definitely go back. If you are into the night life it is the perfect location as you are walking distance to the bars, but if you are looking for a quiet night this might not be the best option because the music from the bars can be heard at a distance. Parking is not included, but is affordable and in a parking garage where your car is safe.

Stayed 3 nights in May 2024

10/10 Excellent

Mary Lou Irma

9 Sept 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Had an issue with air conditioner stopped working they changed our room right away and took care of the problem staff really nice and made our stay comfortable

Stayed 4 nights in Aug 2023

6/10 Okay

Tiffany

6 Apr 2025

Liked: Amenities

Disliked: Communication

Pros: Fantastic location - easily walkable to everything, beautiful pool, security, oceanfront building, condo had snacks, wine, literally nearly everything you could need. Very well appointed. Cons: On first night there was an ant (ants all over the kitchen and main area base boards) and centipede issue and we had to walk to Wal-Mart to buy Raid to spray the place down. Music from the bar across the street and immediate area is LOUD until 3am every night. The condo is essentially right avross the street from a beach bar. Condo is listed as the couch being usable as a double bed, but no blankets or bedding is provided in order to use it, so we couldn't. Fresh fruit was provided but most was already rotten when we arrived so it leaked sludge all over its container. We had to use the Raid again on the last night because there was a massive cockroach running across the dining room area. We basically didn't use anything in the kitchen area because we were so grossed out by the bugs, they were all over the counters, stovetop, everything.

Stayed 6 nights in Mar 2025

6/10 Okay

Nayir

1 June 2025

Liked: Cleanliness, communication

Wasn't the best experience. Possibly one of the worst. Matress and pull-out sofa has a lot of wear and tear and would need to be replaced. The manager decided to take care of maintenance issues that we were not actively complaining about, and disregarded our request for the technician to come back after our stay. Additionally, there were electrical issues the night before our last night, which disrupted our sleep (the light automatically kept turning on and off), which was not adressed before we left. Positive points about it is the cleanliness, good communication from the manager, and bathroom and kitchen products that were free to use. Depending on preferences, location could also be a plus (very close to bars and clubs that play music until at least 2am). Guests may need eye shades and ear plugs if they are to have any semblance of a restful stay. They must also be unbothered by the service trucks who park outside the building to collect seaweed that is washed ashore. Unfortunately, we were here during seaweed season and there was a lot! Also, there may be construction/maintenance throughout the building, never mind that people may still be vacationing. Unfortunately, I will not return to this property and cannot give my recommendation to stay here based on the above comments. Thank you.

Stayed 7 nights in May 2025

8/10 Good

Craig

18 Apr 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Nice location and great pool but no restaurant on bar on premises. Lots of noise from nearby clubs but fairly soundproof inside. Great cooking facilities but no basic supplies like salt/pepper, oil, sugar etc. Comfortable bed and furnishings. Lots of day noise from pumper trucks etc. Not clear what cleaning policy was only got cleaned once on second day. One other day maid showed up at 9:30am but we were still in bed but never came back. Overall a great place.

Stayed 7 nights in Apr 2023

8/10 Good

steve

19 Jan 2023

Liked: Cleanliness

Nice place but the club noise was a downside.

This particular room unfortunately has a balcony facing directly towards the noise of the nightclubs making it completely unusable. Ruining the rest of the experience completely. Room was clean and nice. Pool etc was nice. 1 of the elevators was out for our entire stay. More of a nuisance than anything. Also the patio door latch was broken and every time we closed the front door it would pop open.

Stayed 4 nights in Jan 2023

8/10 Good

Shawneen

7 May 2025

Liked: Cleanliness, property conditions & facilities, communication

Stayed 7 nights in Apr 2025

8/10 Good

Marianne I.

20 Nov 2024

Liked: Cleanliness, room comfort

Stayed 14 nights in Nov 2024

10/10 Excellent

MARIBEL GARCIA

13 May 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Es un lindo condominio junto al mar y con una gran alberca

Stayed 3 nights in May 2024

10/10 Excellent

Staphany

13 Nov 2023

Liked: Cleanliness, property conditions & facilities, communication

Stayed 2 nights in Nov 2023

10/10 Excellent

Valeri

28 Oct 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

I visited this hotel when friends stayed there. The GIANT infinity pool overlooked the ocean and was sublime to swim and float in. It's so big you don't have to worry about swimmers into someone. The condo I stayed in was LUXURIOUS, with 2 full bathrooms.

Stayed 2 nights in Oct 2023

10/10 Excellent

Juan

13 July 2022

Liked: Cleanliness, room comfort, communication

Stayed 9 nights in Jul 2022

10/10 Excellent

Eduardo

3 Apr 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Family went for spring break, loved it and will be back! pool excellent! We had a wonderful stay with El Faro in Playa de Carmen. The staff and service was excellent, the views are dreamy and the location was great. We will definitely return.

Stayed 8 nights in Mar 2022

8/10 Good

sylma

4 Mar 2022

Liked: Cleanliness, room comfort, communication

Great unit well matained. Communications w manager was constant and clear. The building is well located by the beach and steps from all the clubs. Great security although to tough at times.

Stayed 4 nights in Nov 2021

10/10 Excellent

Rose

29 Dec 2021

Liked: Cleanliness, room comfort, communication

Great location on the beach and one block from 5th

Stayed 6 nights in Dec 2021

10/10 Excellent

Sara

9 Dec 2021

Liked: Cleanliness, room comfort, communication

Perfect location just by the beach and very close to Quinta Avenida. Nice pool with a shallower part perfect for kids. Everything was clean. Drinking water was included. The only thing I can comment on was the air conditioner was a bit loud. Definitely recommend going there.

Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

3 June 2021

Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

5 Apr 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lugar en frente a mar ubicado a menos de 100 metros de la 5 avenida. Increible

Stayed 4 nights in Mar 2021

10/10 Excellent

Gary

5 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied Customer

I had a great stay. I loved the residence. Very nice. Convient to everything. Right on the beach.

Stayed 4 nights in Nov 2020

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El Faro 403 SURF

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