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The Westin Phoenix Downtown

4.0 star property

Choose dates to view prices

Located close to Phoenix Convention Center and Mortgage Matchup Center, The Westin Phoenix Downtown provides a terrace, a coffee shop/cafe and a garden. The on-site American cuisine theme restaurant, Jacy & Dakota's, offers breakfast, brunch, lunch, dinner and happy hour. Free WiFi in public areas is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$288
includes taxes & fees
29 May - 30 May

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About this property

The Westin Phoenix Downtown

  • Upscale hotel near Phoenix Convention Center
  • Near Mortgage Matchup Center and Chase Field, The Westin Phoenix Downtown provides a terrace, a coffee shop/cafe and a garden. The on-site American cuisine theme restaurant, Jacy & Dakota's, offers breakfast, brunch, lunch, dinner and happy hour. In addition to a library and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Valet parking (surcharge), express check-out and express check-in
    • A 24-hour front desk, tour/ticket information and multilingual staff
    • ATM/banking services, a banquet hall and concierge services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 242 rooms have comforts, such as first-run films and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes.
  • Other amenities include:
    • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with rainfall showers and baths or showers
    • 37-inch HDTVs with premium channels and first-run films
    • Recycling, fridges and coffee/tea makers

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 June to 10 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25 per night.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 33.93 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 5:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Westin Phoenix Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 5:00 AM to 10:00 PM. The swimming pool is closed seasonally each year from June 1 until June 10.

How much does it cost to stay at The Westin Phoenix Downtown?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Westin Phoenix Downtown on 29 May 2026 start from AU$288, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Phoenix Downtown pet-friendly?

Yes, The Westin Phoenix Downtown allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Phoenix Downtown?

Self-parking is available for USD 36 per night. Valet parking is available for USD 46 per night.

What time is check-in at The Westin Phoenix Downtown?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at The Westin Phoenix Downtown?

Checkout is at 11:00 AM.

Where is The Westin Phoenix Downtown located?

Located in Downtown Phoenix, this hotel is within a 5-minute walk of Arizona State University - Downtown Phoenix and Phoenix Convention Center. Mortgage Matchup Center and Chase Field are also within 15 minutes. Van Buren - Central Ave Station and Van Buren - 1st Ave Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 674 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Fallon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy spot nestled in downtown. Onsite dining is spectacular, the Chef did not miss. Rooms are well kept.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, great staff, and very nice! Highly recommended!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and amenities. Great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Westin. Great service and great food and drinks. Good for business travelers.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Staff was great! The room was amazing as well with a great view. I loved the diner on the lobby floor, breakfast healthy, people friendly. I loved it
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with clean and comfortable rooms. The food at the hotel was amazing I 100% recommend staying here. Close to everything and to the airport.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, rooms are spacious and comfortable, restaurant is really good! Lovely outdoor seating space
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and bar inside hotel is great! Food, drinks and staff are all amazing.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marivel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great. Helpful and friendly staff, nice room, decent restaurant and bar. No complaints!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!! Great location, close to Chase Field & great restaurants & bars. Rooms were spacious & clean!! Great service at the bar & restaurant too.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Tamala

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was awesome. Valet is a joke. Nothing open early for breakfast.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and gym facility was great. 4 stars only because the pool was very unattractive
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff helpful.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Staycation

Holiday staycation for the gf and I. A nice room in a good location.
Bedroom is spacious.
Bathroom is large.
Quite the view.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giant suite with great view, pool area and amenities were sensational
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place but a few little glitches like late cleaning room and charges that were wrong. But staff is friendly and very professional.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Samie

Liked: Cleanliness, amenities, property conditions & facilities
My room was a nice size for standard. I had a great view of the city. Hotel was very clean. Staff was very friendly and accommodating, especially at the bar and restaurant. I will stay again next time I visit Phoenix.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel! The staff was amazing! So helpful, friendly, polite. The property was clean and modern. I would stay here every time I come to phoenix. 10/10 recommend
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Willie

Liked: Cleanliness, amenities
Friendly staff. Very clean.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, convenient to the stadium for sporting events.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay it was close to a lot of restaurants and things to do walking distance. Front desk staff was very helpful and nice
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has beautiful rooms, all new and well appointed with super comfortable king beds! Would stay here again.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
By far, my favorite Westin to stay at. I just feel so relaxed when I stay here.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Orlanda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the outdoor dining space
Stayed 2 nights in Jun 2024