Top Hotels Near Pigeon Forge Factory Outlet Mall in Pigeon Forge from AU$102

"The property was mostly clean and, while an older building, was in pretty good shape. The breakfast was adequate, the beds were comfortable and the staff was helpful. "

"got a cheaper room, 2 queen beds. Beds were extra soft, good for some people bad for others. They had a sliding barn door on for the bathroom door that couldn't lock, i didn't care for that. The elevators need to def get updated, you can wait 5 to 10 min to get one and the lights on the buttons are broke and the arrows a don't light up so you don't know if the elevator is coming or not. I thought the breakfast was going to be some big grand deal but its just a normal small 8 item buffet deal, still really nice for a hotel breakfast for sure, but being the popular place it is , it was packed and there is sometimes a line just to get a drink lol. over all its a good place to stay but nothing stands out as being better then any other. I didn't use the pool so I cant comment on that."

"Under renovations do not stay here "

"The breakfast was fresh and a great variety! The pool and water park were great! Definitely would stay here again!"

"The room at the property was clean and comfortable! The indoor pool was very, very cloudy. When standing on the steps, you could hardly see the bottom step in the 3 foot pool area due to how cloudy the water was. The indoor Jacuzzi temperature was lukewarm- just slightly warmer than the pool. The indoor pool temperature was great though. We had an issue upon check-in. We had accidentally put the wrong expiration date for our card upon booking. We had selected to pay at the hotel at the time of check-in. While we were driving to the hotel, we get an email from Expedia saying that there was an issue with payment and that we were going to be marked as a no-show. This was approximately an hour before check-in time even started. While chatting with Expedia customer service, the manager had the customer service agent ask us if we could use a different form of payment if we didn’t have the money. I was very much taken back by this. To mark someone as a no-show before check-in time even begins is wild. To also assume that someone would be coming on vacation with no money, is also wild. Humans make small errors. This would include typing in a single digit wrong on an expiration date. We travel 3 to 4 times a year as a family and we stay in Wyndham resorts for the majority of these vacations. This was the first time that anything like this has ever occurred. The experience before check-in really put a sour taste in our mouths and we were overall very disappointed pre-arrival."

"Room was iffy, staff was good, breakfast wasn’t the best, hot tub didn’t even bother to try. "

"The room was clean however the hotel restaurant was not staffed. "

"no vending machines working beds not comfortable"

"The room was clean and a good size for 2 queens and a sofa bed, breakfast next door was delicious, and it was the perfect location to walk the strip. We booked last minute and were very pleased! "