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"Easy Parking right next to the hotel. Friendly staff. The free coffee and tea in reception was a bonus, as were the croissants in the morning. Very comfortable bed. "

"Super Hotel"

"The staff was absolutely wonderful with the exception of the General Manager who was a bit crazy. I have never written that in a review, but I don’t know how else to describe her. Otherwise the hotel was fine. Not near the downtown at all, so that was a challenge, and the breakfast was all cold, but besides that, the hotel had AC (a plus) and was clean. More of a 3 star than a 4 star by US ratings."

"Unser Doppelzimmer war in Ordnung und sauber. Leider gibt es im Zimmer keine Möglichkeit, nasse Badetücher zum Trocknen aufzuhängen, was etwas unpraktisch ist. Das Frühstücksbuffet hat noch Verbesserungspotenzial. Die Platten mit Wurst und Käse sind zu klein und müssen deshalb ständig nachgefüllt werden. Dadurch sind sie oft leer, was den Frühstücksgenuss etwas beeinträchtigt."

"Clean, modern rooms, good parking. "

"Great hotel right across from the train station. Nice modern room with comfortable bed and excellent sound proofing (my room faced the street but was completely quiet). Helpful staff and very good WiFi."

"Perfect stay at a nice hotel. Thanks for your hospitality!"

"Super cute place"

"Nice stay!"

"Stunning views and fantastic service!"

"Cosy room with a very good breakfast by the waterfront!"

"The staff were so accommodating and friendly. The food was incredible and the spa was very relaxing"

"Great location. Lake Lugano is exceptional. The pool is great. I only wish I had more time."

"Good location, nice premises and super helpful and friendly staff."

"Very nice hotel"

"Nice buffet breakfast "

"Lovely hotel."

"Exceptional in every way - my balcony with lake view was a treat, room with everything you'd want, staff as kind and helpful as it gets, good breakfasts on the breakfast terrace."

"Our experience at Casa Berno was fantastic! Very friendly and helpful staff, nice spaces room, pretty comfortable bed, and amazing views from every corner! Highly recommend this property !!"