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The Westin Phoenix Downtown

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1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview of The Westin Phoenix Downtown

The Westin Phoenix Downtown

4 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
333 N Central Ave, Phoenix, AZ, 85004

Explore the area

  • Popular LocationPhoenix Convention Center7 min walk
  • Popular LocationTalking Stick Resort Arena9 min walk
  • Popular LocationArizona Science Center12 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive

Choose dates to view prices

About this area

Phoenix

The Westin Phoenix Downtown is located in Downtown Phoenix, a neighbourhood in Phoenix, and is in the city centre and near the airport. Phoenix City Hall and Mystery Castle are local landmarks, and some of the area's activities can be experienced at Arizona Biltmore Country Club and Tempe Town Lake Marina. Looking to enjoy an event or a game while in town? See what's going on at Talking Stick Resort Arena, or consider a night out at The Van Buren. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Arizona State University - Downtown Phoenix - 3 min walk
  • Orpheum Theatre - 5 min walk
  • Phoenix Convention Center - 7 min walk
  • Talking Stick Resort Arena - 9 min walk
  • Arizona Science Center - 12 min walk

Getting around

  • Van Buren - 1st Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • Province Urban Kitchen — 1 min walk
  • Seamus McCaffrey's - 2 min walk
  • Valley Bar - 3 min walk
  • Crescent Ballroom - 4 min walk
  • Harumi Sushi - 4 min walk

About this property

The Westin Phoenix Downtown

4-star Phoenix hotel in Downtown Phoenix with restaurant
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and valet parking. All 242 rooms provide conveniences such as fridges and coffee makers, plus iPod docking stations and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, WiFi and first-run films.
The Westin Phoenix Downtown offers 242 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. 37-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Phoenix hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 28.00 per day; includes in/out privileges)
  • Secured valet parking on site (USD 38.00 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Polish
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (9308 square feet)
  • Meeting rooms 7

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 37-inch LCD TV
  • TV channels
  • First-run films
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 June to 10 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Dogs welcome
2 per room (up to 50 lbs/23 kg)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 28.00 per day (in/out privileges)
  • Valet parking fee: USD 38.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 5:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Phoenix Downtown Westin
Westin Hotel Phoenix Downtown
Westin Phoenix Downtown
Westin Phoenix Downtown Hotel Phoenix
Westin Phoenix Downtown Hotel
Westin Phoenix Phoenix
The Westin Phoenix Downtown Hotel
The Westin Phoenix Downtown Phoenix
Westin Phoenix Downtown Hotel Phoenix
The Westin Phoenix Downtown Hotel Phoenix

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 660 out of 983 reviews
5 - Excellent 67%
Rating 4 - Good. 191 out of 983 reviews
4 - Good 19%
Rating 3 - Okay. 67 out of 983 reviews
3 - Okay 7%
Rating 2 - Poor. 34 out of 983 reviews
2 - Poor 3%
Rating 1 - Terrible. 31 out of 983 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, clean, friendly staff.
Stayed 1 night in Aug 2021

3/5 Okay

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The room itself was quite large and very nice.
Stayed 4 nights in Aug 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was excellent. pool really needs to be larger.
Stayed 4 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location if you're staying downtown - was going to a D-backs game and this fit the bill. Clean, quiet and close to everything. Light rail stops right at the hotel which is a bonus
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we stepped foot into the Westin we were greeted by friendly staff. From front desk to bar/ morning coffee servers. Hotel was exceptionally clean and provided housekeeping when requested. The room was very spacious and beds were comfortable. The lobby was a great place to gather with friends also. We will definitely return next summer!
Stayed 5 nights in Jul 2021