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Overview of The Nchantra Pool Suite Phuket

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Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers

The Nchantra Pool Suite Phuket

4.5 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationKoh Sirey Temple6 min drive
    Popular LocationRatsada Pier9 min drive
    Popular LocationMonkey Hill Viewpoint16 min drive
    AirportPhuket (HKT-Phuket Intl.)40 min drive

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Grand Double Room, 1 Bedroom

  • 160 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Grand Studio Triple Bed

  • 160 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

One Bedroom Grand Pool Access Twin Bed

  • 130 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

Three-Bedroom Grand Pool Suite

  • 318 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Two Bedroom Grand Pool Suite

  • 315 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

One Bedroom Grand Studio Twin Bed

  • 160 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Grand Double Room

  • 130 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Beachfront Pool Suite

  • 360 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Three-Bedroom Jacuzzi Penthouse

  • 350 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

About this area

Ratsada

The Nchantra Pool Suite Phuket is located on the beach and in an area with great airport proximity. Phuket Sunday Night Market and Central Festival Phuket Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Phuket Zoo and Phuket Aquarium. Travelling with kids? Consider Phuket Fantasea and Phuket Orchid Garden and Thai Village. Discover the area's water adventures with scuba diving, snorkelling and rafting nearby, or enjoy the great outdoors with mountain biking.
Popular Location

What's nearby

  • Koh Sirey Temple - 6 min drive
  • Ratsada Pier - 9 min drive
  • Phuket Trickeye Museum - 13 min drive
  • Saphan Hin Mining Monument - 15 min drive
  • Monkey Hill Viewpoint - 16 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 40 min drive

Restaurants

  • The Bay Restaurant — 1 min walk
  • Kingliew Vegetarian Restaurant - 8 min drive
  • Five Loaves burger's - 8 min drive
  • Yo's Cafe - 9 min drive
  • OSOT - 9 min drive

About this property

The Nchantra Pool Suite Phuket

Ocean-view aparthotel with a bar/lounge, near Ratsada Pier
Guests of this beach aparthotel will appreciate convenient on-site amenities such as a fitness centre or barbecue grills. Each apartment provides an LED TV with satellite channels, plus a kitchen with a fridge, an oven and a hob. Thoughtful touches include bathrobes and slippers. Other touches available are free WiFi and a furnished patio.
The Nchantra Pool Suite Phuket offers 53 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to furnished patios. This individually decorated and furnished accommodation includes desks. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, kitchenware and utensils and coffee/tea makers. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Ratsada aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service

Family friendly

  • Children stay free
  • Childcare (surcharge)

Kitchen

  • Fridge (full size)
  • Hob
  • Oven
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 350 for adults and THB 170 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Rainfall shower head
  • Slippers
  • Bathrobes
  • Free toiletries
  • Towels provided
  • Hairdryer

Entertainment

  • 42-inch LED TV with satellite service
  • DVD player

Outdoor areas

  • Furnished patio
  • Rooftop terrace
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)
  • Free newspapers (reception)
  • 24-hour front desk
  • Free bottled water

Location highlights

  • Near the ocean
  • Near the sea
  • Near the boardwalk

Things to do

  • Fitness centre
  • Fitness facilities nearby (free access)
  • Health club access nearby
  • Outdoor pool access neaby
  • Beach yoga on site
  • Yoga classes on site
  • Golf nearby
  • Snorkelling nearby
  • Scuba diving nearby
  • Mountain biking nearby
  • Rafting nearby
  • Boat tours nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 53 rooms
  • 3 floors
  • 9 buildings
  • Built in 2012
  • Individually decorated

Where to eat

  • The Bay Restaurant – Poolside restaurant with a bar offering international cuisine. Serves breakfast, lunch, dinner and light fare daily, happy hour available. Kids' menu available.

See similar properties

Policies

Check-in

Check-in from noon - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 27 August 2020 to 21 January 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Cots (infant beds) are available for THB 2000.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 350 for adults and THB 170 for children (approximately)
  • Airport shuttle fee: THB 6 per vehicle (one-way)
  • Airport shuttle fee per child: THB 2 (one-way), (from 1 to 6 years old)
  • Crib (infant bed) fee: THB 2000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Nchantra
Nchantra Pool Suite
Nchantra Pool Suite Residences
Nchantra Pool Suite Residences Apartment
Nchantra Pool Suite Residences Apartment Phuket
Nchantra Pool Suite Residences Phuket
Nchantra Pool Suite Residences Aparthotel Ratsada
Nchantra Pool Suite Residences Aparthotel
Nchantra Pool Suite Residences Ratsada
Nchantra Pool Suite Phuket Aparthotel Ratsada
Nchantra Pool Suite Phuket Aparthotel
Nchantra Pool Suite Phuket Ratsada
Nchantra Pool Suite Phuket
The Nchantra Pool Suite Phuket Ratsada
The Nchantra Pool Suite Phuket Aparthotel
The Nchantra Pool Suite Phuket Aparthotel Ratsada

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 29 out of 71 reviews
5 - Excellent 41%
Rating 4 - Good. 29 out of 71 reviews
4 - Good 41%
Rating 3 - Okay. 7 out of 71 reviews
3 - Okay 10%
Rating 2 - Poor. 6 out of 71 reviews
2 - Poor 8%
Rating 1 - Terrible. 0 out of 71 reviews
1 - Terrible 0%

4.1/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I really wanted to like this place and was super excited however upon arrival there were several things such as NO water pressure and NO hot water. The toilet in the bathroom was leaking water from god knows where, to the point that in the morning the bath mat was drench. We had 24 hr of flight so I spoke up the next morning and was told we could upgrade to the pent house for a “discount” and what that meant was I continued to have NO hot water, NO pressure and at time standing there coved in shampoo and soap waiting for water to came back. A broke handle on the bum gun in our room. The shower was dirty from where someone played tic tact toe and was never cleaned. Dirty dishes I the dish washer that were NOT ours. WiFi did not work most of the time. Communication was hard however we complained 2-3 times about water and having 3 kids with no hot water was not fun. The issue was FINALLY fixed the day before we left and when I spoke with the lady at the desk about some sort of extra discount for troubles and lack of cleanliness, she just flat out side no. So I paid even more for an up grade and cold shower and little to no water. Dirty living space overall. Staff is kind but that only goes so far as they don’t completely understand you half the time. Got charge several times at the dining area, wrong price and I was super disappointed how the ocean was low tide everyday so really you can’t even swim in the ocean and even if you try to, the amount of trash/glass is crazy.
Stayed 8 nights in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family had a wonderful Christmas holiday. We really enjoyed having a private pool! The service was great. It would be even better if the beach area was raked/cleaned consistently. Overall, it was a nice trip.
Stayed 6 nights in Dec 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities
Nice spacious rooms with balcony and rooftop view.
Stayed 4 nights in Dec 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Property is rather run down and does not present as clean and updated as the pictures online would indicate. The overall cleanliness of the room, especially the shower and restroom areas was poor. The resort looks like it's heyday must have been some 20 years ago and they have not kept up with even the most basic maintenance of the hotel. ( For example, there was even blisteted and peeling paint on several areas of or trim)
Stayed 1 night in Nov 2019