Pines Lake West Beach Tours and Activities

This hotel has pros and cons. It could be a good hotel choice if you are ok with the cons. Cons - -After closing the door to our room we discovered that it was unlocked for several minutes before automatically locking. This is a security flaw which we discovered. We waited in the hall until we heard the door lock before leaving. -One tiny quart sized ice maker on a counter in a common area for the entire hotel. This was always empty. -No room service, nobody will come to clean the room or pick up old towels. This is weird because in the room there is a sign that says to put towels on the floor if you want them replaced. -Upon check in, nobody was at the front desk and the front door was locked. It was check in time, but we were stuck on the street. -Front desk was unattended about 25% of the time. -Coffee maker amenities - there was no milk or sugar, just sacks of coffee for the maker -TV Channels were limited, very hard to get even local news for the Today Show which is filmed in NY -Noise, there is a club next door and a food truck that comes each night and people on the street are extremely loud which you can hear from the room. Pros- -This is one of the cheapest hotels that offers a rooftop viewing area. -Rooftop viewing was good for seeing the fireworks on the 4th which is what we wanted. -Room was clean upon check in and the bed was comfortable. -Good location, lots of restaurants and stores in the area.

I am disappointed. I was organizing my bags and realized that items and belongings were missing, such as 4 empty bags and a bag containing a T-shirt and three reading glasses. This had never happened to me before, and so far no one has given me any explanation about what happened. I am Waiting for an answer.

Very livable.